What Does Telehealth Insurance from CFC Cover?

CFC sells eHealth as one packaged policy for companies at the intersection of healthcare and technology, rather than as separate telemedicine, mHealth, AI, or remote-monitoring policies. ¹Company-reportedeHealth product page, which lists telemedicine, mHealth, AI, and remote patient monitoring as sub-sectors under a single packaged product.

The reviewed eHealth product page does not name the insurer or Lloyd's syndicate carrying the risk. CFC's regulatory page lists CFC-affiliated underwriting entities, including its own Lloyd's Syndicate 1988, but does not tie one specifically to eHealth. ^1,3Not publicly disclosedChecked the eHealth page and CFC's regulatory information page; neither names an eHealth-specific carrier.

CFC's FAQ describes eligible businesses broadly as any company that provides or uses digital healthcare technology day to day, including wellbeing clinics and labs, not only medical practices. ¹Company-reportedeHealth FAQ; a general description rather than a formal underwriting rule, and actual eligibility depends on underwriting.

CFC lists the package as covering bodily injury arising from healthcare services, technology activities, cyber events, and system outages; technology errors and omissions; products failing to perform; cyber and privacy; general liability, employers' liability, and legal expenses; and IP rights and infringement, with worldwide jurisdiction. ¹Company-reported'What does CFC's eHealth policy cover?' section of the product page; exact terms are set by the policy as issued.

CFC lists automatic coverage for physicians and medical practitioners as a key feature of the eHealth package. ¹Company-reportedKey features section of the eHealth product page.

CFC says it added affirmative AI-related coverage language to its eHealth policy in 2026 as part of a rollout across seven products, explicitly addressing exposures like AI model hallucination, AI-generated content, and model drift rather than leaving them to implied or silent coverage. ²Company-reportedCFC news release on the affirmative AI coverage programme; describes intent and scope of the update, not specific policy wording.

CFC publishes a downloadable eHealth application form alongside the product brochure. ¹Company-reportedDownloads section of the eHealth product page.

CFC's FAQ says filing an eHealth claim starts with contacting one of its digital health experts, who guide the policyholder through the process. ¹Company-reportedeHealth FAQ describing the claims process at a general level; does not disclose timelines or outcomes.