Best Tech E&O Insurance for SaaS Companies (2026)
A SaaS company's tech E&O claim is a customer saying your software or an outage cost them money. Check how the policy treats SLA credits and breach of contract, whether a bug that exposes customer data falls between tech E&O and cyber, and what public or enterprise buyers ask for.1,2,3
7 providers document Tech E&O Insurance for SaaS companies. Markel Insurance, TechInsurance and Coverdash rank highest on Spot’s evidence ranking.
Updated
Which Providers Document Tech E&O Insurance for SaaS Companies?
- Rank 1
Named for SaaS Companies
- Carrier & MGA Spot Score · Assessed 2026-09-29 · Markel Insurance Company (NAIC 38970, Illinois-domiciled) as an admitted U.S. commercial insurer, including its workers' compensation and…
IT and technology service businesses, including software/SaaS, hardware businesses, and consultants listed by Markel. 10
Company-reportedtechnology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.
- Rank 2
Named for SaaS Companies
- Broker Spot Score · Assessed 2026-09-22 · TechInsurance as a division/brand of Specialty Program Group LLC, doing business as SPG Insurance Solutions, for small-business and…
TechInsurance targets tech E&O at IT and technology businesses, listing software developers, MSPs, SaaS companies, IT consultants, app developers, data centers and cybersecurity firms among the professions it insures under this bundle. 11
Company-reportedTech E&O product page, Technology professionals we insure section.
- Rank 3
Named for SaaS Companies
- Broker Spot Score · Assessed 2026-09-22 · Coverdash Insurance Services, LLC as the licensed broker/agent and Coverdash, Inc. as the technology/brand entity. The cited materials do…
Coverdash markets Tech E&O to businesses that build, sell or service technology, naming SaaS companies, dev shops, IT providers and consultants as examples. 5
Company-reportedProduct-page eligibility description; actual acceptance depends on underwriting.
- Rank 4
Named for SaaS Companies
- Broker Spot Score · Assessed 2026-09-22 · Vouch Specialty Insurance Services, LLC as the current Vouch brokerage; Vouch Group, Inc. as the marketing-name group. Corix Insurance…
Vouch markets tech E&O to technology companies across AI, SaaS, eCommerce, fintech, hardware and crypto, saying it works with clients from their first customer contract through IPO. 12
Company-reportedVouch's Technology practice page; not an underwriting appetite guarantee for any specific applicant.
- Rank 5
Named for SaaS Companies
- Broker Spot Score · Assessed 2026-09-22 · Embroker, Inc. and Embroker Insurance Services LLC as a U.S. digital insurance platform and producer; product-specific insurers include…
Embroker's broker program targets private, for-profit technology companies (including fintech, AI, digital health, HR tech and SaaS) with under $300 million in revenue, requires multifactor authentication for accounts above $5 million in revenue, and excludes businesses involved in crypto, blockchain or cannabis. 8
Company-reportedBroker Access appetite page; not a guarantee of eligibility for a particular business, and may differ from retail underwriting appetite.
- Rank 6
Named for SaaS Companies
- Carrier & MGA Spot Score · Assessed 2026-09-23 · Cowbell US cyber and specialty program-administration activity at the named-entity level, centered on Cowbell Insurance Agency LLC as…
Cowbell targets Prime Tech and Prime Tech Plus at technology businesses with up to $1B in revenue, listing example segments such as SaaS/app service providers, IT consultants, data analytics, hardware resellers, and web design or web services firms. 13,14
Company-reportedRisk Appetite sections of both PDFs.
- Rank 7
Named for SaaS Companies
No review scoreReview Score
- Broker Spot Score · Assessed 2026-09-22 · Alliance Risk Insurance Services LLC, the subsidiary agency named in Alliance's terms and the single licensee of record under National…
Alliance Risk lists SaaS platforms, AI companies, IT consultants/system integrators/MSPs, software developers, data analytics and business-intelligence firms, IT staffing firms, and IT support/help-desk providers as the businesses that need Tech E&O. 2
Company-reportedTech E&O page, "Who Needs Tech E&O Insurance?" section.
How Did Spot Rank Tech E&O Insurance Providers for SaaS Companies?
Spot lists a provider only when its published Tech E&O Insurance information includes a documented claim (verified or company-reported) about eligibility, role, coverage or application that mentions SaaS companies. “Named for SaaS Companies” marks a provider’s own statement of who it serves; “Related mention” marks a role, coverage or application claim.
Providers with both a Spot Score and a Review Score rank first, then providers with one of the two, then providers with neither. Within each group the order is the equal-weight average of the scores the provider has, as in the industry guides; ties break on fit, then the number of documented claims, then name.
The Spot Score comes from Spot’s reliability assessments and the Review Score from the provider’s rated review sources. Neither measures whether a policy fits your business or what it costs. How Spot Scores work.
Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. Editorial policy.
What Do SaaS Companies Need From Technology E&O Insurance?
The claim is a customer's financial loss, not an injury. One provider's examples for a SaaS company include a routine code update that causes a 48-hour outage after which the largest client sues for lost revenue; another lists cloud data services that failed to back up critical data a customer cannot recreate. General liability does not answer these claims: one provider says it covers physical injuries and property damage, and another says traditional liability policies usually won't cover pure financial losses.1,4,5
If you sell to a state agency, the insurance exhibit may name tech E&O. Georgia's statewide purchasing guidance says any individual or firm providing technology services or products should be required to carry it, and lists hosted solutions, cloud data storage and SaaS tools such as CRM and email marketing among the examples. Its recommended requirement for information technology suppliers says claims-made cover must be backed by a tail of at least two years after the term if the policy is cancelled or non-renewed. That is one state's recommendation to its own agencies, not a law or a rule that binds other buyers.3
Some public buyers ask for the policy, not just the certificate. One New York statewide information technology umbrella contract's insurance appendix (January 2018) generally requires only certificates and additional-insured endorsements, but for tech E&O it requires a schedule of forms and endorsements after renewal or on request, and all forms and endorsements on request, unless the contract says otherwise. Keep your policy documents ready to send.6
Which Technology E&O Exposures Do SaaS Companies Face?
Your uptime promises may sit outside the policy. One provider's standard tech E&O policy excludes claims arising solely from breach of contract, such as failing to meet an SLA, with a narrow exception when your negligence would have created liability even without the contract, and says SLA penalties, liquidated damages, credits and refunds are not covered even then. Another warns that many E&O policies don't cover actions that breach a contract. Others publish contract cover as a feature: one lists breach of contract among its key features, and another lists express breach of contract and liability assumed contractually. Ask for the contract-liability wording before you compare prices.1,4,7,8
A bug and a breach can be the same incident. One provider's example: a coder's mistake in encryption key generation leaves customer backups in a public storage bucket, producing a cyber claim for notification and forensics and an E&O claim from customers harmed by the failed backup system; it says both policies can apply and neither covers the other perfectly. Another says its tech E&O does not cover data breaches or unauthorized access, and Georgia's guidance says to require network security and privacy coverage in addition to tech E&O when a supplier handles personal or confidential data. Ask whether your quote bundles cyber or you need a second policy.1,2,3
What Should SaaS Companies Check Before Buying Technology E&O Insurance?
Expect underwriters to read your customer paper. One carrier's short-form application (form edition 10/16) asks for your largest active customer contract and average contract value and length, what share of customers sign written contracts, whether counsel reviews critical contracts including customized deals for larger customers, and what share of contracts carry a consequential-damages disclaimer, a limit of liability to the cost of products or services, and a warranty disclaimer. It also asks about customer acceptance procedures and a written quality-control program, including software development methods. Keep a clean template and a list of deals where a customer negotiated away your limits.9
List every service line you sell, and say early if your product touches a class the form asks about separately. The same application asks what share of revenue comes from services such as application service provider, web hosting, data processing and software development, whether any product entering a new market within a year differs substantially in scope or end use, and whether you operate as a financial institution, payment processor or data aggregator, or provide medical, transportation or data-security products. Name each line so the quote reflects it.9
Ask about the tail before a customer does. One provider says its tech E&O policy is claims-made: the claim must be first made during the policy period or an extended reporting period, the wrongful act must follow the retroactive date, and if you switch carriers you need to coordinate retroactive dates. A public buyer may fix the tail for you; Georgia's recommended IT requirement asks for at least two years. Ask what extended reporting period the quote offers and what it costs.1,3
What Do SaaS Companies Ask About Tech E&O Insurance?
Do SaaS Companies Need Technology E&O Insurance?
Often, when an enterprise customer or public buyer asks for it. One provider says enterprise customers and SaaS contracts often require proof of tech E&O and cyber before they sign, and Georgia's guidance to its state agencies says suppliers of technology services or products, SaaS tools included, should be required to carry it. Ask each customer what proof it wants.3,5
Does Technology E&O Cover SLA Credits for SaaS Companies?
Not necessarily. One provider's standard policy says SLA penalties, liquidated damages, credits and refunds are not covered, and its breach-of-contract carveback endorsement still excludes service credits. Another warns that many E&O policies don't cover actions that breach a contract, while some list breach-of-contract cover as a feature. Ask for the wording and whether credits are carved out.1,4,7
Does Technology E&O Cover a Data Breach at SaaS Companies?
It depends on the policy. One provider says its tech E&O does not cover data breaches or unauthorized access, and another says many tech E&O policies bundle cyber liability but not all do. Georgia's guidance asks for network security and privacy coverage in addition to tech E&O when a supplier handles confidential data. Confirm whether your quote includes breach response and network security.1,3,5
Sources for Tech E&O Insurance for SaaS Companies
Sources for the Segment Guidance
- Tech E&O Insurance for Startups. Corgi Insurance; Scenario notes; Policy notes; How Tech E&O Compares; Available Add-ons. Accessed 2026-10-01.
- Tech E&O Insurance. Alliance Risk; Real example: SaaS company implements a new data backup system. Accessed 2026-10-01.
- Insurance and Bonding Guidelines (August 2025). Georgia Department of Administrative Services; II.9 Technology Errors & Omissions, printed pp.7–8; IV.2.xxv Information Technology, printed pp.24–25. Accessed 2026-10-01.
- Technology Errors and Omissions Insurance. The Hartford; What Is Technology Errors and Omissions Insurance?; How Technology Errors and Omissions Insurance Works With Contracts (page last updated September 19, 2024). Accessed 2026-10-01.
- Tech E&O Insurance. Coverdash; Tech E&O insurance FAQs: What's the difference between Tech E&O and general liability?; Do clients require Tech E&O? Accessed 2026-10-01.
- Appendix J – Contractor's Insurance Requirements, Information Technology Umbrella Contract – Manufacturer Based (Statewide). New York State Office of General Services; Page 1 of 8 (January 2018) A.3 Certificate of Insurance; page 2 A.3 (proof of insurance) and A.4 Forms and Endorsements. Accessed 2026-10-01.
- Technology insurance | Start-ups and tech companies. CFC; Introduction; Technology: Key features. Accessed 2026-10-01.
- Embroker Tech E&O / Cyber – EMB Access. Embroker; Appetite; Coverage Highlights; Additional features. Accessed 2026-10-01.
- Chubb DigiTech Enterprise Risk Management Policy: Technology E&O, Cyber and Privacy Short Form Application. Chubb; Form PF-48204 (10/16): §2 Nature of Operations, pp.2–3; §7 Technology E&O, p.5. Accessed 2026-10-01.
Sources for the Ranked Providers
- IT Professionals E&O Insurance. Markel. Accessed 2026-09-30.
- Technology Errors and Omissions - Tech E&O Insurance. TechInsurance. Accessed 2026-09-23.
- Insurance for Technology Companies. Vouch. Accessed 2026-09-23.
- Prime Tech Product Overview. Cowbell. Accessed 2026-09-23.
- Prime Tech Plus Product Overview. Cowbell. Accessed 2026-09-23.