Harper vs Resilience: How Do They Compare for Business Insurance?

Harper is a commercial insurance brokerage: it helps businesses find insurance from other companies and arrange the purchase. You can request a quote online or speak with a specialist, who gathers information, approaches insurers and explains the options. ^3,10Company-reported. Current buyer-facing brokerage description. This does not establish insurer status, universal market access or an independently tested purchasing outcome.

Harper Global Enterprises Inc., doing business as Harper Global Insurance Agency, is the licensed agency. In a 9 December 2025 federal filing, that company identified Harper Group Corp. as its corporate parent. Harper still does not publish terms saying which company contracts with you or how you are charged. ^1,4,3Verified. Parent relationship from the federal docket entry. The DBA is company-disclosed. No terms of service were found naming the contracting party.

Other brokers can ask Harper about wholesale and non-admitted-market access, but its page does not identify the delegated insurers, products, states or limits; this does not make Harper the insurer. ¹⁵Company-reported. Selective authority expressly claimed by company, not inferred from AI. No delegation contract or named binding program obtained. Non-admitted means the insurer is not licensed as an admitted insurer in the state of placement.

Resilience combines cyber and technology E&O insurance with cybersecurity risk-management services for businesses. ^20,22,23Company-reported. Brand-level offering; not a statement that the brand is the risk-bearing insurer.

Confirm who will place the policy in California: Resilience names Ocrea Risk Services, LLC dba Resilience Cyber Insurance Solutions and NPN 19169260 as US distributor, but this disclosure is not independent license verification. ²¹Company-reported. US distribution entity; regulator license lookup not completed.

You can request a quote by providing business, revenue, state, operations and coverage details; the form starts an inquiry and does not show a premium or issued policy. ²Company-reported. Browser inspection of the blank homepage footer form. No data entered or submitted, so later application, quote, payment and binding screens were not tested.

Harper says its internal Hub software helps staff complete forms, identify markets and manage client communication; the launch announcement describes greater automation as a future direction. ⁷Company-reported. Founder-authored description hosted by the accelerator; not independent verification of automation quality or a buyer-facing software subscription.

Harper says AI extracts document details, drafts messages and organizes follow-up, while licensed staff and carriers review eligibility and binding decisions; automated marketing does not mean a machine approves coverage alone. ⁴Company-reported. Privacy sections 3 and 8; stated controls only. No audit of model accuracy, staff review or underwriting delegation.

Before uploading sensitive records, understand how Harper uses them: its privacy policy says applications and loss data help train Harper’s models, while enterprise AI vendors say they do not train foundation models on customer data. ⁴Company-reported. Sections 2, 7 and 8. Company-reported data handling, not an independent privacy or security certification.

Do not rely on a text message to start or change coverage: Harper’s terms require written confirmation from Harper and the insurer, and text quotes remain subject to underwriting. ³Company-reported. Section 11, effective August 24, 2026. Does not establish a particular insurer’s required payment or signing sequence.

Harper advertises a 24–48-hour placement time, but it is a company estimate rather than a deadline; ask what approvals and documents remain before relying on a start date. ¹⁴Company-reported. February 26, 2026 marketing claim, not independently measured. Current homepage refers to same-week answers, a different milestone; neither is a binding service-level guarantee.

Brokers can access Resilience through its broker page and businesses can submit an inquiry; no end-to-end self-serve purchase or binding-time guarantee was documented. ^24,26Company-reported. Observed public broker/contact route; no application submitted or portal accessed.

Harper says it can classify payroll by employees’ duties and prepare premium-audit information for workers’ compensation; audits can change the premium, and this is not a guarantee that cost stays fixed. ^11,19Company-reported. Public payroll and audit service description; not independently tested, and state employee thresholds are deliberately not generalized.

If another agent refers you, confirm who will be your ongoing contact: Harper says it owns the account and handles placement, service, renewals and claims, while the referring agent has no service duties. ^16,15Company-reported. Distinct advertised programs; not assumed contradictory or contractually identical. Account ownership is the program’s language, not a finding that a buyer cannot change brokers.

Harper’s portal advertises policy, certificate, payment and application-status access; customers need an invitation and should ask support about features available after sign-in. ¹⁷Company-reported. Public entry page viewed and captured without authenticating, requesting an invitation or supplying contact information.

Harper describes policy reviews and renewal reminders, but not a guaranteed renewal price or a commitment to shop every policy; agree on the renewal plan with your team. ^18,3Company-reported. Company service statements; no customer service agreement or renewal proposal inspected.

Resilience’s Edge service helps prioritize security spending by estimated financial impact, while Arc shows cyber risk across entities; these tools are risk-management services, not insurance. ^27,28Company-reported. Current named cybersecurity products; outcomes not independently established.

You can buy insurance without buying Resilience security services; confirm which tools are bundled and which require a separate agreement. ²¹Company-reported. Company disclaimer; does not establish free services or package pricing.

Ask Resilience for renewal deadlines and service timing because reviewed pages do not specify renewal documents, price commitments or standard turnaround. ^24,22,23Not publicly disclosed. Scoped to current HTML pages; older package materials were not used to promise current renewal terms.

Harper says brokers help with claims documents and carrier communication, but the insurer decides covered losses and payment; advocacy does not guarantee a claim is paid. ^18,19Company-reported. Company support description plus CDI glossary insurer definition. No claims file, administrator agreement or independent claims-quality evidence reviewed.

Get the policy-specific notice address and after-hours instructions before coverage starts: reviewed sources do not establish a dedicated claims procedure, and Harper says texts are not for urgent matters. ^18,17,3Not found in reviewed sources. Scoped public-source unknown, not a finding that claims support is unavailable. No assumption that a text to an agent constitutes timely policy notice.

Resilience says an in-house team and claims manager are available 24/7 through settlement, with privacy, forensic, recovery and crisis specialists; these service claims are not independently measured. ²⁵Company-reported. Claims operating model; no response-time, acceptance-rate or recovery performance claim adopted.