Insurance provider

What Is HUB International?

HUB suits technology businesses seeking a specialist broker—its practice says it insures more than 5,000 technology companies; qualifying small accounts can use Insureon online, while mid-market buyers need an advisor. 4,8,10

HUB helps businesses arrange insurance through brokers and agents; reviewed product pages describe brokerage, not HUB as the insurer. Its subsidiaries hold licenses in various US states and Canadian provinces. 4,5,9Company-reported. Brand and parent identity as of 16 September 2026. Does not identify which subsidiary would appear on a California producer license or policy declarations.

HUB’s San Francisco Mission Street office describes commercial, personal and employee-benefits brokers working with Bay Area technology, venture-capital, healthcare, real-estate and construction clients, including startups. 1 That local presence is useful context; it is not, by itself, a California coverage map. 5

What Are the Pros and Cons of HUB International?

Pros

  • A technology-specific catalogue is published, not only a generic liability list. The technology page groups professional liability/technology errors and omissions (E&O), cyber, directors and officers (D&O) and other management lines, transactional/warranty insurance, and people coverages such as workers’ compensation, benefits and key-person insurance. A founder comparing brokers can ask for that mix by name instead of inferring it from a homepage. 10
  • Compensation methods are disclosed in one public document. HUB explains insurer-paid commissions, contingent and supplemental commissions, client fees on some complex placements, wholesale commissions, and enhanced pay from “Strategic Carriers.” You can use that page to ask how your proposal is paid, including whether a HUB wholesaler sits in the chain. 7
  • There is a documented small-commercial digital path. HUB sends businesses with 50 or fewer employees or under $5 million in revenue to Insureon for an online quote, providing an online route for accounts that fit those criteria. 8 34
  • Claims and certificate work are described as broker services. ProEx local teams mention certificates of insurance; the claims practice describes advocacy, TPA coordination and coverage-dispute support. Those are service scopes to confirm in an engagement letter, not proof of how any insurer will pay a claim. 16 32

Cons

  • The California producing entity for a HUB retail office is not named on the office pages. Terms say subsidiaries are licensed in various states. Insureon lists Specialty Program Group LLC (dba SPG Insurance Solutions) and California license 0L09546 for its digital agency. The producer entity and its current authority for a San Francisco engagement remain independently unverified. 5 35 38
  • Mid-market buying on hubinternational.com is an inquiry, not a priced offer. Product pages ask you to contact a broker. You cannot compare premiums, deductibles or binding speed from those pages alone. 8 11
  • Strategic-carrier incentives can affect which markets you see first. HUB says some insurers pay enhanced compensation and that a portion may be used to prioritize those markets. Ask which markets were approached and on what compensation terms. 7
  • Published claims statistics are marketing figures. The claims page cites process metrics such as 24-hour reporting turnaround. They are company-reported and do not establish how your claim would be handled. 32

How Does HUB International Work?

Small accounts meeting HUB’s size guidelines can start an online Insureon quote; other buyers contact a HUB broker or local office. The reviewed site does not offer a public self-serve bind route for mid-market programs. 8,11,12,13,10,6Company-reported. Public website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow.

Small businesses may reach HUB through its digital Insureon route, acquired in 2022; Insureon and TechInsurance are associated with Specialty Program Group, so the retail account path may differ from HUB’s offices. 4,34,35,36,37Company-reported. Corporate-affiliation statements. Does not establish that every HUB office places business through Insureon, or that TechInsurance is a distinct California producer.

Insureon’s 2022 acquisition announcement said HUB would take the digital agency and brand while Bold Penguin took the technology platform, with Insureon operations placed in Specialty Program Group LLC. TechInsurance, which began as a technology-focused online agency, now describes itself as part of Insureon. A buyer using TechInsurance or Insureon is not automatically in the same servicing team as HUB’s Mission Street office. 36 37

What Coverage Does HUB International Offer, and Where?

Businesses can ask HUB about liability, property, workers’ comp, auto, cyber, D&O, professional liability, crime, fiduciary, bonds, malpractice, marine, equipment and transaction coverage, plus employee benefits; marketing pages do not establish exact forms or eligibility. 9,11,19,17,18,20,13,12,14,15,21,22,23,24,25,28,29,26,27,30,16Company-reported. Official product and casualty pages accessed 16 September 2026. Catalogue entries are brokerage offerings, not proof that a California startup can obtain each line on stated terms.

Technology companies can build programs around Tech E&O, cyber, D&O, workers’ comp, cargo, property, benefits and other listed risks; confirm which are relevant and available for your operations. 10Company-reported. Technology industry page inventory. Patent package is a HUB grouping label, not a finding that intellectual-property insurance is separately underwritten. Builders risk is listed there as a technology offering.

HUB’s 700+ North American offices and San Francisco locations provide local broker access, but do not establish product availability, insurer or California binding authority. 4,3,1,2Company-reported. Company-reported footprint and office directory. No 50-state product map was found on the reviewed HUB pages.

Ask which producer and surplus-lines entity will handle a California account: HUB does not name the entity for its San Francisco offices, while Insureon lists California license 0L09546 for SPG Insurance Solutions, not independently verified. 5,1,35,38Not found in reviewed sources. Reviewed 16 September 2026. Interactive CDI search was not used to produce a screenshot or official abstract. No license number is independently verified here.

Workers’ compensation pages note that requirements and markets vary by state, including monopolistic-fund states. California workers’ compensation, surplus-lines use, and any non-admitted placement have to be confirmed on the proposal. 17

How Is HUB International Paid, and What Service Does It Provide?

Ask for compensation on your proposal: HUB says it receives insurer commissions, contingent and supplemental payments and sometimes client fees, may use affiliated wholesalers, and may earn administration or data fees; it publishes no standard rates. 7Company-reported. Firmwide compensation disclosure. Amounts for a given account are not disclosed on the public page.

HUB describes local account teams, claims and certificate tools, and renewal support for benefits; ask which service tier, tools and fees apply to your account. 16,33,30Company-reported. Company-described servicing capabilities. Client eligibility for RMIS or ProEx specialist teams is not defined on the public pages.

HUB says its claims team provides advocacy, dispute support and administration, with 225+ professionals and 24-hour reporting metrics; these are company-reported process claims, not a prediction of how your insurer will handle a loss. 32Company-reported. HUB claims-management service page. HUB is not identified as the claims-paying insurer. No assessment of claims-handling quality is made here.

HUB also markets employee-benefits consulting, including multi-year cost planning. Benefits agreements and property-and-casualty appointments can be separate. 30

What Should You Confirm in HUB International Quotes?

  • Legal producer and license. Ask for the exact licensed entity, license number and surplus-lines status that will appear on California documents, and check them in the Department of Insurance record. The office address and Insureon’s published 0L09546 number are not substitutes for that check. 1 35

  • Which channel you are in. Confirm whether the work is HUB retail, Insureon/SPG, a HUB wholesaler, or another affiliate, and who services certificates and claims. 8 7

  • Issuing insurers and forms. HUB does not publish a complete carrier list. Insureon’s named examples apply to Insureon. Get specimen wording, limits, retentions and exclusions for D&O, E&O/cyber, workers’ compensation and any warranty or builders-risk cover. 7 34

    Ask which insurers will quote your business: HUB says it accesses hundreds but focuses on strategic carriers that may pay enhanced compensation; public pages do not provide a complete panel or identify your issuing insurer. 7,19,27,28,16Company-reported. No verified HUB-wide carrier panel. Strategic-carrier focus is a compensation and placement practice, not a finding that only those markets are used.

  • Compensation on your account. Ask for commission, contingent or supplemental amounts, client fees, wholesale layers and whether Strategic Carrier incentives applied. 7

  • Service tools and claims path. If RMIS, ProEx specialists or the claims practice are part of the pitch, get eligibility, cost and who reports the claim to the insurer. 33 32

HUB International Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

HUB International Review Score

5.6/ 10

Review Score

2 rated sources

Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.[7][6]

Read HUB International reviews

HUB International Reliability Scores for 2026

Broker. HUB International Limited and relevant U.S. subsidiaries as a commercial insurance broker and consulting group for U.S. technology and middle-market property-casualty placements; no specific HUB office, producer entity or policy issuer is assigned from group-level pages.

HUB International Broker Spot Score

Spot Score

This partial Broker Spot Score covers disclosure clarity within the stated scope. It uses 15% of the rubric’s factor weighting, normalized to a ten-point scale. The excluded factors remain unknown, and evidence for one program does not describe another.

Assessment subject unavailable

Assessed 2026-09-22 · Review due 2026-10-22

Sources for HUB International

HUB International Official Website

  1. Insurance Broker San Francisco. HUB International; Page metadata naming HUB International Limited as parent; About Us office copy for 201 Mission Street; products and industries blocks. Accessed 2026-09-16.
  2. HUB International San Francisco 44 Montgomery Street. HUB International; Office profile describing Merriwether & Williams Insurance Services history, bonding and contractor-development programs. Accessed 2026-09-16.
  3. California Insurance Brokers. HUB International; Introductory copy and listed California office directory including San Francisco locations. Accessed 2026-09-16.
  4. About Us. HUB International; Opening description; 1998 formation of HUB International Limited; 2022 Insureon acquisition; headquarters and employee/office counts. Accessed 2026-09-16.
  5. Terms and Conditions. HUB International; Licensing section stating subsidiaries are licensed as brokers or agents in various U.S. states and Canadian provinces. Accessed 2026-09-16.
  6. HUB International Privacy Policy. HUB International; Effective 21 August 2025; applies to HUB International Limited and subsidiaries; insurance brokerage services; automation for quoting. Accessed 2026-09-16.
  7. How We Get Paid. HUB International; Commission, contingency, supplemental commission, client-paid fees, wholesale, carrier-services, strategic-carrier and other-compensation sections. Accessed 2026-09-16.
  8. Contact Us. HUB International; Business Solutions paths for Commercial Insurance Solutions versus Small Commercial Insurance Solutions via Insureon; office search. Accessed 2026-09-16.
  9. Business Insurance Broker Coverage Policy. HUB International; Essential coverage and beyond-the-basics product catalog. Accessed 2026-09-16.
  10. Insurance for Technology Companies. HUB International; Technology Company Insurance & Risk Management: startup, software, hardware and digital-media introduction; Business Coverage and People Protection lists; technology-client count. Accessed 2026-09-16.
  11. General Liability Insurance Brokers. HUB International; Product page describing typical general-liability subjects and invitation to contact a broker. Accessed 2026-09-16.
  12. Directors and Officers (D&O) Liability Insurance Broker. HUB International; Product page for private, nonprofit and public-company D&O brokerage. Accessed 2026-09-16.
  13. Cyber Insurance. HUB International; Product page describing first-party and post-breach cyber expenses as typically arranged. Accessed 2026-09-16.
  14. Professional Liability Insurance Brokers. HUB International; Product page equating professional liability with errors and omissions and describing typical claim types. Accessed 2026-09-16.
  15. Errors and Omissions (E&O) Insurance Coverage. HUB International; Industries listed for E&O including technology, and statement that policies are customized. Accessed 2026-09-16.
  16. HUB ProEx. HUB International; Professional & Executive Risk practice: EPL, fiduciary, crime/fidelity, K&R; ProEx Coverages: Executive Liability; Cyber, Technology E&O, and Intellectual Property; Financial Institutions; certificates of insurance; claims and legal support; carrier-premium figure; FAQ on management liability and ProEx program structuring. Accessed 2026-09-16.
  17. Workers' Compensation Insurance Brokers. HUB International; Product page on workers’ compensation brokerage, state-fund variation and typical benefits. Accessed 2026-09-16.
  18. Business Owners Policy (BOP) Company Coverage. HUB International; BOP described as combined property and liability for small and mid-size businesses. Accessed 2026-09-16.
  19. Commercial (Business) Property Insurance Brokers. HUB International; Property Practice description, domestic and global carrier access, traditional and alternative structures. Accessed 2026-09-16.
  20. Commercial Auto Insurance Broker Policy & Coverage. HUB International; Coverage that works for you: securing commercial auto and trucking insurance; Hired and non-owned exposures. Accessed 2026-09-16.
  21. Crime Insurance Brokers. HUB International; Crime/fraud coverage product page for private, public and not-for-profit organizations. Accessed 2026-09-16.
  22. Fiduciary Liability Insurance Brokers. HUB International; Fiduciary liability product page distinguishing it from D&O. Accessed 2026-09-16.
  23. Kidnap and Ransom Insurance Brokers. HUB International; Kidnap and ransom product page for traveling executives and employees. Accessed 2026-09-16.
  24. Surety Bonds and Surety Bond Insurance for Businesses. HUB International; Contract surety types including bid, performance and payment bonds. Accessed 2026-09-16.
  25. Medical Malpractice Insurance Brokers. HUB International; Medical malpractice brokerage, including telemedicine-related risks. Accessed 2026-09-16.
  26. Mergers & Acquisitions (M&A) Insurance Broker. HUB International; Representations and warranties, litigation buyout and tax indemnification insurance. Accessed 2026-09-16.
  27. Comprehensive Casualty Insurance Solutions. HUB International; Casualty Insurance & Risk Financing: General & Product Liability; Umbrella & Excess Liability; workers’ compensation; Ancillary Coverages (product recall); global carrier relationships. Accessed 2026-09-16.
  28. Marine Insurance Broker Policy & Coverage. HUB International; A comprehensive approach to ocean and inland marine insurance; Tailored solutions: Marine Cargo Insurance and Stock Throughput Insurance; related marine liability coverages; domestic and international carriers; inland marine FAQ. Accessed 2026-09-16.
  29. Boiler and Machinery Equipment Insurance Coverage. HUB International; Boiler & Machinery Insurance – Protect Your Equipment and Business: design and negotiation of a tailored equipment-breakdown program. Accessed 2026-09-16.
  30. Employee Benefits Brokers and Consulting Services. HUB International; An Employee Benefits Broker for Changing Times: employee-benefits brokerage and multi-year planning services; tailored solutions; Talk to an Employee Benefits Broker; plan-design FAQ. Accessed 2026-09-16.
  31. Virtual Care Insurance Brokerage Coverage. HUB International; Virtual care insurance and support: risk management and insurance list for virtual care organizations, including medical professional liability, technology E&O, products liability, cyber and management liability. Accessed 2026-09-16.
  32. Insurance Claims Management. HUB International; Claims advocacy, TPA coordination, coverage-dispute support and published process metrics. Accessed 2026-09-16.
  33. Risk Management Information System (RMIS). HUB International; RMIS claims administration, certificate tracking and carrier/TPA data aggregation. Accessed 2026-09-16.
  34. About Insureon. Insureon; Insureon as part of HUB; licensed in every state; named example insurers; 2022 acquisition history; TechInsurance origin. Accessed 2026-09-16.
  35. Insurance Licenses by State. Insureon; California 0L09546; footer that Insureon operates as a division of Specialty Program Group LLC dba SPG Insurance Solutions. Accessed 2026-09-16.
  36. Hub International and Bold Penguin to Acquire Leading Digital Small Commercial Insurance Firm Insureon. Insureon; 1 March 2022 announcement that HUB would acquire the Insureon digital agency and brand; operations to sit in Specialty Program Group LLC. Accessed 2026-09-16.
  37. About Us | TechInsurance. TechInsurance; TechInsurance as part of Insureon; 2022 HUB acquisition of Insureon’s digital agency. Accessed 2026-09-16.
  38. California Department of Insurance License Status Inquiry. California Department of Insurance; Public license-search portal landing page. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. Editorial policy. To suggest a correction, email The General Average with the page URL and supporting source.

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