Resilience vs
Travelers: How Do They Compare for Business Insurance?
Introduction to the Resilience vs Travelers Comparison
Say you run a software company renewing cyber that also needs property, workers' comp, auto or overseas cover. Travelers lists CyberRisk Tech next to those lines and its Global Companion Plus+ international program, and sells a technology-services BOP to small software developers and IT consultants. Resilience offers cyber limits up to $20 million and technology E&O for companies with $25 million to $10 billion in revenue. 11 12 3 4 Choose Resilience if you have at least $25 million in revenue and want a cyber specialist that also helps rank security spending; choose Travelers if you are a smaller tech business or want cyber, E&O and your property and casualty lines from one insurer through a local agent.
Buyer Takeaways for Resilience vs Travelers
Resilience Buyer Takeaways
- Technology companies can seek E&O coverage for software, hardware and technology services. 4Company-reported. Technology-specific professional liability; not general professional E&O or a guarantee of offered limits.
- Resilience helps prioritize financial cyber risks and track exposure across entities. 8,9Company-reported. Current named cybersecurity products; outcomes not independently established.
Travelers Buyer Takeaways
- Startups and established tech companies can explore CyberRisk Tech, which can combine cyber and technology E&O. 11,14,12Company-reported. Company-described audiences on technology and small-business pages. Marketing to a class is not underwriting approval, and eligibility remains quote-specific.
- Buy through an independent agent; many small accounts can be quoted and issued in an agent platform, while specialty technology risks need underwriting. 16,33,11,13,39,32Company-reported. Application path described on contact, agent-locator, technology and 10-K sources. Automated small-commercial issuance is not evidence that a technology, D&O or cyber submission will quote or bind the same way.
Resilience vs Travelers Coverage Lines Compared
| Coverage | Resilience | Travelers |
|---|---|---|
| Business owner’s policy | Not listed | Listed 12Travelers offers business owner’s policies for small technology-services businesses. |
| Cargo and transit | Not listed | Listed 23Travelers offers cargo insurance through its transportation, cargo and logistics offering. |
| Commercial auto | Not listed | Listed 11Travelers offers commercial auto insurance. |
| Commercial property | Not listed | Listed 11Travelers offers commercial property insurance. |
| Crime | Not listed | Listed 22Travelers offers commercial crime insurance. |
| Cyber liability | Listed 3Resilience markets cyber insurance on a primary or excess basis. | Listed 13Travelers offers cyber insurance through CyberRisk Tech for technology and life-sciences companies. |
| Directors and officers | Not listed | Listed 19Travelers offers directors and officers liability insurance. |
| Employment practices liability | Not listed | Listed 21Travelers offers employment practices liability insurance. |
| Equipment breakdown | Not listed | Listed 25Travelers offers equipment breakdown insurance. |
| Fidelity bonds | Not listed | Listed 24,18Travelers offers ERISA fidelity bonds. |
| Fiduciary liability | Not listed | Listed 20Travelers offers fiduciary liability insurance. |
| General liability | Not listed | Listed 11Travelers offers general liability insurance. |
| Kidnap and ransom | Not listed | Listed 18,29Travelers offers kidnap and ransom insurance. |
| Management liability | Not listed | Listed 18Travelers offers management liability insurance. |
| Media liability | Not listed | Listed 13Travelers offers media liability insurance through CyberRisk Tech for technology and life-sciences companies. |
| Professional errors and omissions (E&O) | Not listed | Listed 37Travelers offers professional errors and omissions insurance. |
| Surety bonds | Not listed | Listed 24Travelers offers surety bonds. |
| Technology errors and omissions (E&O) | Listed 4Resilience markets technology errors and omissions insurance for US businesses with $25 million to $10 billion in revenue. | Listed 11,13Travelers offers technology errors and omissions insurance through CyberRisk Tech for technology and life-sciences companies. |
| Tools, equipment and inland marine | Not listed | Listed 23Travelers offers inland marine insurance. |
| Umbrella and excess liability | Not listed | Listed 11,36Travelers offers commercial umbrella and excess liability insurance. |
| Workers’ compensation | Not listed | Listed 11,35Travelers offers workers’ compensation insurance. |
A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.
Resilience vs Travelers Research by Coverage Line
Open what Resilience and Travelers each document for one coverage line.
Cyber Insurance
Tech E&O Insurance
Current Spot Scores for Resilience and Travelers
Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.
Resilience Spot Scores
BrokerBroker
5.0/ 10Travelers Spot Scores
CarrierCarrier & MGA
6.1/ 10Resilience and Travelers Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Resilience Review Score
Review Score
1 rated source
There's almost nothing public to go on. G2 shows 4.5 out of 5 for Resilience, but from a single review.[10]
Read Resilience reviewsTravelers Review Score
Review Score
3 rated sources
Travelers earns 4.5/5 from NerdWallet, but customer feedback is poor: 1.4/5 on Trustpilot and 1.3/5 for homeowners on ConsumerAffairs. Those reviews mostly concern personal insurance.[1][2][4][5][6][7]
Read Travelers reviewsKey Differences Between Resilience and Travelers
Cyber Specialist vs Whole-Company Program
Travelers' technology catalogue includes CyberRisk Tech, general liability, commercial property, workers' compensation, commercial auto and umbrella. CyberRisk Tech bundles technology E&O, privacy and security, media, regulatory proceedings and breach response agreements. 11 13
Resilience sells cyber on a primary or excess basis, with limits up to $20 million, and technology E&O with advertised $10 million limits. It does not sell property, workers' comp or auto, so you still need another insurer for those. 3 4
Who Qualifies
Resilience's published technology E&O appetite is US companies with $25 million to $10 billion in revenue in software, AI, hardware, services, data centers and telecom. A smaller startup should ask whether an exception is possible before spending time on an application. 4
Travelers markets technology insurance from startups to established companies, and its small-business BOP covers classes such as software development, web development and IT consulting. 11 12
How You Buy and Who Helps After a Loss
Neither sells online. Travelers sends business buyers to an independent agent, and you can report a loss 24/7 at 800-238-6225 to a dedicated Technology claim unit it has staffed since 1998. 33 26
Resilience works through brokers or a contact inquiry. It says an in-house team and a claims manager stay with you 24/7 through settlement, alongside privacy, forensic and crisis specialists. 5 6
Security Tools vs Account Tools
Resilience's Edge ranks security spending by estimated financial impact, and Arc shows cyber risk across several entities. You can buy the insurance without these services. Travelers' MyTravelers portal handles bills, claims and policy documents; real-time certificates are listed without a segment footnote; account-segment limits apply separately to displaying limits, deductibles and policy changes and adding additional interests. 8 9 2 28
What Should You Confirm in Resilience and Travelers Quotes?
Ask Resilience which Homeland insurer will issue your policy and whether your state placement is admitted or surplus lines; its disclosure names two possible insurers without mapping them to products. Ask your Travelers agent which Travelers company issues each line and whether overseas operations need local policies under Global Companion Plus+. Compare cyber and E&O limits as quoted, including whether they are shared, rather than adding advertised maximums. Get Resilience's security-service charges itemized separately from premium. 2 29 16
Resilience vs Travelers Services Compared
What each provider documents about the services you may need
| Criteria | Resilience | Travelers |
|---|---|---|
| Business role | Resilience combines cyber and technology E&O insurance with cybersecurity risk-management services for businesses. 1,3,4Company-reported. Brand-level offering; not a statement that the brand is the risk-bearing insurer. Confirm who will place the policy in California: Resilience names Ocrea Risk Services, LLC dba Resilience Cyber Insurance Solutions and NPN 19169260 as US distributor, but this disclosure is not independent license verification. 2Company-reported. US distribution entity; regulator license lookup not completed. | Travelers sells property-and-casualty insurance through its operating subsidiaries; The Travelers Companies, Inc. is the holding company, not the policy issuer. Policies may name The Travelers Indemnity Company or another affiliate. 38,39,31,17Verified. Group role as of 16 September 2026. The legal insurer on a buyer’s policy is the company named in that policy or binder, which can differ by product and state. Travelers says it primarily sells U.S. insurance through independent agents and brokers, whom it calls producers and who are not Travelers employees. It also owns Simply Business, Inc. and InsuraMatch, LLC, licensed digital independent agencies it says operate nationwide. 17,16,39Company-reported. U.S. distribution disclosure. Ownership of digital agencies does not establish that those agencies place technology business insurance for a given buyer, including in California. |
| Customer focus | Resilience lists technology E&O for businesses with $25 million–$10 billion revenue in software, AI, hardware, services, data centers and telecom; smaller startups should ask whether an exception is possible. 4Company-reported. Published US primary and excess technology E&O appetite; not a minimum established for every cyber product. | Travelers markets technology insurance to startups and established industry leaders, including software developers and platforms, technology consultants, IT staffing companies, network integrators, electronics manufacturers, telecommunications firms and platform-economy companies. A separate small-business technology-services BOP is described for classes such as software development, web developers and IT consultants. 11,14,12Company-reported. Company-described audiences on technology and small-business pages. Marketing to a class is not underwriting approval, and eligibility remains quote-specific. |
| Access to insurers | Ask which insurer will issue your California policy: Resilience names Homeland Insurance Company of New York or Delaware but not which one applies to a specific quote. 2Company-reported. Company-reported US insurer disclosure; no binder or California policy form reviewed. | Travelers is the brand. Product footers name The Travelers Indemnity Company and its property-casualty affiliates, and Bond & Specialty pages name Travelers Casualty and Surety Company of America and affiliates. Umbrella materials also describe Northfield excess-and-surplus coverage for some hard-to-place risks. The issuing company, admitted or surplus status, and any fronting or network partner remain quote-specific. 17,35,19,36,29Company-reported. Entities named on current marketing and compensation pages. This research does not assign one issuer to the entire technology catalogue or to California placements. |
| Availability | Confirm California insurer and admitted or surplus-lines route before applying because reviewed product pages do not establish them for cyber or Tech E&O. 3,4,2Not found in reviewed sources. California eligibility remains unresolved; neither the San Francisco office nor a national producer number establishes state product availability. | Travelers describes Business Insurance as offered primarily in the United States, with additional operations in the United Kingdom, Ireland and other markets including Lloyd’s. Domestic business insurance is marketed through independent agents and brokers rather than as a single nationwide self-serve shop for every product. 39,38,31Company-reported. Group geographic description from the 2025 Form 10-K and investor profile. Primary-U.S. operations do not mean every product is available in every state. California’s insurance department lists The Travelers Indemnity Company (NAIC 25658) and Travelers Casualty and Surety Company of America (NAIC 31194) as property-and-casualty insurers with Unlimited-Normal licenses. Travelers’ agent directory also lists agencies in California. Those facts do not establish that a specific technology product, CyberRisk Tech form, BOP class or Global Companion Plus+ coverage is available or admitted for a particular California risk. 40,41,34,29Verified. Admitted-insurer authorization and a public agency directory as of 16 September 2026. No product-by-product California eligibility schedule was found on the reviewed technology pages. U.S. Global Companion Plus+ is described by Travelers as non-admitted and not equivalent to a local admitted policy. |
| Servicing and renewals | Resilience’s Edge service helps prioritize security spending by estimated financial impact, while Arc shows cyber risk across entities; these tools are risk-management services, not insurance. 8,9Company-reported. Current named cybersecurity products; outcomes not independently established. You can buy insurance without buying Resilience security services; confirm which tools are bundled and which require a separate agreement. 2Company-reported. Company disclaimer; does not establish free services or package pricing. Ask Resilience for renewal deadlines and service timing because reviewed pages do not specify renewal documents, price commitments or standard turnaround. 5,3,4Not publicly disclosed. Scoped to current HTML pages; older package materials were not used to promise current renewal terms. | MyTravelers for Business lists online bill payment, claim reporting and tracking, policy documents and certificates. The page lists real-time certificates without a segment footnote. Footnote 1 qualifies display of limits, deductibles and policy changes for Select Accounts and National Programs Commercial Multi-Peril customers. Footnote 2 limits adding additional interests while creating a certificate to Select Accounts and National Programs Commercial Multi-Peril Service Center customers. 28,16Company-reported. Portal and contact descriptions as of 16 September 2026. Feature availability can differ by account segment; this is not a service-quality finding. |
Sources for Resilience vs Travelers
Resilience Official Website
- Home Page. Resilience; Cyber risk management; Broad market appetite. Accessed 2026-09-16.
- Disclaimer. Resilience; Opening paragraphs and USA jurisdiction disclosure. Accessed 2026-09-16.
- Cyber Insurance. Resilience; Cyber Insurance product introduction; Why choose cyber insurance; Policy coverage; primary and excess offerings; A Broad Market Appetite: US Cyber. Accessed 2026-09-16.
- Technology E&O. Resilience; Technology Errors & Omissions: technology risk categories; Key Benefits; primary and excess offering; A Broad Market Appetite (US revenue $25M–$10B). Accessed 2026-09-16.
- Brokers. Resilience; Broker benefits; Use cases; Insurance & risk solutions. Accessed 2026-09-16.
- Claims & Incident Response. Resilience; Our difference; Support from start to resolution; Claims panel. Accessed 2026-09-16.
- Contact Us. Resilience; Contact us; emergency claims instructions. Accessed 2026-09-16.
- Security Investment Prioritization. Resilience; Resilience Edge introduction and Key benefits. Accessed 2026-09-16.
- Multi-Entity & Portfolio Risk. Resilience; Resilience Arc introduction. Accessed 2026-09-16.
- Terms and Conditions. Resilience; Opening website agreement; separate written agreements. Accessed 2026-09-16.
Travelers Official Website
- Technology Insurance. Travelers; Technology insurance products we offer: CyberRisk Tech, Global Companion Plus+, general liability, commercial property, workers compensation, commercial auto, umbrella; startup-to-established-leader audience. Accessed 2026-09-16.
- Small Business Technology Services Insurance. Travelers; Technology services BOP inclusions; eligible small-business classes; EPL+ and World Business Essentials add-ons; independent-agent CTA. Accessed 2026-09-16.
- Cyber Insurance for Technology and Life Sciences. Travelers; CyberRisk Tech product description; insuring agreements including technology E&O, privacy and security, media, regulatory proceedings and breach response; Cyber Risk Services; agent consultation CTA. Accessed 2026-09-16.
- IT Insurance. Travelers; IT audience (software, consultants, staffing, network integration) and listed products including CyberRisk Tech and employment practices liability. Accessed 2026-09-16.
- Business and Commercial Insurance Policy Quotes. Travelers; Find an insurance agent CTA; product tiles including cyber, management and professional liability, BOP, surety, workers compensation; cost depends on risk factors; A.M. Best A++ company statement. Accessed 2026-09-16.
- Contact Us. Travelers; Business insurance sold through independent agents; business claims 1.800.238.6225; MyTravelers for business features. Accessed 2026-09-16.
- Travelers Producer Compensation Disclosure (United States). Travelers; Independent producers; seven compensation types; Simply Business, Inc. and InsuraMatch, LLC ownership; The Travelers Indemnity Company footer; Northfield Excess & Surplus Lines product list. Accessed 2026-09-16.
- Management and Professional Liability Insurance. Travelers; Management & Professional Liability product selection: D&O, EPL, ERISA fidelity, E&O, fidelity and crime, fiduciary, kidnap and ransom; stand-alone or suite; private, public, nonprofit and financial institutions. Accessed 2026-09-16.
- Directors and Officers (D&O) Liability Insurance. Travelers; D&O product description; independent-agent CTA; Travelers Casualty and Surety Company of America footer. Accessed 2026-09-16.
- Fiduciary Liability Insurance. Travelers; Fiduciary liability offering for private, public, nonprofit and financial institutions; independent-agent CTA; Travelers Casualty and Surety Company of America footer. Accessed 2026-09-16.
- Employment Practices Liability Insurance (EPL). Travelers; EPL product description for private, public, nonprofit and financial institutions; independent-agent CTA. Accessed 2026-09-16.
- Fidelity & Crime Insurance. Travelers; Fidelity and crime insuring agreements including social engineering, computer fraud and employee dishonesty; Travelers Casualty and Surety Company of America footer. Accessed 2026-09-16.
- Inland Marine Insurance. Travelers; Inland Marine products: construction and specialized property, property in transit, computers and electronics; Transportation, Cargo and Logistics. Accessed 2026-09-16.
- Surety Bonds. Travelers; Listed bond types including bid/performance/payment, license and permit, and ERISA fidelity. Accessed 2026-09-16.
- Equipment Breakdown Insurance Coverage. Travelers; EnergyMax 21 equipment-breakdown package, including high-tech businesses among stated audiences. Accessed 2026-09-16.
- Business Insurance Claims. Travelers; 24/7/365 reporting via agent, online system or 800.238.6225; Technology claim unit since 1998; equipment-breakdown and inland marine claim units. Accessed 2026-09-16.
- File a Business Claim. Travelers; MyTravelers for Business login path to file a claim. Accessed 2026-09-16.
- MyTravelers for Business Online Self-Service Capabilities. Travelers; Pay bills, report and track claims, policy documents, certificates; footnotes limiting some features to Select Accounts and National Programs Commercial Multi-Peril customers. Accessed 2026-09-16.
- Global Insurance for Technology and Life Sciences. Travelers; Global Companion Plus+ coverages; U.S. product described as non-admitted; INI network in over 150 countries; kidnap and ransom among listed coverages. Accessed 2026-09-16.
- Global Insurance. Travelers; Global insurance for U.S. companies doing business abroad; Global Companion Plus+ versus Controlled Master Programs. Accessed 2026-09-16.
- Who We Are. Travelers; Property-casualty insurer; more than 30,000 employees and 15,000 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland. Accessed 2026-09-16.
- Benefit from the Personal Attention of a Travelers Independent Agent. Travelers; Independent agents are not captive to one company; can help with claims and policy updates; Travelers.com/find agent CTA. Accessed 2026-09-16.
- Find the nearest Travelers Insurance agency. Travelers; Public independent-agency locator for home, auto, business and renters insurance. Accessed 2026-09-16.
- Travelers Insurance agencies in CA. Travelers; Directory heading stating 1761 insurance agencies in California. Accessed 2026-09-16.
- Workers Compensation Insurance. Travelers; Product description; buy via local Travelers agent; The Travelers Indemnity Company footer; monopolistic-state qualification. Accessed 2026-09-16.
- Commercial Umbrella and Excess Liability Insurance. Travelers; Commercial Umbrella Insurance introduction; A/B umbrella, excess liability and Northfield excess and surplus lines; purchase through an independent agent. Accessed 2026-09-16.
- Errors and Omissions Insurance (E&O). Travelers; Professional E&O offerings including miscellaneous professional liability; independent-agent CTA. Accessed 2026-09-16.
- Travelers Investor Relations Corporate Profile. The Travelers Companies, Inc.; NYSE: TRV; property casualty insurance for auto, home and business sold primarily through independent agents and brokers; operations in the United States and selected international markets. Accessed 2026-09-16.
- The Travelers Companies, Inc. Form 10-K for the year ended December 31, 2025. U.S. Securities and Exchange Commission; Item 1 Business: holding company; Business Insurance distributed through independent agencies and brokers; Select Accounts automated quote/bind/issue for many small risks; Bond & Specialty distribution; California premium-share tables. Accessed 2026-09-16.
- California Department of Insurance company profile: Travelers Indemnity Company (The). California Department of Insurance; NAIC 25658; California Company ID 4772-0; authorized 06/17/2002; license status Unlimited-Normal; Connecticut domicile; Travelers Grp 3548; authorized lines including liability, fire, workers’ compensation and surety. Accessed 2026-09-16.
- California Department of Insurance company profile: Travelers Casualty and Surety Company of America. California Department of Insurance; NAIC 31194; California Company ID 2444-8; authorized 07/31/1981; license status Unlimited-Normal; Connecticut domicile; Travelers Grp 3548. Accessed 2026-09-16.
