The Baldwin Group vs Simply Business: How Do They Compare for Business Insurance?

Consider The Baldwin Group if your business fits technology or cyber businesses and businesses seeking broker or risk advice, and Simply Business if it fits small businesses. Their catalogues overlap on commercial property, cyber, general liability; compare each quote route, identified insurer and policy form before choosing.

An Overview of The Baldwin Group and Simply Business

This comparison pairs technology or cyber businesses and businesses seeking broker or risk advice through The Baldwin Group with small businesses through Simply Business. Their coverage catalogues share commercial property, cyber, general liability. If one of those lines fits your business, compare the proposed forms and quote routes side by side; listed lines do not establish equal policy terms or eligibility. 1 26

What Stands Out About The Baldwin Group and Simply Business?

The Baldwin Group at a Glance

  • Baldwin describes a five-step RiskMap process for business insurance, from insurance analysis to ongoing assessment as risks evolve. 3Company-reportedThe process described for Baldwin's business-insurance advisory service; a company-described service approach, not an independently measured outcome or guaranteed savings.
  • Baldwin’s claims-advocacy team helps manage claims before, during and after a loss, working with you and your claim service providers. 8Company-reportedCompany-described commercial claims-advocacy service; it does not establish that Baldwin is the insurer or claim decision-maker for a policy, or guarantee a claim outcome.

Simply Business at a Glance

  • Simply Business serves small businesses and solopreneurs, with examples such as contractors, cleaning businesses, LLCs and sole proprietors. 26,31,27Company-reportedCompany-described U.S. audience; eligibility varies by insurer, state and business details.
  • Simply Business advertises online quotes and weekday phone access to licensed agents. 28,27Company-reportedPublished U.S. quote and service channels. Binding depends on panel-member approval and the individual offer.

The Baldwin Group vs Simply Business Coverage Lines Compared

CoverageThe Baldwin GroupSimply Business
Builders riskListed 15,17Listed for digital-infrastructure projects and in commercial real-estate construction risk.Not listed
Business owner’s policyNot listedListed 35
Cargo and transitListed 21Transportation page lists cargo insurance; it does not state a particular transit form or coverage terms.Not listed
Commercial autoListed 19,22,21,15Listed for government-contracting, transportation and digital-infrastructure exposures.Not listed
Commercial propertyListed 18,17,19,22,21,15Listed for real-estate, professional-services and other named commercial sectors.Listed 36,35Offered as part of a BOP, rather than as a standalone policy.
CrimeListed 18,17,19,22,21Listed as commercial crime or crime/fidelity within specified sectors.Not listed
Cyber liabilityListed 18,19,22,21,15,16Listed for named commercial sectors; Baldwin separately describes cyber risk guidance and market/partner access.Listed 38Add-on for select buyers purchasing another business policy; phone quote route.
Directors and officersListed 18,17,19,22,21,20Listed within management-liability coverage for named business sectors; the dedicated D&O page discusses advisory programs for public companies, IPOs and SPACs.Not listed
Employee health and benefitsListed 18,19,22,21,1Baldwin’s filing attributes employee-benefit services to Insurance Advisory Solutions; commercial-sector pages describe employee-benefit solutions. This is advisory/benefits scope, not a medical plan catalogue.Not listed
Employment practices liabilityListed 18,17,19,22,21Listed as employment-practices liability for the named commercial sector examples.Not listed
Equipment breakdownListed 15,21Listed as machinery/equipment breakdown for digital-infrastructure and transportation exposures.Not listed
Fidelity bondsListed 18Baldwin’s professional-services coverage snapshot lists commercial crime/fidelity bond; it does not specify bond terms or eligibility.Not listed
Fiduciary liabilityListed 18,17,21Listed as fiduciary liability for named commercial-sector audiences.Not listed
General liabilityListed 18,17,19,22,21,15Listed as general liability for professional-services clients and as a consideration for other named business sectors.Listed 32
Intellectual propertyListed 18Listed as intellectual-property liability in the professional-services coverage snapshot.Not listed
Key personListed 22Listed as a benefit/insurance solution in the M&A practice context; ask which legal entity and carrier provide it.Not listed
Kidnap and ransomListed 17Listed under professional and specialty risk on the real-estate page; no terms or eligibility are specified.Not listed
Management liabilityListed 18,17,19,22,21,20Listed for named sectors; Baldwin’s dedicated page describes D&O and management-liability advisory programs.Not listed
Professional errors and omissions (E&O)Listed 18,19,22Listed as professional liability/E&O for professional-services and government-contractor audiences.Listed 34
Representations and warrantiesListed 22The M&A practice says its team can negotiate and place representations-and-warranty policies.Not listed
Surety bondsListed 23Dedicated surety practice describes bond advisory/placement across contract, commercial and subdivision contexts.Not listed
Tools, equipment and inland marineListed 15Baldwin lists inland and ocean marine among coverages that may be considered for digital-infrastructure clients; this entry covers inland marine only.Listed 37
Umbrella and excess liabilityListed 22,15Listed among coverages that may be considered for digital-infrastructure clients and within the M&A practice’s P&C strategy.Not listed
Workers’ compensationListed 18,19,22,21,15,14Listed for named commercial sectors; Baldwin’s dedicated page describes workers’ compensation program and services.Listed 33

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

The Baldwin Group and Simply Business Coverage, Line by Line

Open what The Baldwin Group and Simply Business each document for one coverage line.

The Baldwin Group and Simply Business Reliability Scores

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

The Baldwin Group and Simply Business Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

The Baldwin Group Review Score

–/ 10

Review Score

No reviews found

The reviewed public sources do not establish a representative customer rating for The Baldwin Group’s commercial advisory business. BBB pages show different legal entities: an A+ regional insurance-agency grade with zero listed reviews and complaints for The Baldwin Group Mid-Atlantic, LLC, and an A- grade plus six complaints in three years for The Baldwin Group Personal Insurance, LLC. A 2026 personal-lines complaint describes delayed refund handling. A separate National General auto review mentions a Baldwin referral but concerns insurer policy administration. None of these observations supports a group-wide or commercial rating.

Read The Baldwin Group reviews

Simply Business Review Score

5.7/ 10

Review Score

4 rated sources

Customers disagree about Simply Business. Trustpilot shows 4.3 out of 5 from 1,901 reviews, but BBB customers give it 1.95 from 20 reviews and ConsumerAffairs shows 1.0.

Read Simply Business reviews

Key Differences Between The Baldwin Group and Simply Business

Business Fit and Coverage

The catalogues share commercial property, cyber, general liability; other listed lines appear in the comparison table. For the overlap, match the policy forms, limits, exclusions and endorsements before treating the products as alternatives. A shared line name does not establish equal protection or eligibility.

Baldwin’s 2025 Form 10-K says its Insurance Advisory Solutions group provides commercial risk-management and employee-benefits solutions for businesses and private-risk management for high-net-worth individuals and their families. Separately, it describes the consolidated group’s clients as individuals, professionals, businesses including niche industries, and specialty insurers. 1Company-reportedCustomer categories reported for the consolidated group and its Insurance Advisory Solutions operation; not a statement that every Baldwin unit serves each segment or that all businesses qualify for a particular product.

Simply Business says it serves small businesses and solopreneurs and lists examples such as contractors, cleaning businesses, LLCs and sole proprietors. These examples describe its stated audience, not guaranteed insurer eligibility or availability. 26,31,27Company-reportedCompany-described U.S. audience; eligibility varies by insurer, state and business details.

Baldwin’s current commercial pages list or describe a range of business coverage for named sectors, including professional services, transportation, government contractors, real estate, digital infrastructure, construction, and M&A. These are company-described lines or considerations for those audiences, not a universal catalogue or a statement that every line is available to every buyer. 18,21,19,17,15,22,23Company-reportedCompany marketing pages for the named sectors; the listings do not establish policy wording, eligibility, jurisdictional availability or insurer commitments.

Roles and Quote Access

The 2025 Form 10-K describes The Baldwin Insurance Group, Inc. as an insurance distribution firm and holding-company parent and sole managing member of The Baldwin Insurance Group Holdings, LLC. That filing uses “Baldwin” for the Inc. parent and its consolidated subsidiaries and affiliates. The January 1, 2026 transparency disclosure defines “The Baldwin Group” as Holdings LLC and its affiliated entities; the September 14, 2026 investor release uses “The Baldwin Group” as the brand for the Inc. parent and affiliates. These source-specific group descriptions do not identify the licensed producer or insurer for a particular policy. 1,2,9Company-reportedThe Baldwin Group's consolidated US and international corporate group as described in its 2025 filing; not a claim that the parent company is the licensed producer, managing general agent, or insurer for any particular policy.

Simply Business describes its U.S. service as an online commercial-insurance marketplace and licensed producer connecting business customers with insurers. Its June 30, 2026 Terms identify Simply Business, LLC and Harborway Insurance Agency, LLC d/b/a Harborway Insurance as licensed producers, with Harborway a Simply Business subsidiary; the Terms say Harborway policies are underwritten by Spinnaker Insurance Company. Other site policies are underwritten by third-party providers, so the selected issuer depends on the offer and policy. These roles and license statements are company-reported. The contact-page footer says Simply Business, LLC is licensed in all U.S. states and D.C.; for California it says the company operates under the name Simply Business Insurance Agency, LLC and displays License #0M20593. The footer also lists Colorado, New York, Pennsylvania and Texas operating names; it gives no other license identifiers. No regulator lookup was performed or required for this candidate. 26,27,39,28Company-reportedU.S. commercial insurance distribution described by the company. Simply Business, LLC, Simply Business, Inc., Harborway Insurance Agency, LLC, the stated parent and each policy issuer are distinct. The Inc./LLC relationship remains unresolved.

Baldwin’s business-insurance quote page shows a three-step online intake. Its visible first step asks for a revenue band, company and headquarters details, and contact information; the “Get a quote” link points to app.foundershield.com. Baldwin’s business page and contact page also invite prospects to speak with an advisor. The reviewed evidence does not establish a completed quote, purchase, or policy bind through this route. 5,6,3,7Company-reportedThe specific business-insurance quote page inspected on September 28, 2026; the first of three steps was visible and its quote link pointed to app.foundershield.com. Do not generalize this route to all Baldwin commercial prospects or products.

The company advertises online quotes and weekday phone access to licensed agents. Its Terms say a quote is not guaranteed and Simply Business cannot bind a risk without panel-member approval; a quote or online purchase path does not establish that every applicant can bind online. 28,27Company-reportedPublished U.S. quote and service channels. Binding depends on panel-member approval and the individual offer.

Use these routes to plan who will assemble the submission and whether you can complete the purchase online or need an agent or broker. Ask The Baldwin Group and Simply Business to confirm the route for your state, coverage and business details; an online quote path alone does not show that a risk can be bound. 5 28

Policy Service and Claims

Baldwin's contact page provides an existing-policy assistance route that asks for the policy type and the customer's US state, and links to a client portal. The page also directs business-insurance prospects to speak with an advisor. 7Company-reportedPublic contact and service entry points on Baldwin's US-facing site; portal capabilities and service timing were not established by the page.

The company describes account access for policy documents, certificates, account updates and adding coverage; help material routes some changes to an agent or insurer. Not every policy change is described as self-service. 28,29,27Company-reportedCompany-described post-purchase service paths; available tasks may depend on policy and insurer.

Baldwin says its claims-advocacy team works with clients, their claim service providers, and other partners before, during, and after a loss to help manage claims and consider resolution strategies. This describes an advocacy service, not who decides coverage or pays a particular claim. 8Company-reportedCompany-described commercial claims-advocacy service; it does not establish that Baldwin is the insurer or claim decision-maker for a policy, or guarantee a claim outcome.

The Terms say third-party insurers underwrite site policies and each provider handles claims on its own policies; the Help Center directs policyholders to identify and contact the insurer. This establishes a published route, not agency assistance after notice or claim outcomes. 27,29Company-reportedGeneral site-policy claim responsibility. Harborway/Spinnaker applies only to the named Harborway placement relationship.

Compare the practical handoffs for documents, policy changes, renewal questions and claim notices. A listed support route describes access to help, not a claim outcome or a guarantee of service speed.

What Should You Confirm in The Baldwin Group and Simply Business Quotes?

Request quotes for the same business details, coverage lines, limits, deductibles or retentions and policy period. Ask The Baldwin Group and Simply Business to name the producer and issuing insurer for each proposed policy, confirm who can bind it, and itemize any customer fees or intermediary compensation. For the overlapping commercial property, cyber, general liability, compare the actual insuring agreement, exclusions, sublimits and endorsements. Also confirm who handles account changes and receives claim notices. 2 26 2 27

The Baldwin Group vs Simply Business Services Compared

What each provider documents about the services you may need

CriteriaThe Baldwin GroupSimply Business
Business role

The 2025 Form 10-K describes The Baldwin Insurance Group, Inc. as an insurance distribution firm and holding-company parent and sole managing member of The Baldwin Insurance Group Holdings, LLC. That filing uses “Baldwin” for the Inc. parent and its consolidated subsidiaries and affiliates. The January 1, 2026 transparency disclosure defines “The Baldwin Group” as Holdings LLC and its affiliated entities; the September 14, 2026 investor release uses “The Baldwin Group” as the brand for the Inc. parent and affiliates. These source-specific group descriptions do not identify the licensed producer or insurer for a particular policy. 1,2,9Company-reportedThe Baldwin Group's consolidated US and international corporate group as described in its 2025 filing; not a claim that the parent company is the licensed producer, managing general agent, or insurer for any particular policy.

On September 14, 2026, The Baldwin Insurance Group, Inc. entered a merger agreement with The Baldwin Insurance Group Holdings, LLC (“OpCo LLC”), Square Acquisition Parent, Inc. (“Parent”), Square Acquisition Merger Sub I, Inc. (“Merger Sub”), and Square Acquisition Merger Sub II, LLC (“LLC Merger Sub”). The SEC filing says Parent is wholly owned by Sequence AI Holdings, Inc. DFO Management, LLC and affiliated investment entities committed equity financing to Parent; DFO is not identified as Parent’s owner. Subject to the agreement’s conditions, LLC Merger Sub will merge into OpCo LLC and OpCo LLC survives; Merger Sub will merge into the Company, which survives as a wholly owned subsidiary of Parent. The agreement separately calls for OpCo LLC to form Seller LLC, which forms Seller Intermediate and Seller Merger Sub; after the initial mergers, Seller Merger Sub will merge into OpCo LLC. Seller Merger Sub is distinct from Square Acquisition Merger Sub II, LLC. The filing also says that Holders, as defined in the Stockholders Agreement, of a majority of the Class B shares held by those Holders executed a written consent; approval by holders of at least a majority of outstanding voting shares remained a closing condition. On September 28, 2026, Baldwin’s site still carried the go-private announcement and its release forecast a Q1 2027 close; these sources do not establish a completed acquisition. 11,12,9,10Company-reportedThe signed control transaction as named and described in the September 14, 2026 SEC Form 8-K and merger agreement; status retained as pending on the packet review date, September 28, 2026. DFO is identified as an equity financier to Parent, not as Parent’s owner in the reviewed filing.

Baldwin’s License page has a “Legal Entity | CA License Number” table listing six entities and their California numbers. The page does not identify license class or current status, or map an entry to a particular product, policy, or placement. 25Company-reportedBaldwin’s own California-number disclosure, accessed September 29, 2026; license class, current status and placement-specific authority are not stated.

Simply Business describes its U.S. service as an online commercial-insurance marketplace and licensed producer connecting business customers with insurers. Its June 30, 2026 Terms identify Simply Business, LLC and Harborway Insurance Agency, LLC d/b/a Harborway Insurance as licensed producers, with Harborway a Simply Business subsidiary; the Terms say Harborway policies are underwritten by Spinnaker Insurance Company. Other site policies are underwritten by third-party providers, so the selected issuer depends on the offer and policy. These roles and license statements are company-reported. The contact-page footer says Simply Business, LLC is licensed in all U.S. states and D.C.; for California it says the company operates under the name Simply Business Insurance Agency, LLC and displays License #0M20593. The footer also lists Colorado, New York, Pennsylvania and Texas operating names; it gives no other license identifiers. No regulator lookup was performed or required for this candidate. 26,27,39,28Company-reportedU.S. commercial insurance distribution described by the company. Simply Business, LLC, Simply Business, Inc., Harborway Insurance Agency, LLC, the stated parent and each policy issuer are distinct. The Inc./LLC relationship remains unresolved.

Application process

Baldwin’s business-insurance quote page shows a three-step online intake. Its visible first step asks for a revenue band, company and headquarters details, and contact information; the “Get a quote” link points to app.foundershield.com. Baldwin’s business page and contact page also invite prospects to speak with an advisor. The reviewed evidence does not establish a completed quote, purchase, or policy bind through this route. 5,6,3,7Company-reportedThe specific business-insurance quote page inspected on September 28, 2026; the first of three steps was visible and its quote link pointed to app.foundershield.com. Do not generalize this route to all Baldwin commercial prospects or products.

The company advertises online quotes and weekday phone access to licensed agents. Its Terms say a quote is not guaranteed and Simply Business cannot bind a risk without panel-member approval; a quote or online purchase path does not establish that every applicant can bind online. 28,27Company-reportedPublished U.S. quote and service channels. Binding depends on panel-member approval and the individual offer.

Servicing and renewals

For business insurance, Baldwin describes a five-step RiskMap process: insurance analysis, risk identification, insurance strategy, data-informed decisions, and continual assessment and optimization as risks evolve. 3Company-reportedThe process described for Baldwin's business-insurance advisory service; a company-described service approach, not an independently measured outcome or guaranteed savings.

Baldwin's contact page provides an existing-policy assistance route that asks for the policy type and the customer's US state, and links to a client portal. The page also directs business-insurance prospects to speak with an advisor. 7Company-reportedPublic contact and service entry points on Baldwin's US-facing site; portal capabilities and service timing were not established by the page.

Simply Business lists licensed-agent phone support Monday through Friday: sales 8 a.m.–8 p.m. Eastern Time and service 9 a.m.–6 p.m. These listed hours do not establish a response-time guarantee. 28Company-reportedHours displayed on the current U.S. contact page; no actual wait-time observation is implied.

The company describes account access for policy documents, certificates, account updates and adding coverage; help material routes some changes to an agent or insurer. Not every policy change is described as self-service. 28,29,27Company-reportedCompany-described post-purchase service paths; available tasks may depend on policy and insurer.

The Help Center FAQ says most customers opt into automatic renewal and gives 60-day notice and 30-day processing timing only for those who opt in. The same Help Center summary and June 30, 2026 Terms use broader automatic-renewal wording without the FAQ’s opt-in qualification. The public descriptions conflict; they do not establish which wording applies to every policy. 29,27Conflicting sourcesCompany-published descriptions reviewed 2026-09-29. FAQ detail, Help Center summary and Terms are inconsistent; no buyer-specific policy notice was reviewed.

Claims assistance

Baldwin says its claims-advocacy team works with clients, their claim service providers, and other partners before, during, and after a loss to help manage claims and consider resolution strategies. This describes an advocacy service, not who decides coverage or pays a particular claim. 8Company-reportedCompany-described commercial claims-advocacy service; it does not establish that Baldwin is the insurer or claim decision-maker for a policy, or guarantee a claim outcome.

The Terms say third-party insurers underwrite site policies and each provider handles claims on its own policies; the Help Center directs policyholders to identify and contact the insurer. This establishes a published route, not agency assistance after notice or claim outcomes. 27,29Company-reportedGeneral site-policy claim responsibility. Harborway/Spinnaker applies only to the named Harborway placement relationship.

Customer focus

Baldwin’s 2025 Form 10-K says its Insurance Advisory Solutions group provides commercial risk-management and employee-benefits solutions for businesses and private-risk management for high-net-worth individuals and their families. Separately, it describes the consolidated group’s clients as individuals, professionals, businesses including niche industries, and specialty insurers. 1Company-reportedCustomer categories reported for the consolidated group and its Insurance Advisory Solutions operation; not a statement that every Baldwin unit serves each segment or that all businesses qualify for a particular product.

Baldwin says its commercial site has dedicated Centers of Excellence and Practice Groups focused on specific needs and lists industries including aviation and aerospace, construction, energy, financial institutions, healthcare, manufacturing, real estate, retail and wholesale, technology, and transportation. These company-described examples are non-exhaustive and do not establish product availability or eligibility. 4Company-reportedIndustries publicly listed on Baldwin's commercial-insurance industry page; examples are non-exhaustive and do not establish eligibility for a particular policy.

Simply Business says it serves small businesses and solopreneurs and lists examples such as contractors, cleaning businesses, LLCs and sole proprietors. These examples describe its stated audience, not guaranteed insurer eligibility or availability. 26,31,27Company-reportedCompany-described U.S. audience; eligibility varies by insurer, state and business details.

Fees and compensation

In a disclosure effective January 1, 2026, The Baldwin Group says compensation may include insurer-paid commissions, negotiated client fees, and contingent commissions tied to goals measured across a book of business. It also describes separate compensation for certain insurer-partner administration, claims, wholesaling, and managing-general-agent services, among other arrangements. The disclosure is group-wide and does not say which arrangements apply to a particular policy. 2Company-reportedThe Baldwin Group's group-level compensation disclosure effective January 1, 2026; not the fee or commission terms for a specific commercial account, affiliate, insurer, or placement.

The Terms say Simply Business receives commission or other compensation from or through panel members and that customers may also incur separate processing, administrative, service, installment or cancellation fees. They give no amount or placement-specific applicability; the Terms say charges are disclosed before purchase. 27Company-reportedGeneral disclosure dated 2026-06-30; no specific commission, fee schedule, premium or customer charge was reviewed.

Sources

39 documents, numbered as cited.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. Editorial policy. To suggest a correction, email The General Average with the page URL and supporting source.

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