Berkshire Hathaway Specialty Insurance Reviews 2026
The public ratings for Berkshire Hathaway Specialty Insurance are low but thin: Trustpilot shows 2.1 out of 5 from 9 reviews and BBB shows 1 out of 5 from 6. Both mix travel and commercial customers, so we don't count them in a score.
What Trustpilot and BBB say about Berkshire Hathaway Specialty Insurance, why they are hard to use, and what to ask before buying.
Berkshire Hathaway Specialty Insurance Ratings by Review Source
Compare ratings on the same 10-point scale, including approximate BBB grade conversions. Open source details for the original score, sample and scope.
| Source | Score | What to Know |
|---|---|---|
| Trustpilot | 4.2/ 10 Original: 2.1 / 5 9 reviews Excluded from Review Score: The page mixes travel and commercial accounts and does not identify a comparable BHSI commercial-policy population; retain its displayed 2.1/5 from 9 as source evidence, but exclude it from a provider Review Score. | Trustpilot displays a 2.1/5 TrustScore from 9 reviews. Individual reports remain reviewer allegations, not verified claim outcomes.[5] Source detailsTrustpilot profile for bhspecialty.com, accessed 2026-09-29. Its small review set mixes travel-policy and other customer accounts; it is user-generated and unverified, and does not establish commercial-policy outcomes or representativeness. Trustpilot Displayed when checked 2026-09-29 Checked |
| BBB | 2.0/ 10 Original: 1 / 5 6 reviews Excluded from Review Score: The six reviews mix travel and commercial narratives, include a BHSI reply distinguishing a BHDIC account, and are not verified by BBB; retain the displayed 1/5 from 6 as source evidence, but exclude it from a BHSI commercial-provider Review Score. | BBB displays an average of 1/5 from 6 customer reviews. The set is small and mixed-product; individual reports and responses are not independently verified evidence of general claims performance.[7] Source detailsBBB page for BHSI headquarters and corporate-owned locations, accessed 2026-09-29. The page’s six customer reviews mix travel and commercial narratives; BBB says third-party information is not verified. BBB’s business letter grade is separate from these customer reviews. BBB Displayed when checked 2026-09-29 Checked |
Other sources checked (4)
- NerdWallet
A separate Berkshire Hathaway Travel Protection review was found; no BHSI commercial-provider rating is proposed from it.[1]
The reviewed NerdWallet page assesses Berkshire Hathaway Travel Protection. It is a separate travel brand, not the BHSI U.S. commercial provider profile; do not transfer its rating.
- J.D. Power
The inspected small-commercial study lists do not name BHSI; no BHSI score is reported.[2]
Reviewed J.D. Power 2025 and 2026 U.S. Small Commercial Insurance profiled-brand target lists on 2026-09-29. The published lists omit BHSI; these target lists do not prove absence from every J.D. Power product or subscriber dataset.
- NAIC
These inspected NAIC pages did not establish a current BHSIC-specific consumer complaint index. The 2023 IRIS entry is not converted into a review score or complaint finding.[3][4]
Reviewed the NAIC Consumer Insurance Search route and the 2023 IRIS ratios row for Berkshire Hathaway Specialty Insurance Company, NAIC 22276. The historic IRIS financial table is unaudited and not a current consumer complaint index or opinion.
- ConsumerAffairs
No BHSI aggregate metric is assigned from the separate Travelex review page.[6]
The inspected ConsumerAffairs page reviews Travelex travel insurance and mentions BHSI as an underwriter for some travel products. It is not a BHSI profile or BHSI commercial-insurance aggregate.
Trustpilot shows 2.1 from 9 reviews
Nine reviews is a very small set, and it mixes travel-policy customers with others. Trustpilot doesn't verify the accounts, so treat each one as one person's story.[5]
BBB shows 1 out of 5 from 6 reviews
The BBB page for the company's headquarters shows six customer reviews averaging 1 out of 5. They mix travel and commercial stories, and BBB says it doesn't verify what people post.[7]
In one reply, the company explained that a customer's policy came from a different Berkshire Hathaway insurer.[7]
Other sources were about different products
NerdWallet reviews Berkshire Hathaway Travel Protection, a separate travel brand. ConsumerAffairs reviews Travelex travel insurance, which mentions this company as an underwriter. Neither describes its business insurance, so we didn't use them.[1][6]
What Did Spot Not Find for Berkshire Hathaway Specialty Insurance?
J.D. Power's small-business study doesn't list the company, so there's no score there. The NAIC shows no current complaint measure for it either.[2][3][4]
There's no Review Score, because both star ratings mix travel and business customers.[5][7]
Limitations of Berkshire Hathaway Specialty Insurance Review Data
- Both review pages mix travel and business customers.
- Nine and six reviews are too few to show a pattern.
- BBB and Trustpilot don't verify reviews.
- We found no J.D. Power score or current complaint measure.
What Should You Ask Berkshire Hathaway Specialty Insurance Before You Buy?
- Which Berkshire Hathaway insurer would issue my policy?
- How does claims handling work for my kind of business?
- Do you work directly with me or through a broker?
- Can you share how many complaints your insurer has had with my state's regulator?
Disclosure About Our Berkshire Hathaway Specialty Insurance Review Research
Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market.
Sources for Berkshire Hathaway Specialty Insurance Reviews
- Berkshire Hathaway Travel Insurance Review — NerdWallet; Review of Berkshire Hathaway Travel Protection; a travel-insurance brand distinct from the BHSI U.S. commercial-product catalogue. Reviewed for brand-scope exclusion only.; accessed 2026-09-29.
- U.S. Small Commercial Insurance Study — J.D. Power; Profiled Brands target lists for 2025 and 2026; the enumerated brand lists omit BHSI. These lists are not complete study results or a claim that no other J.D. Power study exists.; accessed 2026-09-29.
- Industry Means and Median — Data Year 2023 NAIC IRIS Ratios — National Association of Insurance Commissioners; PDF p. 16 (numbered p. 15), row 22276 Berkshire Hathaway Specialty Insurance; report explicitly cautions results are unaudited, not a complete financial analysis, and not an opinion on any insurer. This historic financial diagnostic is not a current consumer complaint index.; accessed 2026-09-29.
- Consumer Insurance Search — Refined Results — National Association of Insurance Commissioners; NAIC consumer-search landing/results route and its statement that company subsidiaries may use different names; reviewed as current complaint-index source availability context. This access did not establish a BHSIC-specific current complaint index.; accessed 2026-09-29.
- Berkshire Hathaway Specialty Insurance Reviews — Trustpilot; Company review page; review count and TrustScore shown near page title; individual entries include mixed travel and other experiences. Reviewer-generated allegations are unverified and not a measured claims outcome.; accessed 2026-09-29.
- Travelex Insurance Services Reviews — ConsumerAffairs; Customer review page for Travelex, a separate travel-insurance brand; page text mentions its BHSI underwriting relationship for travel products. It is not an aggregate BHSI commercial-insurance review profile.; accessed 2026-09-29.
- Berkshire Hathaway Specialty Insurance — BBB Reviews — Better Business Bureau; Headquarters/corporate-owned locations review page; average and review count at Customer Review Ratings; individual reviews span travel and commercial claims, include BHSI replies distinguishing BHDIC products, and BBB warns third-party review facts are not verified.; accessed 2026-09-29.