Lockton vs Mylo: How Do They Compare for Business Insurance?

Lockton offers technology, benefits and retirement brokerage; Mylo provides online small-business shopping and benefits for employers with 2–99 employees.

Introduction to the Lockton vs Mylo Comparison

A small business with 2–99 employees can use Mylo’s digital shopping and benefits enrollment route; a larger technology account may need Lockton’s customized risk and benefits teams. Mylo says guided shopping is generally free and funded by carrier commissions, with fees on some billing transactions. 36 24 2 8 Choose Mylo if your headcount fits 2–99 and you want online shopping; choose Lockton for a customized technology and benefits program.

A Bay Area founder who remembers Mylo as “the Lockton startup brand” should treat that as history. A 23 May 2023 Kansas City Business Journal report and Group 1001’s 26 September 2023 announcement support Group 1001 as Mylo’s later backer and that Mylo was no longer part of Lockton. Buying through Mylo’s website is not hiring Lockton. 39 38

Buyer Takeaways for Lockton vs Mylo

Lockton Buyer Takeaways

  • Lockton brokers help businesses arrange insurance, employee benefits and retirement programs. 1,13,20Company-reported. Company-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.
  • Technology clients can compare options for cyber, D&O, liability, property and benefits with Lockton. 2,3,4,5,6,7,8,9,10Company-reported. Direct US product and industry pages accessed 16 September 2026. Technology errors and omissions is discussed in educational Lockton articles but was not added from those articles alone. Catalogue entries from the private-equity page are marketed in that industry context.

Mylo Buyer Takeaways

  • Shop online or with a licensed advisor; Mylo says it compares available quotes and an agent finalizes most policies. 23,25Company-reported. Current direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.
  • Employers with 2–99 employees can review group benefits with an advisor and use a year-round HR portal. 36Company-reported. Mylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

Lockton vs Mylo Coverage Lines Compared

CoverageLocktonMylo
Business owner’s policyNot listedListed 23,27Mylo lists a business owner’s policy among its business insurance products.
Cargo and transitListed 5Lockton arranges cargo insurance.Not listed
Commercial autoListed 5Lockton arranges commercial auto insurance.Listed 28As of September 16, 2026, Mylo invites commercial-auto quote requests and describes comparing policies from multiple insurers.
Commercial propertyListed 6Lockton arranges commercial property insurance.Not listed
CrimeListed 10Lockton arranges commercial crime insurance.Not listed
Cyber liabilityListed 3,2Lockton arranges cyber insurance.Listed 30Mylo invites cyber insurance quote requests and compares policies from multiple insurers.
Directors and officersListed 4,2Lockton arranges directors and officers liability insurance.Not listed
Employee health and benefitsListed 8Lockton arranges employee health and benefits programs.Listed 36Mylo helps employers with 2–99 employees compare and enroll in small-group health, dental and vision plans.
Employment practices liabilityListed 10Lockton arranges employment practices liability insurance.Not listed
Fiduciary liabilityListed 9Lockton arranges fiduciary liability insurance.Not listed
General liabilityListed 5Lockton arranges general liability insurance.Listed 29Mylo compares general liability quotes from insurance carriers and also offers package options.
Key personListed 10Lockton arranges key person insurance.Not listed
Medical malpracticeNot listedListed 31Mylo compares medical malpractice insurance options from insurers.
Product liabilityListed 5Lockton arranges product liability insurance.Not listed
Professional errors and omissions (E&O)Listed 10Lockton arranges professional errors and omissions insurance.Listed 32Mylo compares professional liability quotes for claims from clients unhappy with professional services.
Representations and warrantiesListed 10Lockton arranges representations and warranties insurance.Not listed
Surety bondsListed 10Lockton arranges surety bonds.Listed 33Mylo compares commercial surety-bond quotes for license or permit obligations.
Umbrella and excess liabilityListed 5Lockton arranges umbrella and excess liability insurance.Listed 34Mylo compares commercial umbrella quotes from insurers.
Workers’ compensationListed 7,5Lockton arranges workers’ compensation insurance.Listed 35Mylo compares workers’ compensation options from insurers.

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

Lockton vs Mylo Research by Coverage Line

Open what Lockton and Mylo each document for one coverage line.

Current Reliability Scores for Lockton and Mylo

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

Lockton and Mylo Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Lockton Review Score

8.4/ 10

Review Score

3 rated sources

Lockton’s reviews vary by office and entity. Local Google-derived ratings provide some service feedback, but no reliable firmwide verdict.

Read Lockton reviews

Mylo Review Score

7.7/ 10

Review Score

2 rated sources

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.

Read Mylo reviews

Key Differences Between Lockton and Mylo

Corporate Relationship

A March 2020 Lockton article that listed a Mylo COO among Lockton leaders is dated well before the 2023 ownership reports. Do not use it as evidence of current control. Group 1001 backing also does not mean a Group 1001 insurer issues a Mylo policy. 20 38

How a Small Business Buys

Mylo lets you start online or with an advisor; it says an agent finalizes most policies. Lockton’s published U.S. contact is an inquiry, without a self-serve bind. 24 12

Catalogue and Pay

Mylo’s catalogue is small-business commercial lines plus small-group benefits. 36 Lockton’s technology practice and People Solutions are aimed at customized risk and benefits programs. Overlap on cyber or workers’ compensation labels does not make the underwriting the same. 8 Lockton may charge client fees and may receive contingent compensation. 13

What Should You Confirm in Lockton and Mylo Quotes?

  • Producer legal name: Mylo, LLC versus the Lockton company on the agreement. 24 13
  • That you are not assuming shared systems because of the former Lockton relationship. 39
  • Issuing carriers Mylo names as examples versus Lockton’s unnamed markets. 13
  • Whether directors and officers liability and international programs Lockton markets appear in Mylo’s actual quote. 4

Lockton vs Mylo Services Compared

What each provider documents about the services you may need

CriteriaLocktonMylo
Business role

You work with Lockton as a broker for risk, benefits and retirement programs; it arranges and services policies but is not the risk-bearing insurer. 1,13,20Company-reported. Company-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.

Confirm the legal producer on your California broker agreement: Lockton’s terms name Lockton Companies, LLC and affiliates, its site operator is Lockton, Inc., and certificates use Lockton Insurance Brokers, LLC as a California DBA. 13,14,21Company-reported. Company legal disclosures and company-issued certificates. Missouri charter number 00498854 appears in website terms as a company statement. Current secretary-of-state and producer-license status were not independently verified.

Verify Lockton’s current California producer authority before appointing it: certificates list license 0F15767 for Lockton Companies, LLC dba Lockton Insurance Brokers, LLC, but status, classes and expiration were not independently checked. 21,22Not found in reviewed sources. Company-issued certificate header versus CDI lookup homepage only. Not a finding that the license is inactive or that California product placement is unavailable.

Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 23,24Company-reported. Mylo’s direct US small-business offering. The reviewed sources establish Mylo’s described brokerage role, not the suitability or availability of a particular policy.

Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 24,38,39Verified. Corporate history and ownership evidence reviewed through 15 September 2026. Group 1001’s backing does not establish that a Group 1001 insurer underwrites any particular Mylo placement.

Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 23,25,40,41Verified. Entity and trade-name disclosures on ChooseMylo.com as of 15 September 2026. Massachusetts licensing and Florida corporate records corroborate Mylo, LLC’s identity but do not verify every listed trade name.

Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 37,38Company-reported. Partner-distribution model described by Mylo and Group 1001. The sources do not establish the legal role for every partner implementation.

Application process

You can start with a Lockton team inquiry or email its cyber and technology group; reviewed pages do not offer a self-service bind flow or guaranteed quote turnaround. 12,1,15,3,14Company-reported. US contact, privacy, technology and cyber-technology pages. Form submission was not completed. Website terms state site content is general information, not broking advice.

A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 23,25Company-reported. Current direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.

Mylo’s Terms of Use, last updated May 27, 2026, say purchases may have additional transaction terms, require accurate and complete application answers, and may not result in an issued policy. AI-generated estimates are not quotes, binders or coverage; the carrier determines the actual offer after a complete application. 25Company-reported. Website Terms §§1.2, 6 and 9.1.1, last updated May 27, 2026; not the complete terms of an individual insurance transaction or insurer policy.

Access to insurers

Ask which insurer will issue your policy because Lockton does not promise a particular carrier or acceptable terms; its pages mention 100+ workers’ compensation markets without naming them and do not identify insurers for your policy. 13,3,7Not publicly disclosed. US Terms of Business, cyber-technology, and workers’ compensation marketing. Not a finding that Lockton lacks carrier access.

Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 23,26Company-reported. Company-described commercial carrier panel. No account-specific market submission or insurer response was reviewed.

Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 23,26,25Not found in reviewed sources. Commercial products and carrier materials publicly reviewed on 15 September 2026. A missing public schedule does not mean a carrier relationship is unavailable.

Fees and compensation

Request all commissions and fees for your account: Lockton’s terms allow insurer commissions, client fees, contingent/supplemental compensation, insurer service fees, affiliate reinsurance income and finance interest, but publish no standard rates. 13Company-reported. Compensation Disclosure section of US Terms of Business. Amounts for a given account are not disclosed on the public site.

Mylo says its guided shopping service is free and that 95% of customers do not pay Mylo a fee when purchasing. It generally earns a carrier commission; in fewer than 5% of transactions, it says it charges a fee when it handles billing and incurs higher administrative costs. The reviewed disclosure does not give the fee amount. 24Company-reported. Company-wide consumer disclosure on Mylo’s About page. It does not identify the commission or fee for a specific commercial placement.

Claims assistance

Lockton says its integrated claims team helps investigate, map facts to coverage and negotiate with insurers, but Lockton does not pay claims; service descriptions do not establish claim outcomes or quality. 2,4,9,11,7,13Company-reported. Company-reported advocacy and consulting. Lockton is not identified as the claims-paying insurer.

Mylo publishes carrier-specific support and claims contacts and directs customers to the insurer for many service needs. If a carrier is not listed, the page gives a Mylo Service Professional number; it does not promise that Mylo decides or pays claims. 26Company-reported. Public service directory for existing customers. Claim reporting duties and deadlines remain controlled by the applicable policy and insurer instructions.

Sources for Lockton vs Mylo

Lockton Official Website

  1. Lockton United States. Lockton; Opening description of independent insurance brokerage for risk, benefits and retirement; Ask an Expert link to contact-us. Accessed 2026-09-16.
  2. Technology. Lockton; Industry introduction; cyber liability heading; dedicated technology team; listed services including claims advocacy, contract review, directors and officers liability, and international program design; 24/7 service model. Accessed 2026-09-16.
  3. Cyber & Technology. Lockton; A complete solution to inform, improve, and insure cyber and privacy risk; insurer partnerships; Insure step including claim life cycle; contact cyber@lockton.com. Accessed 2026-09-16.
  4. D&O Insurance. Lockton; Program description; Side A/B/C overview; who can be covered; Claims management and Professional & Executive Risk Claims team. Accessed 2026-09-16.
  5. Casualty Insurance. Lockton; Introduction on designing and placing liability, auto and workers’ compensation programs; Casualty Insurance Solutions: Auto, Cargo, General & Product Liability, Umbrella & Excess Liability, Workers’ Compensation; dedicated service team. Accessed 2026-09-16.
  6. Property Insurance. Lockton; Matching property risks to the global marketplace; manuscript property policy; assistance with complex claim recovery. Accessed 2026-09-16.
  7. Workers' Compensation. Lockton; Program design with claims experts; access to more than 100 regional, global and program markets; claims service advocates. Accessed 2026-09-16.
  8. Lockton People Solutions. Lockton; Introducing Lockton People Solutions; integrated health and risk programs; FAQ on products (employee experiences, total rewards and benefits, management and measurement) and private ownership. Accessed 2026-09-16.
  9. Fiduciary Liability Insurance. Lockton; What is fiduciary liability insurance; typical coverage list; claims management; distinction from ERISA bonds. Accessed 2026-09-16.
  10. Risk & People Solutions for Private Equity Firms. Lockton; Lockton capabilities across the investment life cycle: D&O/GPL, transaction insurance (reps, tax, litigation), E&O, crime and FI bonds, cyber, EPL, surety, portfolio company programs, key person insurance and benefits design. Accessed 2026-09-16.
  11. Loss Prevention and Claims. Lockton; Claims consulting description: investigations, policy mapping, discussions with insurer lawyers and loss adjusters; documenting and presenting claims. Accessed 2026-09-16.
  12. Contact Us. Lockton; Inquiry form requiring Terms of Use and Privacy Notice acknowledgment; general enquiries mailbox disclaimer. Accessed 2026-09-16.
  13. US Terms of Business. Lockton; Opening entity definition; Surplus Lines; Use of a Particular Insurer; Compensation Disclosure; servicing, claims handling and renewal language in Confidentiality section; Intermediaries. Accessed 2026-09-16.
  14. Lockton US Terms of Use. Lockton; Who we are: Lockton, Inc., Missouri corporation, charter number 00498854; Kansas City principal office; last updated October 15, 2021; Site content is general information, not broking or insurance advice. Accessed 2026-09-16.
  15. Lockton Companies Website Privacy Notice. Lockton; Last updated January 2025; collection when visitors solicit an insurance policy quote; disclosure to insurance companies and intermediaries for quotes. Accessed 2026-09-16.
  16. Offices - Lockton US. Lockton; Global headquarters Kansas City, 444 W 47th St. Suite 900; US inquiry email KC-Inquiries@lockton.com. Accessed 2026-09-16.
  17. Lockton Insurance Brokers - San Francisco. Lockton; Office heading Lockton Insurance Brokers - San Francisco; Suite 600, Three Embarcadero Center, San Francisco, CA 94111. Accessed 2026-09-16.
  18. Lockton Insurance Brokers - Los Angeles. Lockton; Office heading and 777 S. Figueroa St. Suite 5200, Los Angeles, CA 90017. Accessed 2026-09-16.
  19. Lockton Insurance Brokers - Irvine. Lockton; Office heading and 19800 MacArthur Blvd., Irvine, CA 92612. Accessed 2026-09-16.
  20. Our Story. Lockton; Independence changes everything; family organization and private ownership statements; insurance, employee benefits consulting and retirement services. Accessed 2026-09-16.
  21. Lockton-produced certificate of insurance producer header. Lockton; Producer block: Lockton Companies, LLC DBA Lockton Insurance Brokers, LLC in CA; CA license #0F15767. Accessed 2026-09-16.
  22. California Department of Insurance — Check a License. California Department of Insurance; Public license-status inquiry page. Accessed 2026-09-16.

Mylo Official Website

  1. Small Business Insurance. Mylo; Hero; What Insurance Does A Small Business Need (Business Owners Policy listing); Get My Quote; Business Insurance FAQs; commercial-product navigation; footer legal disclosure. Accessed 2026-09-16.
  2. About Mylo. Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
  3. Terms Of Use. Mylo; Effective February 21, 2017; last updated May 27, 2026; introduction identifying Mylo, LLC; §1.2 additional transaction terms; §§6.1–6.5 policy and service information, application accuracy and issuance limitations; §9.1.1 AI-generated estimates in AI Platform conversations and carrier determination after complete application on Mylo’s website; trade-name footer. Accessed 2026-09-29.
  4. Contact Your Carrier. Mylo; Carrier contact instructions; business-insurance support and claims entries; Mylo Service Professional fallback. Accessed 2026-09-15.
  5. Business Owner’s Policy. Mylo; Business Owners Policy product opening; Get My Quote; How will Mylo find me the right policy?; related business-product navigation. Accessed 2026-09-16.
  6. Commercial Auto Insurance. Mylo; Commercial Auto Savings For A Business On The Move; What Commercial Auto Insurance Do I Need; How will Mylo find me the right policy?; quote invitation; FAQs. Accessed 2026-09-16.
  7. Commercial General Liability Insurance. Mylo; Why general liability?; How will Mylo find me the right general liability?; quote comparisons and BOP packaging; related business-product navigation. Accessed 2026-09-16.
  8. Cyber Insurance. Mylo; Think You Don’t Need Cyber Insurance; quote invitation; comparison of business-insurance companies; related business-product navigation. Accessed 2026-09-16.
  9. Medical Malpractice Insurance. Mylo; Medical Malpractice Insurance Is Professional Liability; What Types Of Coverage Are Available; cyber section; FAQs; Protect your healthy reputation; quote-comparison and customization paragraphs. Accessed 2026-09-16.
  10. Professional Liability Insurance. Mylo; Professional Liability? But I Do Good Work (claims from clients unhappy with your work); Start My Quote; Mylo compares quotes from top-rated business insurance companies; related business-product navigation. Accessed 2026-09-16.
  11. Surety Bonds. Mylo; Surety Bonds Show You Mean Business (license and permit obligations; Mylo compares quotes from top surety bond providers); How Does A Surety Bond Work (three-way agreement); quote calls to action; FAQs. Accessed 2026-09-16.
  12. Commercial Umbrella Insurance. Mylo; Commercial umbrella product page: add-on above general liability, commercial auto and workers’ comp limits; related business-product navigation. Accessed 2026-09-16.
  13. Workers’ Compensation Insurance. Mylo; Workers’ Comp? What’s In It For Me; Mylo compares quotes from insurers; Get My Quote; state-fund states referral; related business-product navigation. Accessed 2026-09-16.
  14. Small Group Benefits. Mylo; Hero for employers with 2–99 employees; health, dental and vision benefit categories; enrollment, HR portal and licensed benefits advisor; Get My Quote. Accessed 2026-09-16.
  15. Partner With Mylo. Mylo; Insurance-agency and other-industry paths; embedded offering categories; carrier statement; demo request. Accessed 2026-09-15.
  16. Insurtech Mylo Teams With Gainbridge To Introduce Gainbridge Protect. Group 1001; 26 September 2023 announcement; Amplifi description; statement that Mylo and Gainbridge are backed by Group 1001; About Mylo and About Group 1001. Accessed 2026-09-15.
  17. Mylo Is No Longer Part Of Lockton. Kansas City Business Journal; Headline and article preview; 23 May 2023; prior minority investor described as new majority investor. Accessed 2026-09-15.
  18. Mylo, LLC Entity Record. Florida Department of State, Division of Corporations; Document M17000007667; foreign Missouri LLC; active; 2026 annual report filed 30 April 2026. Accessed 2026-09-15.
  19. Licensed Property And Casualty Agencies. Massachusetts Division of Insurance; Page 114; Mylo, LLC; NPN 18590034; original approval 29 November 2017; renewal 29 November 2026. Accessed 2026-09-15.
  20. Licensed Surplus Lines Broker Agencies. Massachusetts Division of Insurance; Mylo, LLC; NPN 18590034; original approval 20 December 2017; renewal 20 December 2026. Accessed 2026-09-15.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, email The General Average with the page URL and supporting source.

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