Marsh McLennan Agency vs Pie Insurance: How Do They Compare for Business Insurance?

Marsh McLennan Agency lists builders risk, cargo transit, commercial auto; Pie Insurance lists business owner’s policy. Their published catalogs also share 4 lines, including cyber, general liability, professional E&O. Use the differences to frame the same quote request for both, then confirm the producer, insurer, and policy terms; a listed product does not establish availability or equivalent coverage.

An Overview of Marsh McLennan Agency and Pie Insurance

What Stands Out About Marsh McLennan Agency and Pie Insurance?

Marsh McLennan Agency at a Glance

  • MMA says its Marsh Agency business unit serves as an advocate and broker for the middle market. 13Company-reportedCompany-stated role and customer focus for the future Marsh Agency operating brand; not a revenue, size, or eligibility threshold.
  • MMA lists business insurance, employee health and benefits, retirement and wealth, and private-client insurance services across the U.S. and Canada. 2Company-reportedCurrent MMA company description. Does not establish corporate ownership structure, the legal entity for a particular placement, or an insurer role.

Pie Insurance at a Glance

  • Start a workers’ compensation quote online or through an insurance agent. 20,19,21Company-reportedWorkers’ compensation access for small businesses and agencies; other product pages direct buyers to quote or contact flows but do not document the same process.
  • Pay workers’ compensation premiums based on reported payroll, with no initial deposit. 35,36Company-reportedPie’s current workers’ compensation payment pages; actual availability and policy-specific charges need confirmation in the quote.

Marsh McLennan Agency vs Pie Insurance Coverage Lines Compared

CoverageMarsh McLennan AgencyPie Insurance
Builders riskListed 12Not listed
Business owner’s policyNot listedListed 25Pie accepts business owner’s policy quote requests.
Cargo and transitListed 9Not listed
Commercial autoListed 15Not listed
Commercial propertyListed 15Not listed
CrimeListed 7Not listed
Cyber liabilityListed 15Listed 26Pie provides access to cyber insurance quotes from carrier partners.
Directors and officersListed 7Not listed
Employment practices liabilityListed 7Not listed
Fiduciary liabilityListed 7Not listed
General liabilityListed 15Listed 28Pie arranges general liability insurance through unaffiliated third-party insurers.
Intellectual propertyListed 7Not listed
Kidnap and ransomListed 7Not listed
Media liabilityListed 7Not listed
Professional errors and omissions (E&O)Listed 15Listed 27Pie Insurance arranges professional errors and omissions insurance for small businesses through third-party insurers.
Surety bondsListed 16Not listed
Workers’ compensationListed 15Listed 21Pie Insurance offers workers’ compensation insurance for small businesses.

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

Marsh McLennan Agency and Pie Insurance Coverage, Line by Line

Open what Marsh McLennan Agency and Pie Insurance each document for one coverage line.

Marsh McLennan Agency and Pie Insurance Reliability Scores

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

Pie Insurance Reliability Scores

Hybrid provider

Broker

5.3/ 10

Carrier & MGA

6.3/ 10

Provider assessment

Marsh McLennan Agency and Pie Insurance Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Marsh McLennan Agency Review Score

8.2/ 10

Review Score

2 rated sources

There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years.

Read Marsh McLennan Agency reviews

Pie Insurance Review Score

1.7/ 10

Review Score

2 rated sources

Pie’s service record raises clear concerns: elevated regulator complaints reported by NerdWallet, 1.7/5 on Trustpilot and an F from BBB. Investigate billing, cancellation and complaint handling before buying.

Read Pie Insurance reviews

Where Do the Marsh McLennan Agency and Pie Insurance Buying Paths Differ?

Marsh McLennan Agency describes its route this way: MMA lists general liability, commercial property, workers’ compensation, professional liability, commercial auto, and cyber liability for small businesses, and invites buyers to call for a personalized quote. It does not describe an online purchase or binding route. 15 Pie Insurance describes its route this way: Have your ZIP, payroll and class-code details ready for a Pie workers’ compensation quote; its online intake begins with ZIP code. 24 21 The useful distinction is where the first submission goes and who continues with the account. Ask who gathers information, who can bind, which legal producer appears on the proposal, and who remains your day-to-day contact; a quote request alone does not establish an issued policy.

How Do Marsh McLennan Agency and Pie Insurance Differ on Customer Fit?

Marsh McLennan Agency lists its business focus as Business insurance and employee health and benefits, with retirement, wealth, and private-client services also listed for the United States and Canada. 2 Pie Insurance lists its business focus as Small-business workers’ compensation and selected partner-carrier coverages 21 25 26 28 27 Match those stated audiences to your operations, locations, contracts, and loss history, then ask which practice or team would service the account. A stated focus is not an eligibility decision.

The published catalogs list Marsh McLennan Agency lines not listed by Pie Insurance: builders risk, cargo transit, commercial auto; Pie Insurance lines not listed by Marsh McLennan Agency: business owner’s policy. These differences do not establish that either company excludes a line or will quote your risk. 12 9 15 25 26

Both providers list cyber, general liability, professional E&O, workers’ compensation. Treat that overlap as a shortlist for a side-by-side proposal review, not proof of matching policy language. For each line, compare the named insurer, insured entities, limits, deductibles or retentions, exclusions, endorsements, retroactive dates where relevant, and state-specific terms. 15 26 28

What Service Questions Apply to Marsh McLennan Agency and Pie Insurance?

For Marsh McLennan Agency, published service information says: MMA says the Marsh Agency brand transition will not change clients’ account manager, team, or point of contact, and will not affect existing policies or programs; clients may see the legal-name change during renewals. This describes the rebrand transition, not MMA’s general renewal process. 13 For Pie Insurance, it says: Pie’s consumer FAQ describes a workers’ compensation renewal quote about 30 days before expiry for review and acceptance. Its agency FAQ says previews for policies under $20,000 go to the insured with the agency copied, while previews for policies over $20,000 go to the producer; unless otherwise notified, the deposit is drafted and the renewal issued five days before its effective date. The FAQ does not specify the exact-$20,000 case. Ask which notice and payment process applies to your account. 34 39 Before binding, agree on routine endorsement requests, certificates, renewal timing, claim-notice instructions, and any fee or commission disclosure that applies to your account. Claims assistance or a service portal does not determine whether a loss is covered.

For a useful quote comparison, request the same limits and relevant endorsements from both sides, then check the full forms and itemized premium, fees, taxes, and financing charges. Confirm any account-specific unknowns with the producer and insurer named on the proposal.

Marsh McLennan Agency vs Pie Insurance Services Compared

What each provider documents about the services you may need

CriteriaMarsh McLennan AgencyPie Insurance
Business role

As of 2026-09-28, Marsh’s US legal-entity page lists Marsh & McLennan Agency LLC as the current entity name for Marsh Agency (formerly MMA) and Marsh Agency LLC as proposed, with displayed state completion statuses marked TBD. Louisiana’s regulator lists Marsh & McLennan Agency LLC as a producer agency with active casualty, accident and health or sickness, life, property, and surplus-lines authorities through 2028-03-31. This is Louisiana-specific producer evidence, not evidence of an insurer role or nationwide licensing. 10,1VerifiedCurrent entity name and proposed legal-name transition as listed on Marsh’s US legal-entity page, plus producer-authority evidence for Louisiana only, accessed 2026-09-28. No other state licensing was audited; this record does not establish an insurer or underwriting role.

Marsh McLennan Agency describes itself as a business of Marsh and lists business insurance, employee health and benefits, retirement and wealth, and private-client insurance services across the United States and Canada. 2Company-reportedCurrent MMA company description. Does not establish corporate ownership structure, the legal entity for a particular placement, or an insurer role.

Small businesses can buy Pie’s workers’ compensation directly or through agents; affiliated insurers underwrite workers’ comp, while outside insurers provide some other Pie products. 20,23,21,25,26,27,28Company-reportedCurrent public Pie brand and US small-business insurance services; this describes group roles, not a promise that every product is available to every applicant.

If parent-company ownership matters, Pie Group Holdings, Inc. owns the website and is regulator-listed parent of Pie Casualty; AM Best identifies the insurer group as Pie Insurance Group. 22,42,40VerifiedWebsite ownership and the parent shown for Pie Casualty Insurance Company; no claim about voting control or every intermediate subsidiary.

Pie Insurance Services, Inc. is the producer that sells and administers policies; verify its current license in your state because Pie’s own license page is not regulator confirmation. 23,43Company-reportedProducer identity and Pie-published US license list; Wisconsin’s regulator separately identifies this entity in a 2024 administrative action.

Customer focus

MMA describes Marsh Agency as a separate business unit serving as an advocate and broker for the middle market. 13Company-reportedCompany-stated role and customer focus for the future Marsh Agency operating brand; not a revenue, size, or eligibility threshold.

MMA’s US industry directory includes pages for construction, financial institutions, healthcare, manufacturing, real estate, and transportation and trucking. These are examples of stated sector focus, not a complete appetite or eligibility list. 8Company-reportedExamples from MMA’s national US industry directory; the directory is evidence of stated sector focus, not a complete appetite or eligibility list.

Small businesses looking for workers’ compensation can approach Pie directly or through local, regional and national agencies. 20,21Company-reportedUS small-business workers’ compensation distribution described on Pie’s current About and product pages.

Application process

MMA’s US small-business page lists general liability, commercial property, workers’ compensation, professional liability, commercial auto, and cyber liability, and invites buyers to call 833-256-4266 for a personalized quote. The page also contains a small-business specialist form, but its function and any online application, purchase, or binding route are not established by the page reviewed. 15Company-reportedUS small-business landing page only. The phone invitation does not establish quote speed, eligibility, online purchase or binding; the embedded specialist form's function was not established.

Small businesses can start a workers’ compensation quote online or through an insurance agent; agencies use a separate partner portal. 20,19,21Company-reportedWorkers’ compensation access for small businesses and agencies; other product pages direct buyers to quote or contact flows but do not document the same process.

Have your ZIP, payroll and class-code details ready for a Pie workers’ compensation quote; its online intake begins with ZIP code. 24,21Company-reportedUnauthenticated first step and Pie’s description of workers’ compensation quote inputs; no data was entered and the flow was not advanced.

Pie advertises a workers’ compensation quote in about three minutes, but this company estimate does not predict underwriting or binding time. 21,19Company-reportedWorkers’ compensation quote marketing; no timed independent quote test was performed.

Servicing and renewals

MMA says the Marsh Agency brand transition will not change clients’ account manager, team, or point of contact, and will not affect existing policies or programs; clients may see the legal-name change during renewals. This describes the rebrand transition, not MMA’s general renewal process. 13Company-reportedOnly the announced Marsh Agency rebrand and its stated effect on existing clients; this does not document MMA’s general renewal workflow, renewal service level, or policy terms.

MMA’s Tampa office page lists InsurLink for policy and endorsement access, CSR24 for certificates, carrier contact information for commercial and personal-lines claims, and a local-consultant contact route. 17Company-reportedServices and client tools listed on the Tampa, Florida office page only. The claims listing provides carrier contact information and does not establish that MMA adjusts claims.

Pie policyholders can manage payments, download documents and request workers’ comp certificates online; custom certificates may require your agent. 33,34Company-reportedPublished workers’ compensation account tutorial; authenticated features were not accessed or independently tested.

Budget for a workers’ comp premium audit: Pie replaces estimated payroll with actual figures and may request payroll, employee, expense and subcontractor records, which can change your final premium. 37Company-reportedPie workers’ compensation premium audit process; the page does not quantify any resulting additional charge or refund.

Pie’s consumer FAQ describes a workers’ compensation renewal quote about 30 days before expiry for review and acceptance. Its agency FAQ says previews for policies under $20,000 go to the insured with the agency copied, while previews for policies over $20,000 go to the producer; unless otherwise notified, the deposit is drafted and the renewal issued five days before its effective date. The FAQ does not specify the exact-$20,000 case. Ask which notice and payment process applies to your account. 34,39Company-reportedDifferent company-published consumer and agency descriptions of workers’ compensation renewal. Neither guarantees renewal or unchanged terms; the account notice determines the applicable process.

Claims assistance

On its business-interruption page, MMA says it will advocate with insurers for clients if complex claim issues arise. This is a company-reported service statement; it does not establish claim outcomes or an adjusting/payment role. 3Company-reportedCompany-described support for complex claims in the business-income and contingent-business-interruption page context; not a promise of claim outcomes or evidence that MMA adjusts or pays claims.

Report workplace injuries to Pie within 24 hours through its form, phone or email; Pie says a claims professional follows up and assesses coverage and benefits. 38Company-reportedPublished first-report process for Pie-serviced workers’ compensation claims; state notice rules and the issuing carrier’s policy still apply.

Ask who handles your state’s workers’ comp claim: Pie says it manages claims in 34 states and CorVel in five, a split not reconciled with its separate 40-state-plus-DC availability. 39,29,40Conflicting sourcesPublic allocation of workers’ compensation claim handling; the current handler for an individual policy should be taken from its state kit and claim instructions.

Sources

43 documents, numbered as cited.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. Editorial policy. To suggest a correction, email The General Average with the page URL and supporting source.

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