CFC vs Marsh McLennan Agency: How Do They Compare for Business Insurance?

CFC combines specialist underwriting management with broker distribution for technology and cyber products; MMA describes a broad middle-market brokerage and lists six small-business coverage categories. A technology buyer weighing a product-led route against a broker-led program should compare the named producer, insurer and actual quote workflow.

An Overview of CFC and Marsh McLennan Agency

What Stands Out About CFC and Marsh McLennan Agency?

CFC at a Glance

  • Eligible technology businesses can combine E&O, cyber, media/IP and general liability. 2Company-reportedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.
  • Cyber policyholders may get threat monitoring, alerts and 24/7 incident support. 7Company-reportedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.

Marsh McLennan Agency at a Glance

  • MMA says its Marsh Agency business unit serves as an advocate and broker for the middle market. 42Company-reportedCompany-stated role and customer focus for the future Marsh Agency operating brand; not a revenue, size, or eligibility threshold.
  • MMA lists business insurance, employee health and benefits, retirement and wealth, and private-client insurance services across the U.S. and Canada. 31Company-reportedCurrent MMA company description. Does not establish corporate ownership structure, the legal entity for a particular placement, or an insurer role.

CFC vs Marsh McLennan Agency Coverage Lines Compared

CoverageCFCMarsh McLennan Agency
Builders riskNot listedListed 41
Cargo and transitNot listedListed 38
Commercial autoNot listedListed 44
Commercial propertyListed 13CFC offers property coverage within its property and casualty product.Listed 44
CrimeListed 11,23CFC offers crime in its US management-liability package for eligible organizations outside California, excluding US publicly traded companies.Listed 36
Cyber liabilityListed 9CFC offers cyber insurance, including primary and excess products.Listed 44
Directors and officersListed 11CFC offers directors and officers liability in its US management-liability package for eligible organizations outside California, excluding US publicly traded companies.Listed 36
Employment practices liabilityListed 11CFC offers employment practices liability in its US management-liability package for eligible organizations outside California, excluding US publicly traded companies. CFC does not write standalone employment practices liability.Listed 36
Fiduciary liabilityListed 11CFC offers fiduciary liability in its US management-liability package for eligible organizations outside California, excluding US publicly traded companies.Listed 36
General liabilityListed 13CFC offers general liability within its property and casualty product.Listed 44
Intellectual propertyListed 14CFC offers intellectual-property insurance for eligible businesses with revenue up to $500 million, depending on industry.Listed 36
Kidnap and ransomListed 15CFC offers kidnap and ransom insurance, including a specialist marine product.Listed 36
Management liabilityListed 10,11CFC offers a US management-liability package for eligible organizations outside California, excluding US publicly traded companies.Not listed
Media liabilityListed 21CFC offers media liability insurance for content creators and media businesses.Listed 36
Product liabilityListed 22CFC offers product liability within its life-science and nutraceutical policies.Not listed
Product recallListed 16CFC offers product-recall and contaminated-product-recall insurance.Not listed
Professional errors and omissions (E&O)Listed 12CFC offers professional liability insurance for professional-service businesses.Listed 44
Representations and warrantiesListed 17CFC offers buyer-side and seller-side representations and warranties insurance.Not listed
Surety bondsNot listedListed 45
Technology errors and omissions (E&O)Listed 2CFC offers technology errors and omissions for technology businesses.Not listed
Umbrella and excess liabilityListed 18CFC offers excess professional liability, general liability and cyber limits for small and micro businesses.Not listed
Virtual care and telehealthListed 19CFC offers an eHealth package for businesses delivering health care through technology, including telemedicine.Not listed
Workers’ compensationNot listedListed 44

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

CFC and Marsh McLennan Agency Coverage, Line by Line

Open what CFC and Marsh McLennan Agency each document for one coverage line.

CFC and Marsh McLennan Agency Reliability Scores

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

CFC Reliability Scores

Managing general agent

Carrier & MGA

No Reliability Score

Provider assessment

CFC and Marsh McLennan Agency Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

CFC Review Score

–/ 10

Review Score

No reviews found

The reviewed sources did not yield customer reviews of CFC; the available survey concerns UK brokers. The one rating we found is from UK brokers: 4.76 out of 5 in Insurance Times’ 2024/25 survey.

Read CFC reviews

Marsh McLennan Agency Review Score

8.2/ 10

Review Score

2 rated sources

There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years.

Read Marsh McLennan Agency reviews

Specialist underwriting and brokerage roles

CFC says it designs and underwrites policies for capacity providers and routes technology coverage through brokers. Its U.S. technology brochure describes a package of professional, cyber and related protections, while the application asks for business, product, contract, security and claims details. MMA describes its business-insurance service as working with a wide variety of carriers; the small-business page instead directs buyers to call for a personalized quote. Neither company-level description identifies the insurer for a particular proposal. 5 2 3 43 44

Product route versus account placement

A technology company can use CFC's broker-submitted application to present a focused technology risk. MMA's small-business catalogue lists general liability, property, workers' compensation, professional liability, commercial auto and cyber, while its industry directory describes broader sector practices. That breadth can matter when one account needs several lines or industry-specific placement; it does not establish that MMA writes each line itself or that all are available to one buyer. 1 44 37

For either route, request the contracting producer, policy issuer, form and endorsements, line-by-line limits and retentions, compensation, and renewal contact. Ask CFC which technology sections are quoted and MMA which carriers and specialists will be approached; compare the resulting terms, not catalogue labels. 1 43

CFC vs Marsh McLennan Agency Services Compared

What each provider documents about the services you may need

CriteriaCFCMarsh McLennan Agency
Business role

CFC can quote specialist cover as an MGA, meaning it performs some underwriting functions for insurers that carry the risk. Its disclosures identify CFC Underwriting Limited and U.S. producer CFC USA, Inc.; the CFC brand is not the insurer name on every policy. 5,4Company-reportedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.

As of 2026-09-28, Marsh’s US legal-entity page lists Marsh & McLennan Agency LLC as the current entity name for Marsh Agency (formerly MMA) and Marsh Agency LLC as proposed, with displayed state completion statuses marked TBD. Louisiana’s regulator lists Marsh & McLennan Agency LLC as a producer agency with active casualty, accident and health or sickness, life, property, and surplus-lines authorities through 2028-03-31. This is Louisiana-specific producer evidence, not evidence of an insurer role or nationwide licensing. 39,30VerifiedCurrent entity name and proposed legal-name transition as listed on Marsh’s US legal-entity page, plus producer-authority evidence for Louisiana only, accessed 2026-09-28. No other state licensing was audited; this record does not establish an insurer or underwriting role.

Marsh McLennan Agency describes itself as a business of Marsh and lists business insurance, employee health and benefits, retirement and wealth, and private-client insurance services across the United States and Canada. 31Company-reportedCurrent MMA company description. Does not establish corporate ownership structure, the legal entity for a particular placement, or an insurer role.

Customer focus

Startups through multinationals can ask CFC about technology coverage, including before generating revenue; the stated audience does not guarantee a particular business will qualify. 1Company-reportedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.

MMA describes Marsh Agency as a separate business unit serving as an advocate and broker for the middle market. 42Company-reportedCompany-stated role and customer focus for the future Marsh Agency operating brand; not a revenue, size, or eligibility threshold.

MMA’s US industry directory includes pages for construction, financial institutions, healthcare, manufacturing, real estate, and transportation and trucking. These are examples of stated sector focus, not a complete appetite or eligibility list. 37Company-reportedExamples from MMA’s national US industry directory; the directory is evidence of stated sector focus, not a complete appetite or eligibility list.

Application process

A senior staff member should expect to complete the technology application and send it to a broker; it asks for revenue, funding, subsidiaries, products, contracts, security, IP procedures and claims history. CFC Connect separately supports broker trading and appointments. 3,6Company-reportedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.

MMA’s US small-business page lists general liability, commercial property, workers’ compensation, professional liability, commercial auto, and cyber liability, and invites buyers to call 833-256-4266 for a personalized quote. The page also contains a small-business specialist form, but its function and any online application, purchase, or binding route are not established by the page reviewed. 44Company-reportedUS small-business landing page only. The phone invitation does not establish quote speed, eligibility, online purchase or binding; the embedded specialist form's function was not established.

Servicing and renewals

Cyber buyers can get threat monitoring, alerts, a response app and round-the-clock technical incident support according to CFC; check the proposed policy for access, scope and conditions. 7Company-reportedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.

Agree on renewal timing, certificate turnaround and account support before choosing CFC; reviewed materials do not specify those commitments for California technology buyers. 6,3Not publicly disclosedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.

MMA says the Marsh Agency brand transition will not change clients’ account manager, team, or point of contact, and will not affect existing policies or programs; clients may see the legal-name change during renewals. This describes the rebrand transition, not MMA’s general renewal process. 42Company-reportedOnly the announced Marsh Agency rebrand and its stated effect on existing clients; this does not document MMA’s general renewal workflow, renewal service level, or policy terms.

MMA’s Tampa office page lists InsurLink for policy and endorsement access, CSR24 for certificates, carrier contact information for commercial and personal-lines claims, and a local-consultant contact route. 46Company-reportedServices and client tools listed on the Tampa, Florida office page only. The claims listing provides carrier contact information and does not establish that MMA adjusts claims.

Claims assistance

You can report a claim through CFC’s form, email or phone; cyber incidents also have a separate phone route and app. These are notification channels, not a promise about payment speed or outcome. 8Company-reportedCFC US-facing materials, accessed 16 September 2026; company descriptions, not an issued policy or independent service assessment.

On its business-interruption page, MMA says it will advocate with insurers for clients if complex claim issues arise. This is a company-reported service statement; it does not establish claim outcomes or an adjusting/payment role. 32Company-reportedCompany-described support for complex claims in the business-income and contingent-business-interruption page context; not a promise of claim outcomes or evidence that MMA adjusts or pays claims.

Sources

47 documents, numbered as cited.

Updated . Tools for Enlightenment publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, email The General Average with the page URL and supporting source.

Comparisons Related to CFC vs Marsh McLennan Agency

  • CFC describes specialist technology underwriting and cyber-response services through an MGA route; AIG lists broader commercial options submitted through brokers and agents.

  • Compare AIG and Marsh McLennan Agency on documented customer fit, product overlap, quote access, and the questions to resolve before choosing a policy.

  • Alliance Risk brokers a broad range of commercial coverage; CFC sells technology products and cyber response through brokers; its reviewed management-liability offer excludes California-domiciled businesses.

All Comparisons

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