Heffernan Insurance Brokers vs
Resilience: How Do They Compare for Business Insurance?
Heffernan arranges broad insurance and retained-risk strategies; Resilience offers cyber and technology E&O with separate security services.
Introduction to the Heffernan Insurance Brokers vs Resilience Comparison
A growth-stage company should compare technology E&O eligibility, the limit it needs and whether security services are included or separately purchased. Heffernan can advise on the broader program and retained risk; Resilience packages cyber and technology E&O with security services. 6 7 30 34 Choose Heffernan if you need a broad program or retained-risk advice; choose Resilience if you qualify for its cyber and technology E&O with security services.
Buyer Takeaways for Heffernan Insurance Brokers vs Resilience
Heffernan Insurance Brokers Buyer Takeaways
- Heffernan’s technology team targets mid- and late-stage firms, including venture-funded and pre-IPO companies. 1,7,8,2Company-reported. Current official positioning. Not a minimum-size, funding-stage, or eligibility determination for any applicant.
- Heffernan offers claims consulting, including help coordinating workers’ compensation carriers and medical triage. 10,16Company-reported. Company descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.
Resilience Buyer Takeaways
- Technology companies can seek E&O coverage for software, hardware and technology services. 30Company-reported. Technology-specific professional liability; not general professional E&O or a guarantee of offered limits.
- Resilience helps prioritize financial cyber risks and track exposure across entities. 34,35Company-reported. Current named cybersecurity products; outcomes not independently established.
Heffernan Insurance Brokers vs Resilience Coverage Lines Compared
| Coverage | Heffernan Insurance Brokers | Resilience |
|---|---|---|
| Builders risk | Listed 15Heffernan arranges builders risk. | Not listed |
| Business owner’s policy | Listed 8Heffernan arranges business owner’s policies for small businesses. | Not listed |
| Cargo and transit | Listed 16,17Heffernan arranges marine cargo insurance for freight, import and export businesses. | Not listed |
| Commercial auto | Listed 6Heffernan arranges commercial auto insurance. | Not listed |
| Commercial property | Listed 6Heffernan arranges commercial property insurance. | Not listed |
| Crime | Listed 19Heffernan arranges crime insurance. | Not listed |
| Cyber liability | Listed 6,9,8Heffernan arranges cyber insurance. | Listed 29Resilience markets cyber insurance on a primary or excess basis. |
| Directors and officers | Listed 6Heffernan arranges directors and officers liability. | Not listed |
| Employee health and benefits | Listed 11Heffernan advises employers on group health, dental and vision benefits. | Not listed |
| Employment practices liability | Listed 6Heffernan arranges employment practices liability. | Not listed |
| Fidelity bonds | Listed 19Heffernan arranges employee dishonesty bonds. | Not listed |
| Fiduciary liability | Listed 6Heffernan arranges fiduciary liability. | Not listed |
| General liability | Listed 6,8Heffernan arranges general liability insurance. | Not listed |
| Hired and non-owned auto | Listed 19Heffernan arranges hired and non-owned auto liability. | Not listed |
| Kidnap and ransom | Listed 6Heffernan arranges kidnap and ransom insurance. | Not listed |
| Last-mile delivery | Listed 17Heffernan arranges insurance for final-mile delivery businesses. | Not listed |
| Management liability | Listed 17Heffernan arranges management liability insurance. | Not listed |
| Medical malpractice | Listed 18Heffernan arranges medical malpractice insurance. | Not listed |
| Professional errors and omissions (E&O) | Listed 8Heffernan arranges professional errors and omissions insurance for small businesses. | Not listed |
| Representations and warranties | Listed 20Heffernan arranges representations and warranties insurance. | Not listed |
| Surety bonds | Listed 16,13Heffernan arranges surety bonds, including through a linked online bond portal. | Not listed |
| Technology errors and omissions (E&O) | Not listed | Listed 30Resilience markets technology errors and omissions insurance for US businesses with $25 million to $10 billion in revenue. |
| Trucking | Listed 17Heffernan arranges insurance for trucking and logistics businesses. | Not listed |
| Umbrella and excess liability | Listed 17Heffernan arranges excess and umbrella insurance. | Not listed |
| Workers’ compensation | Listed 6,8Heffernan arranges workers’ compensation insurance. | Not listed |
A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.
Heffernan Insurance Brokers vs Resilience Research by Coverage Line
Open what Heffernan Insurance Brokers and Resilience each document for one coverage line.
Current Reliability Scores for Heffernan Insurance Brokers and Resilience
Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.
Heffernan Insurance Brokers Reliability Scores
BrokerBroker
5.0/ 10Resilience Reliability Scores
BrokerBroker
5.0/ 10Heffernan Insurance Brokers and Resilience Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Heffernan Insurance Brokers Review Score
Review Score
1 rated source
Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.
Read Heffernan Insurance Brokers reviewsResilience Review Score
Review Score
1 rated source
There's almost nothing public to go on. G2 shows 4.5 out of 5 for Resilience, but from a single review.
Read Resilience reviewsKey Differences Between Heffernan Insurance Brokers and Resilience
Technology Appetite Can Determine the Starting Point
Resilience’s published U.S. technology E&O appetite starts at $25 million in revenue and includes software, AI, hardware and technology services. Smaller businesses should ask about an exception rather than assume the broader cyber audience establishes technology eligibility. Heffernan has both a small-business practice and later-stage technology positioning, but the selected insurers still determine acceptance. Give the advisor the actual revenue and activity mix before requesting a program. 30 8 7
Security Prioritization Is Not Additional Coverage
Resilience’s Edge focuses on security investment, while Arc addresses cyber risk across multiple entities. Heffernan discusses deductibles, self-insurance and other ways to finance retained losses. These capabilities answer different questions: which controls to fund and which losses to insure or retain. Request the assumptions and implementation responsibilities behind both analyses; a risk estimate does not extend an insurance agreement. 34 35 6
Separate the Service Agreement from the Policy
Resilience states that insurance purchase is not tied to buying its security services. Its U.S. disclosure identifies Ocrea as distributor and names Homeland insurers without selecting the issuer for a California quote. Heffernan provides brokerage and claims consulting. Ask which services are included, who receives incident notice and which entity owes the policy benefits; neither brand alone supplies all those answers. 28 32 10
What Should You Confirm in Heffernan Insurance Brokers and Resilience Quotes?
Confirm technology revenue eligibility, primary or excess structure, the California placement basis and legal insurer. Request separate prices and agreements for security services, plus renewal and incident responsibilities. Ask the placing broker to confirm access to the Resilience product; a general brokerage practice is not evidence of that appointment. 31 36 28 12
Heffernan Insurance Brokers vs Resilience Services Compared
What each provider documents about the services you may need
| Criteria | Heffernan Insurance Brokers | Resilience |
|---|---|---|
| Business role | Heffernan is a broker that shops insurers, presents options and arranges coverage; the policy’s insurer, not Heffernan, issues it and handles covered claims. 6,9,5,1Company-reported. Company-described broking role. Do not infer underwriting authority for all products from the marine-cargo program’s in-house authority language. Confirm the exact producer on your agreement and policy: Heffernan’s pages use that business name and display California license 0564249 but no longer corporate suffix. 1,24,2Company-reported. Brand and license-number display only. Not independent license verification or a complete legal-entity chart. Heffernan describes itself as employee-owned and independent since 1988; a 2019 investor release described a minority investment, but current ownership percentages are not public. 1,2,25Company-reported. Company and investor announcements. Not a current cap-table verification. If you need California technology insurance, verify which related Heffernan entity will serve as producer; its network, London, and benefits entities do not identify the entity for your policy. 21,22,11,3Company-reported. Official related-entity descriptions. Costero’s FCA status and Heffernan’s exact current ownership of Costero were not independently verified. | Resilience combines cyber and technology E&O insurance with cybersecurity risk-management services for businesses. 27,29,30Company-reported. Brand-level offering; not a statement that the brand is the risk-bearing insurer. Confirm who will place the policy in California: Resilience names Ocrea Risk Services, LLC dba Resilience Cyber Insurance Solutions and NPN 19169260 as US distributor, but this disclosure is not independent license verification. 28Company-reported. US distribution entity; regulator license lookup not completed. |
| Coverage lines | Businesses can ask Heffernan about general liability, property, auto, workers’ compensation, global exposures, EPL, D&O, fiduciary, cyber, E&O and BOP; these are marketed options, not an automatic package. 6,8Company-reported. Direct offering lists. Labels are marketed brokerage capabilities, not policy wording, limits, or a promise that every technology applicant will be offered each line. Industry-specific options include construction, cargo, trucking, healthcare, home-care and M&A coverage, plus separate employee benefits; ask which specialist team and policies match your operations. 15,16,17,18,19,20,11Company-reported. Direct practice pages. Home-care “all states” language is not used as a California eligibility finding. Technology-page FAQ coverage examples were not used as the catalogue. Later-stage companies managing total risk cost can ask about self-insurance, large deductibles or captives; these are financing strategies to evaluate, not standard insurance policies. 6,7,18Company-reported. Company-described capabilities. Captive feasibility, funding, and domicile are not established by the marketing copy. | Businesses can ask Resilience about primary or excess cyber limits up to $20 million, including privacy and eCrime; confirm the eCrime sublimit (advertised up to $500,000) and conditions in the quote. 29Company-reported. Marketing description, not reviewed policy wording. eCrime is a component, not evidence of standalone crime insurance. Software, hardware and technology-services businesses can consider Resilience Tech E&O, which advertises $10 million limits on US primary and excess placements. 30Company-reported. Technology-specific professional liability; not general professional E&O or a guarantee of offered limits. |
| Application process | You can start with an inquiry form asking for contact details, insurance needs and an operations description; the form was not submitted, so quote results and binding steps were not established. 12Verified. Chrome inspection of the unsubmitted Contact Form 7 on heffins.com/contact-us/. No fields completed and no submission. Downstream underwriting and post-submission behavior not tested. The wording was checked against the stored inspection record on 24 September 2026; the website was not revisited. Technology buyers work with a specialist broker who gathers insurer quotes and helps choose coverage; Heffernan does not promise a universal quote or binding time for growth-stage programs. Quick Insure is a separate path for selected personal and short-term business products. 7,9,13,12Company-reported. Service descriptions. Technology-page FAQ “how do I get” language is educational process copy, not a measured SLA. | Brokers can access Resilience through its broker page and businesses can submit an inquiry; no end-to-end self-serve purchase or binding-time guarantee was documented. 31,33Company-reported. Observed public broker/contact route; no application submitted or portal accessed. |
| Access to insurers | Heffernan shops multiple insurers, but public pages name few for technology accounts; request the issuing insurer, admitted or surplus-lines status and forms for each proposal. 9,17,18,16,14,1Not publicly disclosed. No verified carrier panel or ratings. Propeller and Thimble are distinct from a customary growth-stage technology placement. | Ask which insurer will issue your California policy: Resilience names Homeland Insurance Company of New York or Delaware but not which one applies to a specific quote. 28Company-reported. Company-reported US insurer disclosure; no binder or California policy form reviewed. |
| Servicing and renewals | Heffernan says clients receive claims, loss-control, HR and risk-management support, with digital access to documents and certificates; confirm which tools and services your engagement includes. 6,23,10Company-reported. Official feature descriptions only; no authenticated client account or measured service levels. | Resilience’s Edge service helps prioritize security spending by estimated financial impact, while Arc shows cyber risk across entities; these tools are risk-management services, not insurance. 34,35Company-reported. Current named cybersecurity products; outcomes not independently established. You can buy insurance without buying Resilience security services; confirm which tools are bundled and which require a separate agreement. 28Company-reported. Company disclaimer; does not establish free services or package pricing. Ask Resilience for renewal deadlines and service timing because reviewed pages do not specify renewal documents, price commitments or standard turnaround. 31,29,30Not publicly disclosed. Scoped to current HTML pages; older package materials were not used to promise current renewal terms. |
Sources for Heffernan Insurance Brokers vs Resilience
Heffernan Insurance Brokers Official Website
- Heffernan Insurance Brokers. Heffernan Insurance Brokers; What we offer; Independent since 1988; Built for what’s next; footer copyright and License #0564249; Quick Insure; Get a quote; Propeller bond-portal disclaimer. Accessed 2026-09-16.
- Our Story. Heffernan Insurance Brokers; Headquartered in Walnut Creek; nationwide presence; founded 1988; employee owned; niche practices including technology. Accessed 2026-09-16.
- Our Locations. Heffernan Insurance Brokers; Nationwide coverage heading; Walnut Creek corporate headquarters; Bay Area and other California offices; Pacific Northwest, Mountain West, Northeast, Southeast, Honolulu; London Costero listing; footer License #0564249. Accessed 2026-09-16.
- Walnut Creek. Heffernan Insurance Brokers; Corporate headquarters; founded 1988 in Walnut Creek. Accessed 2026-09-16.
- Privacy Statement. Heffernan Insurance Brokers; Collection for professional services; disclosure to non-affiliated third parties to solicit quotations from insurance carriers; website content developed in the United States and intended for U.S. users except where otherwise specified. Accessed 2026-09-16.
- Heffernan Business Insurance Brokerage. Heffernan Insurance Brokers; Forward-Thinking Business Insurance: basic coverages (general liability, commercial property and auto, workers’ compensation); corporate and executive protection (EPL, D&O, fiduciary responsibility, cyber, kidnap and ransom); alternative risk capabilities; claims, loss control and risk-management services; industry practice links including Technology and Claims Advocacy. Accessed 2026-09-16.
- Technology Company Insurance. Heffernan Insurance Brokers; Pre-IPO and venture-funded heading; mid to late stage specialization; global expansion copy; self-insurance strategies; Key Markets list; Why Heffernan broker history; Joseph Talmadge practice leader; FAQ. Accessed 2026-09-16.
- Small Business Insurance. Heffernan Insurance Brokers; Tailor-Made Insurance for Small Businesses: sole proprietors to fast-growing companies; types of coverage we can provide (GL, WC, E&O, BOP, cyber); industry list including Technology. Accessed 2026-09-16.
- Cyber Security Insurance. Heffernan Insurance Brokers; Make Cyber Liability Insurance Part of Your Cyber Risk Management Plan: cyber risk team determines exposure, shops the market, presents options and guides coverage selection; FAQ. Accessed 2026-09-16.
- Claims Advocacy. Heffernan Insurance Brokers; Full-service claims consulting; workers’ compensation strategy and carrier liaison; medical triage; general liability, auto and property advocacy; vendor compliance tools. Accessed 2026-09-16.
- Health Insurance services. Heffernan Insurance Brokers; Heffernan Benefit Advisors; Health Insurance / Let us help you find the ideal program: large and small group employee benefits, group dental, group vision, medical, life and disability, voluntary benefits, Medicare; Administration and Advocacy. Accessed 2026-09-16.
- Contact Us. Heffernan Insurance Brokers; Contact form fields: First Name, Last Name, Email, Phone, Insurance Needed, Description of Operations; Select Need A Quote / Other / Would like to speak with someone; Submit. Accessed 2026-09-16.
- Quick Insure. Heffernan Insurance Brokers; Fast quotes for personal and business insurance; Business Insurance tiles including Short Term General Liability, Surety, Special Event Insurance, Peer-to-Peer Car Rental; linked Propeller bond portal and third-party bond-provider notice; Trusted Providers copy. Accessed 2026-09-16.
- Short-Term General Liability. Heffernan Insurance Brokers; Partnership with Thimble Insurance Services for on-demand general liability; eligibility, pricing and coverage may vary by state; non-binding indication disclaimer. Accessed 2026-09-16.
- Construction & Contractor Liability Insurance. Heffernan Insurance Brokers; Protect Your Construction Projects with Builders Risk Insurance: customized builders risk coverage; contractor sectors served; construction-broker contact route; FAQ. Accessed 2026-09-16.
- Marine Cargo. Heffernan Insurance Brokers; Transportation Insurance Programs for Freight Forwarders and Logistics Companies; Coverage Options: Marine Cargo, E&O and Surety Bonds; Specialty Programs; in-house underwriting authority; exclusive access to major insurance carriers; dedicated claims division with settlement authority. Accessed 2026-09-16.
- Transportation Insurance. Heffernan Insurance Brokers; Our transportation subsectors include (trucking and final mile delivery); We offer the following exclusive and sponsored products (auto liability, motor truck cargo, umbrella, workers’ compensation, cyber and management liability); appointed with top transportation carriers. Accessed 2026-09-16.
- Healthcare Insurance for Health Care Services. Heffernan Insurance Brokers; Healthcare Services: Medical Malpractice (Med Mal); commercial-insurance solutions for physician groups, clinics, hospitals and other health care businesses; relationships with the nation’s top insurance carriers; captives and self-insurance options. Accessed 2026-09-16.
- Home Care Business Insurance. Heffernan Insurance Brokers; We offer comprehensive coverage for: workers’ compensation, general and professional liability, EPL, owned auto, Non-owned and Hired Auto, Crime–Third Party Theft, Employee Dishonesty Bond, cyber, medical billing E&O and property; home-care, home-health and hospice program audience. Accessed 2026-09-16.
- Private Equity and M&A. Heffernan Insurance Brokers; HIB Private Equity and M&A Practice (private-equity firms and strategic investors); Representation & Warranty (RWI) Insurance; Transactional Risk Mitigation list including contingent, environmental, tax and litigation buyout. Accessed 2026-09-16.
- Heffernan Network Insurance Brokers. Heffernan Insurance Brokers; Formerly OLI Insurance Services; wholly owned subsidiary; agency acquisition and perpetuation; exclusive carrier access described for partner agencies. Accessed 2026-09-16.
- London, UK – Costero Brokers. Heffernan Insurance Brokers; Costero Brokers Ltd. London office listing; full-service London brokerage; link to costerobrokers.com. Accessed 2026-09-16.
- Modern Brokerage Solutions. Heffernan Insurance Brokers; Independent brokerage; digital document access and service activity status; TrustLayer and Quick Insure mentions; AI workflow for claims administration. Accessed 2026-09-16.
- Heffernan Insurance Brokers Acquires Kristin Manwaring Insurance Associates, Inc. Heffernan Insurance Brokers via PR Newswire; 26 August 2026 release; Walnut Creek; independent brokerage; F. Michael Heffernan, President and CEO; License #0564249 in about block. Accessed 2026-09-16.
- SkyKnight Invests in Heffernan Insurance Brokers to Support the Platform’s Continued Growth. InsuranceNewsNet reprint of SkyKnight Capital BusinessWire; 22 July 2019 announcement; minority investment; ESOP recapitalization; Mike Heffernan quote on retaining employee ownership. Accessed 2026-09-16.
- California License Number Search. California Department of Insurance; License-number search form. Accessed 2026-09-16.
Resilience Official Website
- Home Page. Resilience; Cyber risk management; Broad market appetite. Accessed 2026-09-16.
- Disclaimer. Resilience; Opening paragraphs and USA jurisdiction disclosure. Accessed 2026-09-16.
- Cyber Insurance. Resilience; Cyber Insurance product introduction; Why choose cyber insurance; Policy coverage; primary and excess offerings; A Broad Market Appetite: US Cyber. Accessed 2026-09-16.
- Technology E&O. Resilience; Technology Errors & Omissions: technology risk categories; Key Benefits; primary and excess offering; A Broad Market Appetite (US revenue $25M–$10B). Accessed 2026-09-16.
- Brokers. Resilience; Broker benefits; Use cases; Insurance & risk solutions. Accessed 2026-09-16.
- Claims & Incident Response. Resilience; Our difference; Support from start to resolution; Claims panel. Accessed 2026-09-16.
- Contact Us. Resilience; Contact us; emergency claims instructions. Accessed 2026-09-16.
- Security Investment Prioritization. Resilience; Resilience Edge introduction and Key benefits. Accessed 2026-09-16.
- Multi-Entity & Portfolio Risk. Resilience; Resilience Arc introduction. Accessed 2026-09-16.
- Terms and Conditions. Resilience; Opening website agreement; separate written agreements. Accessed 2026-09-16.
