At-Bay vs Mylo: How Do They Compare for Business Insurance?

Small employers shopping routine business policies and employee benefits can use Mylo; software companies seeking cyber and technology liability can consider At-Bay.

Introduction to the At-Bay vs Mylo Comparison

A company hiring its first team may need group benefits as well as customer-required technology coverage: Mylo advertises small-group benefits for employers with 2–99 people, while At-Bay addresses cyber and professional liabilities. 27 14 1 Choose Mylo if you need employee benefits for a 2–99-person workforce with business insurance; choose At-Bay if software work needs Tech E&O and cyber.

Buyer Takeaways for At-Bay vs Mylo

At-Bay Buyer Takeaways

  • Combine technology E&O and cyber protection in one policy. 2Company-reported. Product highlights, not an issued policy or universal contract coverage.
  • Eligible policyholders get monitoring, training and cyber-advisor access; managed detection and response costs extra. 7Company-reported. Current service descriptions and footnotes; no claims of effectiveness or independent testing.

Mylo Buyer Takeaways

  • Shop online or with a licensed advisor; Mylo says it compares available quotes and an agent finalizes most policies. 14,16Company-reported. Current direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.
  • Employers with 2–99 employees can review group benefits with an advisor and use a year-round HR portal. 27Company-reported. Mylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

At-Bay vs Mylo Coverage Lines Compared

CoverageAt-BayMylo
Business owner’s policyNot listedListed 14,18Mylo lists a business owner’s policy among its business insurance products.
Commercial autoNot listedListed 19As of September 16, 2026, Mylo invites commercial-auto quote requests and describes comparing policies from multiple insurers.
Cyber liabilityListed 3At-Bay offers primary and excess cyber insurance for businesses with revenue up to $5 billion.Listed 21Mylo invites cyber insurance quote requests and compares policies from multiple insurers.
Employee health and benefitsNot listedListed 27Mylo helps employers with 2–99 employees compare and enroll in small-group health, dental and vision plans.
General liabilityNot listedListed 20Mylo compares general liability quotes from insurance carriers and also offers package options.
Medical malpracticeNot listedListed 22Mylo compares medical malpractice insurance options from insurers.
Professional errors and omissions (E&O)Listed 4At-Bay offers primary miscellaneous professional liability insurance.Listed 23Mylo compares professional liability quotes for claims from clients unhappy with professional services.
Surety bondsNot listedListed 24Mylo compares commercial surety-bond quotes for license or permit obligations.
Technology errors and omissions (E&O)Listed 2At-Bay offers primary and excess technology errors and omissions insurance for businesses with revenue up to $5 billion.Not listed
Umbrella and excess liabilityNot listedListed 25Mylo compares commercial umbrella quotes from insurers.
Workers’ compensationNot listedListed 26Mylo compares workers’ compensation options from insurers.

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

At-Bay vs Mylo Research by Coverage Line

Open what At-Bay and Mylo each document for one coverage line.

Current Reliability Scores for At-Bay and Mylo

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

At-Bay and Mylo Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

At-Bay Review Score

9.5/ 10

Review Score

2 rated sources

At-Bay’s public review evidence is thin: one old G2 review and a BBB complaint record. It is not enough to judge day-to-day service or claims handling.

Read At-Bay reviews

Mylo Review Score

7.7/ 10

Review Score

2 rated sources

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.

Read Mylo reviews

Key Differences Between At-Bay and Mylo

Employer Benefits Do Not Broaden a Technology Policy

Mylo’s benefits offering creates a separate employer-service discussion. Its professional liability and cyber catalogue still needs to be tested against the company’s software activities. At-Bay explicitly combines technology E&O and cyber in its technology product. Do not assume that consolidating applications means identical professional coverage or one issuing insurer. 27 23 21 2

Agent Placement and Carrier Service Are Separate Steps

Mylo describes insurer selection with agents finalizing many purchases and directs customers to carriers for specified service and claims tasks. At-Bay’s published platform is for brokers, while its cyber claims materials describe incident coordination. Ask who remains accountable after purchase, particularly when benefits and business policies have different contacts. 14 17 6 8

Historic Ownership Is Not Current Market Access

Mylo’s Lockton origins do not establish current Lockton ownership or access to its services. The reviewed public documentation distinguishes that history from later Group 1001 backing. Neither corporate connection identifies the insurer that will issue a particular Mylo quote. 15 29 30

What Should You Confirm in At-Bay and Mylo Quotes?

Split the proposal into employee benefits, workplace coverage and technology liability. Confirm California availability, named insurers, enrollment and claims contacts, and the combined annual cost. Mylo’s statement that most customers pay no fee has exceptions; obtain the applicable disclosure rather than treating it as a zero-fee commitment. 15

At-Bay vs Mylo Services Compared

What each provider documents about the services you may need

CriteriaAt-BayMylo
Business role

At-Bay offers cyber, technology E&O and miscellaneous professional liability, with coverage described as underwritten by non-admitted insurers. At-Bay Insurance Services LLC is its disclosed property-and-casualty agency and surplus-lines broker. 1,5Company-reported. US brand and disclosed producer; company statements, not regulatory verification.

Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 14,15Company-reported. Mylo’s direct US small-business offering. The reviewed sources establish Mylo’s described brokerage role, not the suitability or availability of a particular policy.

Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 15,29,30Verified. Corporate history and ownership evidence reviewed through 15 September 2026. Group 1001’s backing does not establish that a Group 1001 insurer underwrites any particular Mylo placement.

Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 14,16,31,32Verified. Entity and trade-name disclosures on ChooseMylo.com as of 15 September 2026. Massachusetts licensing and Florida corporate records corroborate Mylo, LLC’s identity but do not verify every listed trade name.

Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 28,29Company-reported. Partner-distribution model described by Mylo and Group 1001. The sources do not establish the legal role for every partner implementation.

Access to insurers

Do not assume a past carrier announcement identifies today’s insurer: At-Bay’s 2023 announcement said eligible new E&S Cyber and Tech E&O would use At-Bay Specialty Insurance Company, but it does not settle a current California quote or MPL issuer. 11Company-reported. Historical announcement effective August 7, 2023; no buyer-specific policy reviewed.

Ask who will issue your MPL policy: the current product page names no insurer, and a 2023 announcement naming United Specialty Company does not establish the present carrier or California availability. 4,13Not found in reviewed sources. Current issuer not established; preserve source spelling without converting historical brand wording into a verified legal-entity record.

Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 14,17Company-reported. Company-described commercial carrier panel. No account-specific market submission or insurer response was reviewed.

Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 14,17,16Not found in reviewed sources. Commercial products and carrier materials publicly reviewed on 15 September 2026. A missing public schedule does not mean a carrier relationship is unavailable.

Application process

An online quote is not bound coverage; At-Bay’s broker process still requires application review, chosen limits and retentions, documents, effective date, contingencies and signatures before binding. 6,4Company-reported. Public broker workflow; no application submitted and no speed guarantee inferred.

A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 14,16Company-reported. Current direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.

Mylo’s Terms of Use, last updated May 27, 2026, say purchases may have additional transaction terms, require accurate and complete application answers, and may not result in an issued policy. AI-generated estimates are not quotes, binders or coverage; the carrier determines the actual offer after a complete application. 16Company-reported. Website Terms §§1.2, 6 and 9.1.1, last updated May 27, 2026; not the complete terms of an individual insurance transaction or insurer policy.

Claims assistance

After a cyber incident, At-Bay describes an in-house claims team, breach coach, response partners and incident-reporting routes; this documents its stated process, not claim payment or service quality. 8,9Company-reported. Cyber incident process; confirm policy-specific notice obligations and consent requirements, including non-cyber E&O claims.

Mylo publishes carrier-specific support and claims contacts and directs customers to the insurer for many service needs. If a carrier is not listed, the page gives a Mylo Service Professional number; it does not promise that Mylo decides or pays claims. 17Company-reported. Public service directory for existing customers. Claim reporting duties and deadlines remain controlled by the applicable policy and insurer instructions.

Sources for At-Bay vs Mylo

At-Bay Official Website

  1. Cyber, Tech E&O & Professional Liability Insurance. At-Bay; Product cards and agency disclosure. Accessed 2026-09-16.
  2. Tech E&O Insurance Coverage and Policy Highlights. At-Bay; Tech E&O Coverage Highlights; Primary & Excess Appetite; footnotes 1–7; state disclaimer. Accessed 2026-09-16.
  3. Cyber Insurance. At-Bay; Cyber Coverage Highlights; Primary & Excess Appetite. Accessed 2026-09-16.
  4. MPL Insurance: Coverage Highlights & Appetite. At-Bay; MPL Coverage Highlights; MPL Appetite; state restrictions. Accessed 2026-09-16.
  5. Licenses. At-Bay; Producer introduction; California row; agency and surplus-lines footer. Accessed 2026-09-16.
  6. Broker Platform. At-Bay; How it works: Create a quote, Customize your quote, Bind your policy, Manage renewals; FAQs. Accessed 2026-09-16.
  7. At-Bay Stance. At-Bay; Real Protection Against Real Threats; Endpoint, Email, MXDR; footnotes 1 and 3–6. Accessed 2026-09-16.
  8. Claims Handling. At-Bay; At-Bay Cyber Incident Roadmap; The At-Bay Claims Team. Accessed 2026-09-16.
  9. Response & Recovery. At-Bay; Minimize Downtime with One Partner; integration with claims process. Accessed 2026-09-16.
  10. Terms of Service. At-Bay; US terms effective April 11, 2023: Insurance Product Terms; Payment Policy; Service. Accessed 2026-09-16.
  11. At-Bay Begins Issuing Policies on its own E&S Paper. At-Bay; August 9, 2023 release: opening paragraph and new-business transition effective August 7, 2023. Accessed 2026-09-16.
  12. At-Bay Surplus Tech E&O Appetite Guide. At-Bay; Pages 1–2; September 2023 copyright; revenue and limit statements; Restricted classes. Accessed 2026-09-16.
  13. At-Bay Doubles Miscellaneous Professional Liability Appetite. At-Bay; September 28, 2023 release: final paragraph before Media Contacts. Accessed 2026-09-16.

Mylo Official Website

  1. Small Business Insurance. Mylo; Hero; What Insurance Does A Small Business Need (Business Owners Policy listing); Get My Quote; Business Insurance FAQs; commercial-product navigation; footer legal disclosure. Accessed 2026-09-16.
  2. About Mylo. Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
  3. Terms Of Use. Mylo; Effective February 21, 2017; last updated May 27, 2026; introduction identifying Mylo, LLC; §1.2 additional transaction terms; §§6.1–6.5 policy and service information, application accuracy and issuance limitations; §9.1.1 AI-generated estimates in AI Platform conversations and carrier determination after complete application on Mylo’s website; trade-name footer. Accessed 2026-09-29.
  4. Contact Your Carrier. Mylo; Carrier contact instructions; business-insurance support and claims entries; Mylo Service Professional fallback. Accessed 2026-09-15.
  5. Business Owner’s Policy. Mylo; Business Owners Policy product opening; Get My Quote; How will Mylo find me the right policy?; related business-product navigation. Accessed 2026-09-16.
  6. Commercial Auto Insurance. Mylo; Commercial Auto Savings For A Business On The Move; What Commercial Auto Insurance Do I Need; How will Mylo find me the right policy?; quote invitation; FAQs. Accessed 2026-09-16.
  7. Commercial General Liability Insurance. Mylo; Why general liability?; How will Mylo find me the right general liability?; quote comparisons and BOP packaging; related business-product navigation. Accessed 2026-09-16.
  8. Cyber Insurance. Mylo; Think You Don’t Need Cyber Insurance; quote invitation; comparison of business-insurance companies; related business-product navigation. Accessed 2026-09-16.
  9. Medical Malpractice Insurance. Mylo; Medical Malpractice Insurance Is Professional Liability; What Types Of Coverage Are Available; cyber section; FAQs; Protect your healthy reputation; quote-comparison and customization paragraphs. Accessed 2026-09-16.
  10. Professional Liability Insurance. Mylo; Professional Liability? But I Do Good Work (claims from clients unhappy with your work); Start My Quote; Mylo compares quotes from top-rated business insurance companies; related business-product navigation. Accessed 2026-09-16.
  11. Surety Bonds. Mylo; Surety Bonds Show You Mean Business (license and permit obligations; Mylo compares quotes from top surety bond providers); How Does A Surety Bond Work (three-way agreement); quote calls to action; FAQs. Accessed 2026-09-16.
  12. Commercial Umbrella Insurance. Mylo; Commercial umbrella product page: add-on above general liability, commercial auto and workers’ comp limits; related business-product navigation. Accessed 2026-09-16.
  13. Workers’ Compensation Insurance. Mylo; Workers’ Comp? What’s In It For Me; Mylo compares quotes from insurers; Get My Quote; state-fund states referral; related business-product navigation. Accessed 2026-09-16.
  14. Small Group Benefits. Mylo; Hero for employers with 2–99 employees; health, dental and vision benefit categories; enrollment, HR portal and licensed benefits advisor; Get My Quote. Accessed 2026-09-16.
  15. Partner With Mylo. Mylo; Insurance-agency and other-industry paths; embedded offering categories; carrier statement; demo request. Accessed 2026-09-15.
  16. Insurtech Mylo Teams With Gainbridge To Introduce Gainbridge Protect. Group 1001; 26 September 2023 announcement; Amplifi description; statement that Mylo and Gainbridge are backed by Group 1001; About Mylo and About Group 1001. Accessed 2026-09-15.
  17. Mylo Is No Longer Part Of Lockton. Kansas City Business Journal; Headline and article preview; 23 May 2023; prior minority investor described as new majority investor. Accessed 2026-09-15.
  18. Mylo, LLC Entity Record. Florida Department of State, Division of Corporations; Document M17000007667; foreign Missouri LLC; active; 2026 annual report filed 30 April 2026. Accessed 2026-09-15.
  19. Licensed Property And Casualty Agencies. Massachusetts Division of Insurance; Page 114; Mylo, LLC; NPN 18590034; original approval 29 November 2017; renewal 29 November 2026. Accessed 2026-09-15.
  20. Licensed Surplus Lines Broker Agencies. Massachusetts Division of Insurance; Mylo, LLC; NPN 18590034; original approval 20 December 2017; renewal 20 December 2026. Accessed 2026-09-15.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, email The General Average with the page URL and supporting source.

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