Coalition vs Heffernan Insurance Brokers: How Do They Compare for Business Insurance?

Coalition combines cyber and Tech E&O with monitoring; Heffernan advises on broader technology programs and risk financing.

Introduction to the Coalition vs Heffernan Insurance Brokers Comparison

A technology firm deciding how much cyber loss to retain can discuss risk-financing options with Heffernan; a buyer wanting a cyber policy with monitoring can compare Coalition. Choose Coalition if you want cyber and Tech E&O paired with monitoring; choose Heffernan if you need broader risk-financing advice. 1 8 25 24

Buyer Takeaways for Coalition vs Heffernan Insurance Brokers

Coalition Buyer Takeaways

  • Technology companies can combine cyber and Tech E&O in one program. 1Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.
  • Policyholders get cyber monitoring, alerts and remediation guidance through Control. 8Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan Insurance Brokers Buyer Takeaways

  • Heffernan’s technology team targets mid- and late-stage firms, including venture-funded and pre-IPO companies. 19,25,26,20Company-reported. Current official positioning. Not a minimum-size, funding-stage, or eligibility determination for any applicant.
  • Heffernan offers claims consulting, including help coordinating workers’ compensation carriers and medical triage. 28,34Company-reported. Company descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.

Coalition vs Heffernan Insurance Brokers Coverage Lines Compared

CoverageCoalitionHeffernan Insurance Brokers
Builders riskNot listedListed 33Heffernan arranges builders risk.
Business owner’s policyNot listedListed 26Heffernan arranges business owner’s policies for small businesses.
Cargo and transitNot listedListed 34,35Heffernan arranges marine cargo insurance for freight, import and export businesses.
Commercial autoNot listedListed 24Heffernan arranges commercial auto insurance.
Commercial propertyNot listedListed 24Heffernan arranges commercial property insurance.
CrimeListed 5Coalition offers crime insurance through its executive-risks product for private and nonprofit US organizations.Listed 37Heffernan arranges crime insurance.
Cyber liabilityListed 7Coalition offers cyber insurance.Listed 24,27,26Heffernan arranges cyber insurance.
Directors and officersListed 5Coalition offers directors and officers liability through its executive-risks product for private and nonprofit US organizations.Listed 24Heffernan arranges directors and officers liability.
Employee health and benefitsNot listedListed 29Heffernan advises employers on group health, dental and vision benefits.
Employment practices liabilityListed 5Coalition offers employment practices liability through its executive-risks product for private and nonprofit US organizations.Listed 24Heffernan arranges employment practices liability.
Fidelity bondsNot listedListed 37Heffernan arranges employee dishonesty bonds.
Fiduciary liabilityListed 5Coalition offers fiduciary liability through its executive-risks product for private and nonprofit US organizations.Listed 24Heffernan arranges fiduciary liability.
General liabilityNot listedListed 24,26Heffernan arranges general liability insurance.
Hired and non-owned autoNot listedListed 37Heffernan arranges hired and non-owned auto liability.
Kidnap and ransomNot listedListed 24Heffernan arranges kidnap and ransom insurance.
Last-mile deliveryNot listedListed 35Heffernan arranges insurance for final-mile delivery businesses.
Management liabilityNot listedListed 35Heffernan arranges management liability insurance.
Media liabilityListed 18Coalition identifies media liability within its Active Cyber policy.Not listed
Medical malpracticeNot listedListed 36Heffernan arranges medical malpractice insurance.
Professional errors and omissions (E&O)Listed 6Coalition offers miscellaneous professional liability as an addition to eligible Active Cyber policies.Listed 26Heffernan arranges professional errors and omissions insurance for small businesses.
Representations and warrantiesNot listedListed 38Heffernan arranges representations and warranties insurance.
Surety bondsNot listedListed 34,31Heffernan arranges surety bonds, including through a linked online bond portal.
Technology errors and omissions (E&O)Listed 1Coalition offers technology errors and omissions together with Active Cyber coverage for businesses that provide a technology product or service.Not listed
TruckingNot listedListed 35Heffernan arranges insurance for trucking and logistics businesses.
Umbrella and excess liabilityNot listedListed 35Heffernan arranges excess and umbrella insurance.
Workers’ compensationNot listedListed 24,26Heffernan arranges workers’ compensation insurance.

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

Coalition vs Heffernan Insurance Brokers Research by Coverage Line

Open what Coalition and Heffernan Insurance Brokers each document for one coverage line.

Current Reliability Scores for Coalition and Heffernan Insurance Brokers

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

Coalition Reliability Scores

Hybrid provider

Broker

6.1/ 10

Carrier & MGA

6.3/ 10

Provider assessment

Coalition and Heffernan Insurance Brokers Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Coalition Review Score

10.0/ 10

Review Score

1 rated source

Coalition has a BBB A+ grade. The reviewed independent sources did not establish a customer-star rating; the displayed RaveCapture collection is broker-focused. Its Trustpilot page has no reviews, and its best-looking rating comes from a review page the company arranges for brokers.

Read Coalition reviews

Heffernan Insurance Brokers Review Score

5.2/ 10

Review Score

1 rated source

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

Read Heffernan Insurance Brokers reviews

Key Differences Between Coalition and Heffernan Insurance Brokers

Alternative Risk Needs a Funding Decision

Later-stage companies managing total risk cost can ask about self-insurance, large deductibles or captives; these are financing strategies to evaluate, not standard insurance policies. 24,25,36Company-reported. Company-described capabilities. Captive feasibility, funding, and domicile are not established by the marketing copy.

Coalition’s coverage proposal can be one input to that analysis, but its published product description is not a captive or self-insurance feasibility study. Ask the advisor to distinguish insured losses, retentions and separately funded obligations, and to show how the cyber/E&O structure fits the balance sheet. 1

The Fast-Quote Channel Is Not the Technology Practice

Heffernan’s Quick Insure page offers selected personal and short-term business routes; its growth-stage technology process is specialist-led. Coalition’s technology application likewise requires product and contract information and may need underwriting review. Do not use a fast-quote tile to set the expected timeline for a complex software program. 31 25 12

Claims Authority Must Stay Within the Named Program

Heffernan’s marine-cargo page describes a claims division with settlement authority, while its general claims practice describes consulting and advocacy. That cargo-specific authority should not be applied to a technology placement. Coalition describes in-house cyber triage and a shared cyber/Tech E&O claims team. Ask who adjusts each proposed policy, who advocates for the company and whose approval is needed for vendors. 34 28 9 1

What Should You Confirm in Coalition and Heffernan Insurance Brokers Quotes?

Identify whether Heffernan’s small-business or technology team will own the account, the fee for risk-financing work and the losses retained under the proposal. Obtain the full contracting producer name and California authority, plus cyber insurer and claims instructions. A London office or a specialty program’s authority does not establish the route for your California technology policy. 26 19 40 11

Coalition vs Heffernan Insurance Brokers Services Compared

What each provider documents about the services you may need

CriteriaCoalitionHeffernan Insurance Brokers
Business role

Coalition buyers get cyber insurance and risk-management services, with the insurer responsible for policy obligations. In the US, Coalition Insurance Solutions, Inc. is the disclosed producer and surplus-lines broker. 2,7Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Before relying on a California quote, check the current producer authority: Coalition lists CIS license 0L76155, a company disclosure not independently confirmed with the state regulator. 2Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Coalition Security or independent providers may deliver security services; Coalition’s legal page identifies Coalition Incident Response, Inc. as its operator and says this entity is not an insurer. 2Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan is a broker that shops insurers, presents options and arranges coverage; the policy’s insurer, not Heffernan, issues it and handles covered claims. 24,27,23,19Company-reported. Company-described broking role. Do not infer underwriting authority for all products from the marine-cargo program’s in-house authority language.

Confirm the exact producer on your agreement and policy: Heffernan’s pages use that business name and display California license 0564249 but no longer corporate suffix. 19,42,20Company-reported. Brand and license-number display only. Not independent license verification or a complete legal-entity chart.

Heffernan describes itself as employee-owned and independent since 1988; a 2019 investor release described a minority investment, but current ownership percentages are not public. 19,20,43Company-reported. Company and investor announcements. Not a current cap-table verification.

If you need California technology insurance, verify which related Heffernan entity will serve as producer; its network, London, and benefits entities do not identify the entity for your policy. 39,40,29,21Company-reported. Official related-entity descriptions. Costero’s FCA status and Heffernan’s exact current ownership of Costero were not independently verified.

Application process

You need an appointed broker to buy Coalition coverage; Coalition can help you find access if your broker does not offer it, and says underwriting reviews industry, finances, operations and security. 13Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

To add Tech E&O to a cyber quote, prepare your product or service description and contract answers; some applications need review before a price is released. 12Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

You can start with an inquiry form asking for contact details, insurance needs and an operations description; the form was not submitted, so quote results and binding steps were not established. 30Verified. Chrome inspection of the unsubmitted Contact Form 7 on heffins.com/contact-us/. No fields completed and no submission. Downstream underwriting and post-submission behavior not tested. The wording was checked against the stored inspection record on 24 September 2026; the website was not revisited.

Technology buyers work with a specialist broker who gathers insurer quotes and helps choose coverage; Heffernan does not promise a universal quote or binding time for growth-stage programs. Quick Insure is a separate path for selected personal and short-term business products. 25,27,31,30Company-reported. Service descriptions. Technology-page FAQ “how do I get” language is educational process copy, not a measured SLA.

Access to insurers

Ask who will issue your policy because admitted cyber uses Coalition Insurance Company while surplus placements use unaffiliated insurers; reviewed sources do not identify one insurer for every California Tech E&O quote. 3,2Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan shops multiple insurers, but public pages name few for technology accounts; request the issuing insurer, admitted or surplus-lines status and forms for each proposal. 27,35,36,34,32,19Not publicly disclosed. No verified carrier panel or ratings. Propeller and Thimble are distinct from a customary growth-stage technology placement.

Claims assistance

Coalition describes in-house cyber triage and attempts to recover stolen funds, with the same team handling Tech E&O; these service descriptions do not establish response quality or payment for a loss. 9,1Company-reported. United States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan describes claims consulting from intake through resolution, including carrier liaison and medical triage; its marine-cargo program separately claims authority to adjust, settle and pay. These are service claims, not a promise that your loss is covered. 28,34Company-reported. Company descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.

Sources for Coalition vs Heffernan Insurance Brokers

Coalition Official Website

  1. Tech E&O Insurance Coverage. Coalition; Who needs Technology Errors & Omissions coverage? (organizations that provide a technology product or service for a fee); Combine Technology Errors & Omissions coverage with Active Cyber Insurance; Coalition Advantage. Accessed 2026-09-16.
  2. Licenses and Carriers. Coalition; Insurance Licenses: California row; Insurance Carriers; concluding disclosures. Accessed 2026-09-16.
  3. U.S. Disclaimers. Coalition; Non-Admitted Cyber; Admitted Cyber; Admitted and Non-admitted Cyber. Accessed 2026-09-16.
  4. U.S. Producer Compensation. Coalition; Insurance Producers; Base Commission; Contingent Commission; Business Production Incentive Programs; Non-Insurance Products. Accessed 2026-09-16.
  5. Executive Risks. Coalition; FAQ: What type of businesses do you protect?, What limits do you offer? and What resources do you have for policyholders?; Product Offering: D&O, EPL, fiduciary, crime. Accessed 2026-09-16.
  6. Miscellaneous Professional Liability. Coalition; Why Miscellaneous Professional Liability? (can be added to certain Active Cyber Insurance policies); MPL Advantage; Broker Benefits. Accessed 2026-09-16.
  7. Active Cyber Insurance. Coalition; Active Cyber Insurance; Coverage Advantage: separate limit for breach response, pay-on-behalf for cyber extortion, funds transfer fraud, business interruption. Accessed 2026-09-16.
  8. Coalition Control. Coalition; How We Help; Policyholder Features; Wirespeed ADR. Accessed 2026-09-16.
  9. Cyber Insurance Claims Experience. Coalition; Pre-Claims Assistance; Claims Advantage. Accessed 2026-09-16.
  10. Where does Coalition offer cyber insurance coverage? Coalition; United States. Accessed 2026-09-16.
  11. Are there any differences between Coalition’s admitted and surplus lines products? Coalition; Cyber insurance coverage offered by Coalition: Coverage availability; Coverage offering. Accessed 2026-09-16.
  12. How to add Tech E&O coverage to a Coalition quote. Coalition; Opening; Step 1; Step 2; Last Step. Accessed 2026-09-16.
  13. How do I qualify for and buy cyber insurance from Coalition? Coalition; Eligibility; broker contact; underwriting paragraphs. Accessed 2026-09-16.
  14. Does Coalition offer Excess coverage? Coalition; Where do I send my excess submissions?; What excess products does Coalition offer, and in what regions? (excess Cyber Surplus in the US and Canada; excess Tech E&O and MPL combined with cyber, US only). Accessed 2026-09-16.
  15. How do Cyber renewals work at Coalition? Coalition; Opening renewal-path table; Automatic; Express; Standard. Accessed 2026-09-16.
  16. How does Coalition make money? Coalition; Premium retention and carrier payments paragraphs. Accessed 2026-09-16.
  17. Active Cyber Insurance for Enterprises. Coalition; Introduction; closing eligibility disclaimer. Accessed 2026-09-16.
  18. Coalition AI Coverage. Coalition; Coverage in Action table, including the Defamation row (Media Liability insuring agreement); Deepfake Response; policy disclaimers. Accessed 2026-09-16.

Heffernan Insurance Brokers Official Website

  1. Heffernan Insurance Brokers. Heffernan Insurance Brokers; What we offer; Independent since 1988; Built for what’s next; footer copyright and License #0564249; Quick Insure; Get a quote; Propeller bond-portal disclaimer. Accessed 2026-09-16.
  2. Our Story. Heffernan Insurance Brokers; Headquartered in Walnut Creek; nationwide presence; founded 1988; employee owned; niche practices including technology. Accessed 2026-09-16.
  3. Our Locations. Heffernan Insurance Brokers; Nationwide coverage heading; Walnut Creek corporate headquarters; Bay Area and other California offices; Pacific Northwest, Mountain West, Northeast, Southeast, Honolulu; London Costero listing; footer License #0564249. Accessed 2026-09-16.
  4. Walnut Creek. Heffernan Insurance Brokers; Corporate headquarters; founded 1988 in Walnut Creek. Accessed 2026-09-16.
  5. Privacy Statement. Heffernan Insurance Brokers; Collection for professional services; disclosure to non-affiliated third parties to solicit quotations from insurance carriers; website content developed in the United States and intended for U.S. users except where otherwise specified. Accessed 2026-09-16.
  6. Heffernan Business Insurance Brokerage. Heffernan Insurance Brokers; Forward-Thinking Business Insurance: basic coverages (general liability, commercial property and auto, workers’ compensation); corporate and executive protection (EPL, D&O, fiduciary responsibility, cyber, kidnap and ransom); alternative risk capabilities; claims, loss control and risk-management services; industry practice links including Technology and Claims Advocacy. Accessed 2026-09-16.
  7. Technology Company Insurance. Heffernan Insurance Brokers; Pre-IPO and venture-funded heading; mid to late stage specialization; global expansion copy; self-insurance strategies; Key Markets list; Why Heffernan broker history; Joseph Talmadge practice leader; FAQ. Accessed 2026-09-16.
  8. Small Business Insurance. Heffernan Insurance Brokers; Tailor-Made Insurance for Small Businesses: sole proprietors to fast-growing companies; types of coverage we can provide (GL, WC, E&O, BOP, cyber); industry list including Technology. Accessed 2026-09-16.
  9. Cyber Security Insurance. Heffernan Insurance Brokers; Make Cyber Liability Insurance Part of Your Cyber Risk Management Plan: cyber risk team determines exposure, shops the market, presents options and guides coverage selection; FAQ. Accessed 2026-09-16.
  10. Claims Advocacy. Heffernan Insurance Brokers; Full-service claims consulting; workers’ compensation strategy and carrier liaison; medical triage; general liability, auto and property advocacy; vendor compliance tools. Accessed 2026-09-16.
  11. Health Insurance services. Heffernan Insurance Brokers; Heffernan Benefit Advisors; Health Insurance / Let us help you find the ideal program: large and small group employee benefits, group dental, group vision, medical, life and disability, voluntary benefits, Medicare; Administration and Advocacy. Accessed 2026-09-16.
  12. Contact Us. Heffernan Insurance Brokers; Contact form fields: First Name, Last Name, Email, Phone, Insurance Needed, Description of Operations; Select Need A Quote / Other / Would like to speak with someone; Submit. Accessed 2026-09-16.
  13. Quick Insure. Heffernan Insurance Brokers; Fast quotes for personal and business insurance; Business Insurance tiles including Short Term General Liability, Surety, Special Event Insurance, Peer-to-Peer Car Rental; linked Propeller bond portal and third-party bond-provider notice; Trusted Providers copy. Accessed 2026-09-16.
  14. Short-Term General Liability. Heffernan Insurance Brokers; Partnership with Thimble Insurance Services for on-demand general liability; eligibility, pricing and coverage may vary by state; non-binding indication disclaimer. Accessed 2026-09-16.
  15. Construction & Contractor Liability Insurance. Heffernan Insurance Brokers; Protect Your Construction Projects with Builders Risk Insurance: customized builders risk coverage; contractor sectors served; construction-broker contact route; FAQ. Accessed 2026-09-16.
  16. Marine Cargo. Heffernan Insurance Brokers; Transportation Insurance Programs for Freight Forwarders and Logistics Companies; Coverage Options: Marine Cargo, E&O and Surety Bonds; Specialty Programs; in-house underwriting authority; exclusive access to major insurance carriers; dedicated claims division with settlement authority. Accessed 2026-09-16.
  17. Transportation Insurance. Heffernan Insurance Brokers; Our transportation subsectors include (trucking and final mile delivery); We offer the following exclusive and sponsored products (auto liability, motor truck cargo, umbrella, workers’ compensation, cyber and management liability); appointed with top transportation carriers. Accessed 2026-09-16.
  18. Healthcare Insurance for Health Care Services. Heffernan Insurance Brokers; Healthcare Services: Medical Malpractice (Med Mal); commercial-insurance solutions for physician groups, clinics, hospitals and other health care businesses; relationships with the nation’s top insurance carriers; captives and self-insurance options. Accessed 2026-09-16.
  19. Home Care Business Insurance. Heffernan Insurance Brokers; We offer comprehensive coverage for: workers’ compensation, general and professional liability, EPL, owned auto, Non-owned and Hired Auto, Crime–Third Party Theft, Employee Dishonesty Bond, cyber, medical billing E&O and property; home-care, home-health and hospice program audience. Accessed 2026-09-16.
  20. Private Equity and M&A. Heffernan Insurance Brokers; HIB Private Equity and M&A Practice (private-equity firms and strategic investors); Representation & Warranty (RWI) Insurance; Transactional Risk Mitigation list including contingent, environmental, tax and litigation buyout. Accessed 2026-09-16.
  21. Heffernan Network Insurance Brokers. Heffernan Insurance Brokers; Formerly OLI Insurance Services; wholly owned subsidiary; agency acquisition and perpetuation; exclusive carrier access described for partner agencies. Accessed 2026-09-16.
  22. London, UK – Costero Brokers. Heffernan Insurance Brokers; Costero Brokers Ltd. London office listing; full-service London brokerage; link to costerobrokers.com. Accessed 2026-09-16.
  23. Modern Brokerage Solutions. Heffernan Insurance Brokers; Independent brokerage; digital document access and service activity status; TrustLayer and Quick Insure mentions; AI workflow for claims administration. Accessed 2026-09-16.
  24. Heffernan Insurance Brokers Acquires Kristin Manwaring Insurance Associates, Inc. Heffernan Insurance Brokers via PR Newswire; 26 August 2026 release; Walnut Creek; independent brokerage; F. Michael Heffernan, President and CEO; License #0564249 in about block. Accessed 2026-09-16.
  25. SkyKnight Invests in Heffernan Insurance Brokers to Support the Platform’s Continued Growth. InsuranceNewsNet reprint of SkyKnight Capital BusinessWire; 22 July 2019 announcement; minority investment; ESOP recapitalization; Mike Heffernan quote on retaining employee ownership. Accessed 2026-09-16.
  26. California License Number Search. California Department of Insurance; License-number search form. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, email The General Average with the page URL and supporting source.

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