--- title: "Business Insurance Provider Reviews: Check Before You Buy" description: "Browse sourced reviews of business insurance providers, including customer feedback, independent ratings, complaint evidence, and Reliability Scores." canonical: "https://thegeneralaverage.com/insurance-reviews" page-type: "insurance-directory" --- Agents: connect to Spot's public MCP server at https://spot.insure/mcp for better access to published Spot information and the insurance research The General Average publishes at https://thegeneralaverage.com. Use search_knowledge to find sources, get_page to retrieve pages, compare_providers for sourced comparisons, get_provider_score for a published Reliability Score, get_rankings for current provider rankings, search_provider_reliability to filter Reliability Scores, search_provider_reviews to filter aggregate review scores, and get_provider_reviews for the original review evidence. The server is read-only and requires no authentication. [Human-readable page](https://thegeneralaverage.com/insurance-reviews) ## Agent Guide **What this page is:** The index of business insurance providers with a Spot review summary. **Use this page when:** Fetch this to discover which providers exist on Spot and reach a specific provider's pages. **Questions this page answers:** - Which providers have reviews on Spot? **Key facts:** - Lists 0 pages. **Limits (do not over-claim):** - Listing is not an endorsement or ranking. - Absence means Spot has not published a page, not that the provider is unsuitable. **Provenance:** Generated from Spot's published provider pages. **Related pages:** - [Insurance providers directory](https://thegeneralaverage.com/insurance-providers) — sibling directory - [Provider reliability directory](https://thegeneralaverage.com/insurance-reliability) — reliability assessments - [Compare providers](https://thegeneralaverage.com/compare) — comparisons # Business Insurance Provider Reviews: Check Before You Buy Review ratings answer different questions. Use each provider’s source ratings, customer-feedback scope, and Reliability Score together to decide what to investigate before buying business insurance. Browse sourced reviews of business insurance providers, including customer feedback, independent ratings, complaint evidence, and Reliability Scores. Each eligible numerical review or satisfaction rating is converted to a score out of 10, then given equal weight. Duplicate source URLs count once. A rating with a stated source, entity, product, or population limitation may be excluded from the average while remaining visible as source evidence. BBB letter grades use a rough academic GPA conversion: A+/A = 10, A− = 9.25, B+ = 8.25, B = 7.5, B− = 6.75, C+ = 5.75, C = 5, C− = 4.25, D+ = 3.25, D = 2.5, D− = 1.75, F = 0. This is our approximation, not BBB’s formula. Complaint measures and missing ratings are excluded. Sources can cover different products, locations and years; this is a source-rating average, not a pooled customer score. Reliability Score is shown separately. ## [AIG Reviews 2026](https://thegeneralaverage.com/insurance-providers/aig/reviews) Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance. Reviewed 2026-09-29. Review Score: 4.4 / 10 from 2 rated sources, equally weighted. - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/aig/reliability). ## [Alliance Risk Reviews 2026](https://thegeneralaverage.com/insurance-providers/alliance-risk/reviews) Alliance Risk has no customer ratings on the review sites we checked, so there's no Review Score yet. That says nothing bad about the company; it means you'll need to ask for references. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 5.8 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/alliance-risk/reliability). ## [Amelia Risk Reviews 2026](https://thegeneralaverage.com/insurance-providers/amelia-risk/reviews) Amelia Risk’s only matched public rating is 1/5 from one Google-linked local listing. That is a warning to investigate, but too little feedback to judge the firm’s overall service. Reviewed 2026-09-25. Review Score: 2.0 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 5.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/amelia-risk/reliability). ## [Aon Reviews 2026](https://thegeneralaverage.com/insurance-providers/aon/reviews) Public ratings for Aon are low: Trustpilot shows 1.2 out of 5 from 782 reviews, and BBB shows 1.6 from five. Aon is a global firm, so those pages mostly reflect other parts of the business, not large U.S. commercial accounts. Reviewed 2026-09-29. Review Score: 6.1 / 10 from 3 rated sources, equally weighted. - Broker Reliability Score: 6.7 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/aon/reliability). ## [Armilla Reviews 2026](https://thegeneralaverage.com/insurance-providers/armilla/reviews) Armilla has no customer ratings on the review sites we checked, so there's no Review Score yet. Armilla sells AI insurance, a small niche, so you'll want to ask for references. Reviewed 2026-09-29. Review Score: not enough ratings. - Carrier & MGA Reliability Score: 5.2 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/armilla/reliability). ## [At-Bay Reviews 2026](https://thegeneralaverage.com/insurance-providers/at-bay/reviews) At-Bay’s public review evidence is thin: one old G2 review and a BBB complaint record. It is not enough to judge day-to-day service or claims handling. Reviewed 2026-09-25. Review Score: 9.5 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: 5.2 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/at-bay/reliability). - Carrier & MGA Reliability Score: 7.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/at-bay/reliability). ## [Beazley Reviews 2026](https://thegeneralaverage.com/insurance-providers/beazley/reviews) Beazley’s available customer feedback is mixed, with a 2.8/5 WalletHub rating from 15 reviews. That small, mixed-product sample gives business buyers limited guidance. Reviewed 2026-09-25. Review Score: 5.6 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 6.9 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/beazley/reliability). - Carrier & MGA Reliability Score: 5.5 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/beazley/reliability). ## [Berkshire Hathaway Specialty Insurance Reviews 2026](https://thegeneralaverage.com/insurance-providers/berkshire-hathaway-specialty-insurance/reviews) The public ratings for Berkshire Hathaway Specialty Insurance are low but thin: Trustpilot shows 2.1 out of 5 from 9 reviews and BBB shows 1 out of 5 from 6. Both mix travel and commercial customers, so we don't count them in a score. Reviewed 2026-09-29. Review Score: not enough ratings. - Carrier & MGA Reliability Score: 7.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/berkshire-hathaway-specialty-insurance/reliability). ## [biBerk Reviews 2026](https://thegeneralaverage.com/insurance-providers/biberk/reviews) Customers rate biBerk well: Trustpilot shows 4.5 out of 5 from 2,620 reviews, and NerdWallet gives it 4.0. The complaints are about slow service after you buy, billing and audits, and slow refunds. Reviewed 2026-09-29. Review Score: 9.0 / 10 from 3 rated sources, equally weighted. - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/biberk/reliability). ## [CFC Reviews 2026](https://thegeneralaverage.com/insurance-providers/cfc/reviews) The reviewed sources did not yield customer reviews of CFC; the available survey concerns UK brokers. The one rating we found is from UK brokers: 4.76 out of 5 in Insurance Times’ 2024/25 survey. Reviewed 2026-09-29. Review Score: not enough ratings. - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/cfc/reliability). ## [Chubb Reviews 2026](https://thegeneralaverage.com/insurance-providers/chubb/reviews) Chubb earns 5/5 from NerdWallet, which reports fewer-than-expected commercial property and liability complaints. Customer ratings are mixed across products and locations. Reviewed 2026-09-25. Review Score: 6.9 / 10 from 5 rated sources, equally weighted. - Carrier & MGA Reliability Score: 6.4 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/chubb/reliability). ## [CNA Reviews](https://thegeneralaverage.com/insurance-providers/cna/reviews) Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews. Reviewed 2026-09-29. Review Score: 9.0 / 10 from 1 rated source, equally weighted. - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/cna/reliability). ## [Coalition Reviews 2026](https://thegeneralaverage.com/insurance-providers/coalition/reviews) Coalition has a BBB A+ grade. The reviewed independent sources did not establish a customer-star rating; the displayed RaveCapture collection is broker-focused. Its Trustpilot page has no reviews, and its best-looking rating comes from a review page the company arranges for brokers. Reviewed 2026-09-29. Review Score: 10.0 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 6.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/coalition/reliability). - Carrier & MGA Reliability Score: 6.3 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/coalition/reliability). ## [Corgi Reviews 2026](https://thegeneralaverage.com/insurance-providers/corgi/reviews) The reviewed sources did not yield customer reviews; the inspected Trustpilot profiles showed none. Its Trustpilot page exists but shows no reviews or rating. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/corgi/reliability). - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/corgi/reliability). ## [Coterie Insurance Reviews 2026](https://thegeneralaverage.com/insurance-providers/coterie/reviews) Coterie’s BBB complaint record is a concern; its single Trustpilot review is too small a sample to offset that. Ask how complaints and service problems are resolved. Reviewed 2026-09-25. Review Score: 7.0 / 10 from 2 rated sources, equally weighted. - Carrier & MGA Reliability Score: 5.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/coterie/reliability). ## [Counterpart Reviews](https://thegeneralaverage.com/insurance-providers/counterpart/reviews) We found no independent customer rating of Counterpart, so it has no Review Score. Its Trustpilot page shows no reviews, and BBB has no matching business. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/counterpart/reliability). ## [Coverdash Reviews 2026](https://thegeneralaverage.com/insurance-providers/coverdash/reviews) Coverdash offers convenient quote comparison, but public customer feedback is sparse. A BBB unanswered-complaint record makes responsiveness worth checking before purchase. Reviewed 2026-09-25. Review Score: 7.2 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: 5.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/coverdash/reliability). ## [Cowbell Reviews 2026](https://thegeneralaverage.com/insurance-providers/cowbell/reviews) Cowbell has one public rating we could find: 1.0 out of 5 on SourceForge from three reviews in 2023. That's too few and too old to say much. Reviewed 2026-09-29. Review Score: 2.0 / 10 from 1 rated source, equally weighted. - Carrier & MGA Reliability Score: 6.3 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/cowbell/reliability). ## [Embroker Reviews 2026](https://thegeneralaverage.com/insurance-providers/embroker/reviews) Embroker’s reviews are mixed, and BBB records a complaint-response concern. The feedback is too limited to establish consistent service quality. Reviewed 2026-09-25. Review Score: 5.6 / 10 from 3 rated sources, equally weighted. - Broker Reliability Score: 5.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/embroker/reliability). ## [ERGO NEXT Insurance Reviews 2026](https://thegeneralaverage.com/insurance-providers/next-insurance/reviews) NEXT’s favorable ratings come with a warning: NerdWallet reports more commercial liability complaints than expected. Check complaint handling and support before relying on its headline scores. Reviewed 2026-09-25. Review Score: 8.9 / 10 from 5 rated sources, equally weighted. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/next-insurance/reliability). - Carrier & MGA Reliability Score: 6.7 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/next-insurance/reliability). ## [Founder Shield Reviews 2026](https://thegeneralaverage.com/insurance-providers/foundershield/reviews) Founder Shield has too little independent customer feedback for a reliable verdict. One positive Trustpilot review does not establish a service track record. Reviewed 2026-09-25. Review Score: 7.4 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 5.3 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/foundershield/reliability). ## [Foxquilt Reviews 2026](https://thegeneralaverage.com/insurance-providers/foxquilt/reviews) Customers rate Foxquilt well on Google (4.9 out of 5 from 526 reviews at its Charlotte office) and 3.5 out of 5 on Trustpilot from only 8 reviews. Put together, the Review Score is 8.9 out of 10. Reviewed 2026-09-29. Review Score: 8.9 / 10 from 3 rated sources, equally weighted. - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/foxquilt/reliability). ## [Gallagher Reviews 2026](https://thegeneralaverage.com/insurance-providers/gallagher/reviews) Gallagher has strong Trustpilot feedback and a favorable historical large-commercial survey result. Neither directly measures today’s US small-business service. Reviewed 2026-09-25. Review Score: 9.3 / 10 from 3 rated sources, equally weighted. - Broker Reliability Score: 5.5 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/gallagher/reliability). ## [Harper Reviews 2026](https://thegeneralaverage.com/insurance-providers/harper/reviews) We found no customer star rating for Harper. Its Trustpilot page has 0 reviews, and BBB shows 0 customer reviews and 2 complaints. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 5.9 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/harper/reliability). ## [Heffernan Insurance Brokers Reviews 2026](https://thegeneralaverage.com/insurance-providers/heffernan/reviews) Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business. Reviewed 2026-09-25. Review Score: 5.2 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/heffernan/reliability). ## [Hiscox Reviews 2026](https://thegeneralaverage.com/insurance-providers/hiscox/reviews) Hiscox’s review results are sharply divided: low Trustpilot and ConsumerAffairs scores contrast with strong Feefo feedback. Service quality deserves closer scrutiny before purchase. Reviewed 2026-09-25. Review Score: 6.3 / 10 from 4 rated sources, equally weighted. - Broker Reliability Score: 5.4 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/hiscox/reliability). - Carrier & MGA Reliability Score: 6.7 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/hiscox/reliability). ## [HUB International Reviews 2026](https://thegeneralaverage.com/insurance-providers/hub-international/reviews) Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-. Reviewed 2026-09-29. Review Score: 5.6 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: 5.5 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/hub-international/reliability). ## [Insureon Reviews 2026](https://thegeneralaverage.com/insurance-providers/insureon/reviews) Insureon's ratings are split. Trustpilot shows 4.5 out of 5 from 2,401 reviews, while ConsumerAffairs shows 1.0 from 344. Reviewed 2026-09-29. Review Score: 5.8 / 10 from 4 rated sources, equally weighted. - Broker Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/insureon/reliability). ## [Kinro Reviews 2026](https://thegeneralaverage.com/insurance-providers/kinro/reviews) We found no independent customer reviews of Kinro. It shows a 5.0 Google rating on its own website, but there is no review count or listing behind it. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/kinro/reliability). ## [Layr Reviews 2026](https://thegeneralaverage.com/insurance-providers/layr/reviews) Layr has no customer reviews of its insurance service yet. Its Trustpilot profile has no reviews, and its only rating is one review of its broker software. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 5.6 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/layr/reliability). ## [Liberty Mutual Reviews 2026](https://thegeneralaverage.com/insurance-providers/liberty-mutual/reviews) Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected. Reviewed 2026-09-29. Review Score: 7.2 / 10 from 2 rated sources, equally weighted. - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/liberty-mutual/reliability). ## [Lockton Reviews 2026](https://thegeneralaverage.com/insurance-providers/lockton/reviews) Lockton’s reviews vary by office and entity. Local Google-derived ratings provide some service feedback, but no reliable firmwide verdict. Reviewed 2026-09-25. Review Score: 8.4 / 10 from 3 rated sources, equally weighted. - Broker Reliability Score: 5.6 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/lockton/reliability). ## [Markel Reviews 2026](https://thegeneralaverage.com/insurance-providers/markel/reviews) There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years. Reviewed 2026-09-29. Review Score: 7.5 / 10 from 2 rated sources, equally weighted. - Carrier & MGA Reliability Score: 7.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/markel/reliability). ## [Marsh Reviews 2026](https://thegeneralaverage.com/insurance-providers/marsh/reviews) Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts. Reviewed 2026-09-25. Review Score: 5.8 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: 5.6 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/marsh/reliability). ## [Marsh McLennan Agency Reviews 2026](https://thegeneralaverage.com/insurance-providers/marsh-mclennan-agency/reviews) There are almost no public customer reviews of Marsh McLennan Agency (MMA). Trustpilot shows 3.2 out of 5, but from a single review, and BBB shows an A grade with four complaints closed in three years. Reviewed 2026-09-29. Review Score: 8.2 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/marsh-mclennan-agency/reliability). ## [Mylo Reviews 2026](https://thegeneralaverage.com/insurance-providers/mylo/reviews) Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance. Reviewed 2026-09-25. Review Score: 7.7 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/mylo/reliability). ## [Nationwide Reviews 2026](https://thegeneralaverage.com/insurance-providers/nationwide/reviews) Experts like Nationwide more than customers do. NerdWallet gives it 4.5 out of 5 for business insurance, while small-business customers on ConsumerAffairs give it 2.5 out of 5 from 19 reviews. Reviewed 2026-09-29. Review Score: 7.8 / 10 from 4 rated sources, equally weighted. - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/nationwide/reliability). ## [Newfront Reviews 2026](https://thegeneralaverage.com/insurance-providers/newfront/reviews) Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality. Reviewed 2026-09-25. Review Score: 10.0 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/newfront/reliability). ## [Pie Insurance Reviews 2026](https://thegeneralaverage.com/insurance-providers/pie-insurance/reviews) Pie’s service record raises clear concerns: elevated regulator complaints reported by NerdWallet, 1.7/5 on Trustpilot and an F from BBB. Investigate billing, cancellation and complaint handling before buying. Reviewed 2026-09-25. Review Score: 1.7 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: 5.3 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/pie-insurance/reliability). - Carrier & MGA Reliability Score: 6.3 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/pie-insurance/reliability). ## [Relm Reviews 2026](https://thegeneralaverage.com/insurance-providers/relm/reviews) We couldn't find any public customer reviews or ratings for Relm Insurance. Its Trustpilot page exists but has no reviews yet. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/relm/reliability). - Carrier & MGA Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/relm/reliability). ## [Resilience Reviews 2026](https://thegeneralaverage.com/insurance-providers/resilience/reviews) There's almost nothing public to go on. G2 shows 4.5 out of 5 for Resilience, but from a single review. Reviewed 2026-09-29. Review Score: 9.0 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/resilience/reliability). ## [RiskCube Reviews 2026](https://thegeneralaverage.com/insurance-providers/riskcube/reviews) RiskCube has no public customer reviews or ratings that we found, so there is no Review Score. That isn't a bad sign, just not enough to judge. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 5.9 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/riskcube/reliability). ## [Risklytics Reviews 2026](https://thegeneralaverage.com/insurance-providers/risklytics/reviews) Risklytics has no public customer reviews or ratings that we found, so there is no Review Score. That isn't a bad sign, just not enough to judge. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 5.4 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/risklytics/reliability). ## [Simply Business Reviews 2026](https://thegeneralaverage.com/insurance-providers/simply-business/reviews) Customers disagree about Simply Business. Trustpilot shows 4.3 out of 5 from 1,901 reviews, but BBB customers give it 1.95 from 20 reviews and ConsumerAffairs shows 1.0. Reviewed 2026-09-29. Review Score: 5.7 / 10 from 4 rated sources, equally weighted. - Broker Reliability Score: - / 10 (unavailable). [Assessment](https://thegeneralaverage.com/insurance-providers/simply-business/reliability). ## [StartupInsurance.ai Reviews 2026](https://thegeneralaverage.com/insurance-providers/startupinsurance/reviews) StartupInsurance.ai has no public customer reviews or ratings that we found, so there is no Review Score. That isn't a bad sign, just not enough to judge. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 4.9 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/startupinsurance/reliability). ## [TechInsurance Reviews 2026](https://thegeneralaverage.com/insurance-providers/techinsurance/reviews) TechInsurance’s available ratings are favorable, with praise for broker guidance. The feedback supports its shopping service more than any particular insurer’s claims handling. Reviewed 2026-09-25. Review Score: 9.1 / 10 from 2 rated sources, equally weighted. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/techinsurance/reliability). ## [Baldwin Customer Reviews and Complaints](https://thegeneralaverage.com/insurance-providers/baldwin/reviews) The reviewed public sources do not establish a representative customer rating for The Baldwin Group’s commercial advisory business. BBB pages show different legal entities: an A+ regional insurance-agency grade with zero listed reviews and complaints for The Baldwin Group Mid-Atlantic, LLC, and an A- grade plus six complaints in three years for The Baldwin Group Personal Insurance, LLC. A 2026 personal-lines complaint describes delayed refund handling. A separate National General auto review mentions a Baldwin referral but concerns insurer policy administration. None of these observations supports a group-wide or commercial rating. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: - / 10 (Not Rated). [Assessment](https://thegeneralaverage.com/insurance-providers/baldwin/reliability). ## [The Hartford Reviews 2026](https://thegeneralaverage.com/insurance-providers/the-hartford/reviews) The Hartford’s service record is mixed: NerdWallet rates it 4.5/5 but reports below-average small-business satisfaction. Low Trustpilot ratings add a service concern, although they mix policy types. Reviewed 2026-09-25. Review Score: 4.9 / 10 from 5 rated sources, equally weighted. - Carrier & MGA Reliability Score: 7.3 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/the-hartford/reliability). ## [THREE Customer Reviews and Ratings](https://thegeneralaverage.com/insurance-providers/three/reviews) The inspected sources report separate measures: NerdWallet’s 4.0/5 editorial rating is excluded from the source-rating average; Trustpilot displayed 2.5/5 from five user posts and BBB displayed 4.8/5 from 265 reviews. Trustpilot and BBB include different purchase, service and agent/intermediary interactions, not a verified common policyholder cohort. BBB separately lists complaints. Any source-rating average weights eligible platforms equally and is not a pooled, representative customer-experience estimate or a claims-quality measure. Reviewed 2026-09-29. Review Score: 7.3 / 10 from 2 rated sources, equally weighted. - Carrier & MGA Reliability Score: - / 10 (Not Rated). [Assessment](https://thegeneralaverage.com/insurance-providers/three/reliability). ## [Travelers Reviews 2026](https://thegeneralaverage.com/insurance-providers/travelers/reviews) Travelers earns 4.5/5 from NerdWallet, but customer feedback is poor: 1.4/5 on Trustpilot and 1.3/5 for homeowners on ConsumerAffairs. Those reviews mostly concern personal insurance. Reviewed 2026-09-25. Review Score: 4.8 / 10 from 3 rated sources, equally weighted. - Carrier & MGA Reliability Score: 6.1 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/travelers/reliability). ## [USI Insurance Services Reviews 2026](https://thegeneralaverage.com/insurance-providers/usi/reviews) USI’s public feedback is too sparse and office-specific for a firmwide verdict. Check the local team’s responsiveness and experience with your type of business. Reviewed 2026-09-25. Review Score: 6.4 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 5.3 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/usi/reliability). ## [Vouch Reviews 2026](https://thegeneralaverage.com/insurance-providers/vouch/reviews) Vouch’s four Trustpilot reviews are too few to establish consistent service quality. Ask for references and clarify support after placement. Reviewed 2026-09-25. Review Score: 6.6 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/vouch/reliability). ## [WithCoverage Reviews 2026](https://thegeneralaverage.com/insurance-providers/withcoverage/reviews) We found no independent rating for WithCoverage, so there is no Review Score. Its only rating is a 4.8 out of 5 from 299 references that the company itself curates. Reviewed 2026-09-29. Review Score: not enough ratings. - Broker Reliability Score: 5.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/withcoverage/reliability). ## [WTW Reviews 2026](https://thegeneralaverage.com/insurance-providers/wtw/reviews) WTW has little useful review evidence for a business buyer. Its one counted score is 807 out of 1,000 from a 2017 J.D. Power study of large commercial brokers, and Trustpilot's 2.1 from 9 reviews isn't counted. Reviewed 2026-09-29. Review Score: 8.1 / 10 from 1 rated source, equally weighted. - Broker Reliability Score: 7.0 / 10. [Assessment](https://thegeneralaverage.com/insurance-providers/wtw/reliability). ## [Zurich U.S. Insurance Reviews: What the Available Sources Show](https://thegeneralaverage.com/insurance-providers/zurich/reviews) The available Zurich review evidence is mixed and comes from distinct populations: a car-rental-business editorial rating, broad global and U.S. review-platform snapshots, and a BBB business-profile grade. These are not a representative measure of every Zurich commercial policy or claim. Reviewed 2026-09-29. Review Score: not enough ratings. - Carrier & MGA Reliability Score: - / 10 (Not Rated). [Assessment](https://thegeneralaverage.com/insurance-providers/zurich/reliability). ## Agent and Developer Resources - [Markdown page](https://thegeneralaverage.com/insurance-reviews.md) - [Developer resources](https://spot.insure/developers) - [Public MCP server](https://spot.insure/mcp) - [MCP server manifest](https://spot.insure/server.json) - [OpenAPI description](https://spot.insure/openapi.json) - [Public page index](https://thegeneralaverage.com/llms.txt)