At-Bay vs
HUB International: How Do They Compare for Business Insurance?
Technology firms seeking specialist cyber and E&O can approach At-Bay through a broker; HUB offers broader local brokerage and routes some small businesses to Insureon.
An Overview of At-Bay and HUB International
A small business contacting HUB may be routed to its Insureon path, while an At-Bay policy requires broker access; determine who will manage the account before comparing cyber or technology wording. 1 6 17 22 21 Choose At-Bay if you need broker-accessed specialist cyber or technology coverage; choose HUB if property, liability and other commercial lines need local coordination.
What Stands Out About At-Bay and HUB International?
At-Bay at a Glance
- Combine technology E&O and cyber protection in one policy. 2Company-reported. Product highlights, not an issued policy or universal contract coverage.
- Eligible policyholders get monitoring, training and cyber-advisor access; managed detection and response costs extra. 7Company-reported. Current service descriptions and footnotes; no claims of effectiveness or independent testing.
HUB International at a Glance
- HUB’s technology practice serves startups and software, hardware and digital-media companies; HUB says it insures more than 5,000 technology businesses. 23Company-reported. Industry marketing page only. Does not establish California eligibility, insurer panels or policy wording for any named coverage.
- Qualifying small businesses can use Insureon’s online quote path; other accounts work with a HUB advisor or local office, with no public self-serve bind path for mid-market programs. 21,24,25,26,23,19Company-reported. Public website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow.
At-Bay vs HUB International Coverage Lines Compared
| Coverage | At-Bay | HUB International |
|---|---|---|
| Builders risk | Not listed | Listed 23HUB International arranges builders risk insurance. |
| Business owner’s policy | Not listed | Listed 31HUB International arranges business owner’s policies for small and midsized businesses. |
| Cargo and transit | Not listed | Listed 41,23HUB International arranges cargo insurance. |
| Commercial auto | Not listed | Listed 33HUB International arranges commercial auto insurance. |
| Commercial property | Not listed | Listed 32HUB International arranges commercial property insurance. |
| Crime | Not listed | Listed 34,29HUB International arranges commercial crime insurance. |
| Cyber liability | Listed 3At-Bay offers primary and excess cyber insurance for businesses with revenue up to $5 billion. | Listed 26,23HUB International arranges cyber insurance. |
| Directors and officers | Not listed | Listed 25,23HUB International arranges directors and officers liability insurance. |
| Employee health and benefits | Not listed | Listed 43,14HUB International arranges employee health and benefits programs. |
| Employment practices liability | Not listed | Listed 29,23HUB International arranges employment practices liability insurance. |
| Equipment breakdown | Not listed | Listed 42HUB International arranges equipment breakdown insurance. |
| Fidelity bonds | Not listed | Listed 29HUB International arranges crime and fidelity coverage through its professional and executive risk practice. |
| Fiduciary liability | Not listed | Listed 35,29HUB International arranges fiduciary liability insurance. |
| General liability | Not listed | Listed 24HUB International arranges general liability insurance. |
| Hired and non-owned auto | Not listed | Listed 33HUB International arranges hired and non-owned auto coverage through its commercial auto brokerage. |
| Key person | Not listed | Listed 23HUB International arranges key person life and disability insurance. |
| Kidnap and ransom | Not listed | Listed 36,29HUB International arranges kidnap and ransom insurance. |
| Management liability | Not listed | Listed 23,29HUB International arranges management liability insurance through its professional and executive risk practice. |
| Medical malpractice | Not listed | Listed 38HUB International arranges medical professional liability insurance for health care professionals. |
| Product liability | Not listed | Listed 40HUB International arranges product liability insurance. |
| Product recall | Not listed | Listed 40HUB International arranges product recall insurance. |
| Professional errors and omissions (E&O) | Listed 4At-Bay offers primary miscellaneous professional liability insurance. | Listed 27,28HUB International arranges professional errors and omissions insurance. |
| Representations and warranties | Not listed | Listed 39HUB International arranges representations and warranties insurance. |
| Surety bonds | Not listed | Listed 37HUB International arranges surety bonds. |
| Technology errors and omissions (E&O) | Listed 2At-Bay offers primary and excess technology errors and omissions insurance for businesses with revenue up to $5 billion. | Listed 23HUB International arranges technology errors and omissions insurance. |
| Tools, equipment and inland marine | Not listed | Listed 41HUB International arranges inland marine insurance through its marine practice. |
| Trucking | Not listed | Listed 33HUB International arranges trucking insurance. |
| Umbrella and excess liability | Not listed | Listed 40HUB International arranges umbrella and excess liability insurance. |
| Virtual care and telehealth | Not listed | Listed 44HUB International arranges virtual care insurance for health care organizations. |
| Workers’ compensation | Not listed | Listed 30HUB International arranges workers’ compensation insurance. |
A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.
At-Bay and HUB International Coverage, Line by Line
Open what At-Bay and HUB International each document for one coverage line.
Cyber Insurance
Professional Liability (E&O) Insurance
Tech E&O Insurance
At-Bay and HUB International Reliability Scores
Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.
At-Bay Reliability Scores
Hybrid providerBroker
5.2/ 10Carrier & MGA
7.1/ 10HUB International Reliability Scores
BrokerBroker
5.5/ 10At-Bay and HUB International Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
At-Bay Review Score
Review Score
2 rated sources
At-Bay’s public review evidence is thin: one old G2 review and a BBB complaint record. It is not enough to judge day-to-day service or claims handling.
Read At-Bay reviewsHUB International Review Score
Review Score
2 rated sources
Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.
Read HUB International reviewsKey Differences Between At-Bay and HUB International
Website Routing Is Not an Underwriting Decision
HUB’s small-commercial gate refers to businesses with 50 or fewer employees or revenue below $5 million. That directs the inquiry; it does not establish eligibility for every listed coverage or guarantee a local advisory team. Ask which producer will handle the account, what review is included and when it would move to another service channel. 21
Related Brokerage Brands May Reach the Same Markets
HUB’s Insureon affiliation and TechInsurance’s use of that platform matter if the finance team solicits several proposals. Ask whether submissions overlap and who controls each market approach. At-Bay may be a product a broker investigates, but no reviewed public document establishes access through the particular HUB channel offered here. 49 50 6
Program Administration and Cyber Security Are Different Scopes
HUB describes risk-information services with differing service levels and claims-management assistance. At-Bay’s Stance services focus on security controls and guidance. A startup should specify which HUB tools and advisers are included, what At-Bay’s Stance Embedded Security Fee and Endorsement include, and whether optional MDR is separately purchased; do not treat either group’s full capabilities as standard features of a small-business policy. 46 45 7
What Should You Confirm in At-Bay and HUB International Insurance Quotes?
Request the assigned producer, service tier, submission list, insurer and California acceptance. Obtain compensation details, including any affiliate involvement, separately from policy and security charges. HUB’s local presence does not by itself resolve the legal placement route. 20 14 5
At-Bay vs HUB International Services Compared
What each provider documents about the services you may need
| Criteria | At-Bay | HUB International |
|---|---|---|
| Business role | At-Bay offers cyber, technology E&O and miscellaneous professional liability, with coverage described as underwritten by non-admitted insurers. At-Bay Insurance Services LLC is its disclosed property-and-casualty agency and surplus-lines broker. 1,5Company-reported. US brand and disclosed producer; company statements, not regulatory verification. | HUB helps businesses arrange insurance through brokers and agents; reviewed product pages describe brokerage, not HUB as the insurer. Its subsidiaries hold licenses in various US states and Canadian provinces. 17,18,22Company-reported. Brand and parent identity as of 16 September 2026. Does not identify which subsidiary would appear on a California producer license or policy declarations. Small businesses may reach HUB through its digital Insureon route, acquired in 2022; Insureon and TechInsurance are associated with Specialty Program Group, so the retail account path may differ from HUB’s offices. 17,47,48,49,50Company-reported. Corporate-affiliation statements. Does not establish that every HUB office places business through Insureon, or that TechInsurance is a distinct California producer. |
| Customer focus | Large technology companies may fit At-Bay’s published Tech E&O appetite, but the quote route matters: its product page lists up to $5 billion revenue and $10 million limits, while its broker platform lists $100 million and $3 million. These are ceilings, not guaranteed offers. 2Company-reported. Current product-page appetite; no inference of pre-revenue, industry-specific or California eligibility. A September 2023 Tech E&O appetite PDF still accessible on At-Bay’s site has lower revenue and limit ceilings than the current product page and lists restricted classes including autonomous AI. It should not be treated as current eligibility guidance; ask underwriting for the applicable appetite version. 12,2Company-reported. Legacy document has inconsistent autoquote revenue figures internally. Current HTML controls description of advertised ceilings, but current class eligibility remains unresolved. | Bay Area technology, venture-capital, healthcare, life-sciences, real-estate and construction businesses can contact HUB’s San Francisco team; this is a local service description, not a product eligibility list. 14,15Company-reported. HUB International San Francisco office page at 201 Mission Street. A separate 44 Montgomery Street office describes contractor bonding and City of San Francisco contractor-development work under a Merriwether & Williams history. Technology companies can ask HUB about E&O, cyber, D&O, transactional coverage, workers’ compensation and benefits; HUB says it currently insures 5,000+ technology companies, a company-reported figure. 23Company-reported. Industry marketing page only. Does not establish California eligibility, insurer panels or policy wording for any named coverage. Businesses with 50 or fewer employees or under $5 million revenue are directed by HUB to Insureon’s online quote; larger or different commercial accounts go to HUB advisors. These are routing guidelines, not a legal small-business definition. 21Company-reported. HUB contact-us Business Solutions copy as of 16 September 2026. Actual Insureon underwriting appetite can differ by product and insurer. |
| Application process | An online quote is not bound coverage; At-Bay’s broker process still requires application review, chosen limits and retentions, documents, effective date, contingencies and signatures before binding. 6,4Company-reported. Public broker workflow; no application submitted and no speed guarantee inferred. | Small accounts meeting HUB’s size guidelines can start an online Insureon quote; other buyers contact a HUB broker or local office. The reviewed site does not offer a public self-serve bind route for mid-market programs. 21,24,25,26,23,19Company-reported. Public website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow. |
| Servicing and renewals | Eligible policies may include Stance monitoring, fraud defense, employee training and cyber-advisor access, but the Embedded Security Fee and endorsement apply; MDR is a separate purchase from At-Bay Security, LLC. 7Company-reported. Current service descriptions and footnotes; no claims of effectiveness or independent testing. You can buy optional MDR for endpoint and email protection, or MXDR for endpoint, email, identity and cloud; At-Bay says these can be bought beyond policyholders too. Confirm service eligibility and any conditional coverage enhancements or premium credits. 7Company-reported. Security services, not additional insurance coverage lines; comparable approved solutions may also qualify. Avoid an unwanted automatic renewal by confirming your dashboard route and deadlines: At-Bay describes rapid and manual renewals, and says rapid renewals bind automatically 15 days before expiry. 6Company-reported. Company-described workflow; no promise of unchanged renewal price or terms. | HUB describes local account teams, claims and certificate tools, and renewal support for benefits; ask which service tier, tools and fees apply to your account. 29,46,43Company-reported. Company-described servicing capabilities. Client eligibility for RMIS or ProEx specialist teams is not defined on the public pages. |
Sources for At-Bay vs HUB International
At-Bay Official Website
- Cyber, Tech E&O & Professional Liability Insurance. At-Bay; Product cards and agency disclosure. Accessed 2026-09-16.
- Tech E&O Insurance Coverage and Policy Highlights. At-Bay; Tech E&O Coverage Highlights; Primary & Excess Appetite; footnotes 1–7; state disclaimer. Accessed 2026-09-16.
- Cyber Insurance. At-Bay; Cyber Coverage Highlights; Primary & Excess Appetite. Accessed 2026-09-16.
- MPL Insurance: Coverage Highlights & Appetite. At-Bay; MPL Coverage Highlights; MPL Appetite; state restrictions. Accessed 2026-09-16.
- Licenses. At-Bay; Producer introduction; California row; agency and surplus-lines footer. Accessed 2026-09-16.
- Broker Platform. At-Bay; How it works: Create a quote, Customize your quote, Bind your policy, Manage renewals; FAQs. Accessed 2026-09-16.
- At-Bay Stance. At-Bay; Real Protection Against Real Threats; Endpoint, Email, MXDR; footnotes 1 and 3–6. Accessed 2026-09-16.
- Claims Handling. At-Bay; At-Bay Cyber Incident Roadmap; The At-Bay Claims Team. Accessed 2026-09-16.
- Response & Recovery. At-Bay; Minimize Downtime with One Partner; integration with claims process. Accessed 2026-09-16.
- Terms of Service. At-Bay; US terms effective April 11, 2023: Insurance Product Terms; Payment Policy; Service. Accessed 2026-09-16.
- At-Bay Begins Issuing Policies on its own E&S Paper. At-Bay; August 9, 2023 release: opening paragraph and new-business transition effective August 7, 2023. Accessed 2026-09-16.
- At-Bay Surplus Tech E&O Appetite Guide. At-Bay; Pages 1–2; September 2023 copyright; revenue and limit statements; Restricted classes. Accessed 2026-09-16.
- At-Bay Doubles Miscellaneous Professional Liability Appetite. At-Bay; September 28, 2023 release: final paragraph before Media Contacts. Accessed 2026-09-16.
HUB International Official Website
- Insurance Broker San Francisco. HUB International; Page metadata naming HUB International Limited as parent; About Us office copy for 201 Mission Street; products and industries blocks. Accessed 2026-09-16.
- HUB International San Francisco 44 Montgomery Street. HUB International; Office profile describing Merriwether & Williams Insurance Services history, bonding and contractor-development programs. Accessed 2026-09-16.
- California Insurance Brokers. HUB International; Introductory copy and listed California office directory including San Francisco locations. Accessed 2026-09-16.
- About Us. HUB International; Opening description; 1998 formation of HUB International Limited; 2022 Insureon acquisition; headquarters and employee/office counts. Accessed 2026-09-16.
- Terms and Conditions. HUB International; Licensing section stating subsidiaries are licensed as brokers or agents in various U.S. states and Canadian provinces. Accessed 2026-09-16.
- HUB International Privacy Policy. HUB International; Effective 21 August 2025; applies to HUB International Limited and subsidiaries; insurance brokerage services; automation for quoting. Accessed 2026-09-16.
- How We Get Paid. HUB International; Commission, contingency, supplemental commission, client-paid fees, wholesale, carrier-services, strategic-carrier and other-compensation sections. Accessed 2026-09-16.
- Contact Us. HUB International; Business Solutions paths for Commercial Insurance Solutions versus Small Commercial Insurance Solutions via Insureon; office search. Accessed 2026-09-16.
- Business Insurance Broker Coverage Policy. HUB International; Essential coverage and beyond-the-basics product catalog. Accessed 2026-09-16.
- Insurance for Technology Companies. HUB International; Technology Company Insurance & Risk Management: startup, software, hardware and digital-media introduction; Business Coverage and People Protection lists; technology-client count. Accessed 2026-09-16.
- General Liability Insurance Brokers. HUB International; Product page describing typical general-liability subjects and invitation to contact a broker. Accessed 2026-09-16.
- Directors and Officers (D&O) Liability Insurance Broker. HUB International; Product page for private, nonprofit and public-company D&O brokerage. Accessed 2026-09-16.
- Cyber Insurance. HUB International; Product page describing first-party and post-breach cyber expenses as typically arranged. Accessed 2026-09-16.
- Professional Liability Insurance Brokers. HUB International; Product page equating professional liability with errors and omissions and describing typical claim types. Accessed 2026-09-16.
- Errors and Omissions (E&O) Insurance Coverage. HUB International; Industries listed for E&O including technology, and statement that policies are customized. Accessed 2026-09-16.
- HUB ProEx. HUB International; Professional & Executive Risk practice: EPL, fiduciary, crime/fidelity, K&R; ProEx Coverages: Executive Liability; Cyber, Technology E&O, and Intellectual Property; Financial Institutions; certificates of insurance; claims and legal support; carrier-premium figure; FAQ on management liability and ProEx program structuring. Accessed 2026-09-16.
- Workers' Compensation Insurance Brokers. HUB International; Product page on workers’ compensation brokerage, state-fund variation and typical benefits. Accessed 2026-09-16.
- Business Owners Policy (BOP) Company Coverage. HUB International; BOP described as combined property and liability for small and mid-size businesses. Accessed 2026-09-16.
- Commercial (Business) Property Insurance Brokers. HUB International; Property Practice description, domestic and global carrier access, traditional and alternative structures. Accessed 2026-09-16.
- Commercial Auto Insurance Broker Policy & Coverage. HUB International; Coverage that works for you: securing commercial auto and trucking insurance; Hired and non-owned exposures. Accessed 2026-09-16.
- Crime Insurance Brokers. HUB International; Crime/fraud coverage product page for private, public and not-for-profit organizations. Accessed 2026-09-16.
- Fiduciary Liability Insurance Brokers. HUB International; Fiduciary liability product page distinguishing it from D&O. Accessed 2026-09-16.
- Kidnap and Ransom Insurance Brokers. HUB International; Kidnap and ransom product page for traveling executives and employees. Accessed 2026-09-16.
- Surety Bonds and Surety Bond Insurance for Businesses. HUB International; Contract surety types including bid, performance and payment bonds. Accessed 2026-09-16.
- Medical Malpractice Insurance Brokers. HUB International; Medical malpractice brokerage, including telemedicine-related risks. Accessed 2026-09-16.
- Mergers & Acquisitions (M&A) Insurance Broker. HUB International; Representations and warranties, litigation buyout and tax indemnification insurance. Accessed 2026-09-16.
- Comprehensive Casualty Insurance Solutions. HUB International; Casualty Insurance & Risk Financing: General & Product Liability; Umbrella & Excess Liability; workers’ compensation; Ancillary Coverages (product recall); global carrier relationships. Accessed 2026-09-16.
- Marine Insurance Broker Policy & Coverage. HUB International; A comprehensive approach to ocean and inland marine insurance; Tailored solutions: Marine Cargo Insurance and Stock Throughput Insurance; related marine liability coverages; domestic and international carriers; inland marine FAQ. Accessed 2026-09-16.
- Boiler and Machinery Equipment Insurance Coverage. HUB International; Boiler & Machinery Insurance – Protect Your Equipment and Business: design and negotiation of a tailored equipment-breakdown program. Accessed 2026-09-16.
- Employee Benefits Brokers and Consulting Services. HUB International; An Employee Benefits Broker for Changing Times: employee-benefits brokerage and multi-year planning services; tailored solutions; Talk to an Employee Benefits Broker; plan-design FAQ. Accessed 2026-09-16.
- Virtual Care Insurance Brokerage Coverage. HUB International; Virtual care insurance and support: risk management and insurance list for virtual care organizations, including medical professional liability, technology E&O, products liability, cyber and management liability. Accessed 2026-09-16.
- Insurance Claims Management. HUB International; Claims advocacy, TPA coordination, coverage-dispute support and published process metrics. Accessed 2026-09-16.
- Risk Management Information System (RMIS). HUB International; RMIS claims administration, certificate tracking and carrier/TPA data aggregation. Accessed 2026-09-16.
- About Insureon. Insureon; Insureon as part of HUB; licensed in every state; named example insurers; 2022 acquisition history; TechInsurance origin. Accessed 2026-09-16.
- Insurance Licenses by State. Insureon; California 0L09546; footer that Insureon operates as a division of Specialty Program Group LLC dba SPG Insurance Solutions. Accessed 2026-09-16.
- Hub International and Bold Penguin to Acquire Leading Digital Small Commercial Insurance Firm Insureon. Insureon; 1 March 2022 announcement that HUB would acquire the Insureon digital agency and brand; operations to sit in Specialty Program Group LLC. Accessed 2026-09-16.
- About Us | TechInsurance. TechInsurance; TechInsurance as part of Insureon; 2022 HUB acquisition of Insureon’s digital agency. Accessed 2026-09-16.
- California Department of Insurance License Status Inquiry. California Department of Insurance; Public license-search portal landing page. Accessed 2026-09-16.
